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NaijaMarket.co.za Reviews 

316
•
TrustScore 5 out of 5

4.8

E-commerce service
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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and reliable delivery service, often receiving their orders much sooner than expected. Many people highlight the seamless ordering process, efficient communication, and outstanding customer service. Reviewers are also very satisfied with the quality of the products, noting items arrive in perfect condition and are exactly as ordered. However, some customers also noted concerns regarding packaging, with instances of torn materials and products spilling, and suggestions for stronger or more appropriate packaging for fresh produce.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and quick delivery... See more

Service

Customers had positive experiences with service, often describing it as seamless, quick, and efficient.... See more

Product

Consumers find product to be positive, with many reviewers highly recommending the company and its offerings,... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease and speed of the ordering... See more

Quality

Users describe positive interactions with product quality, with many items arriving in good condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more

Rated 5 out of 5 stars

Prompt communication of choices They communicated promptly and clearly that one of the items ordered was not yet available, but would be within a few days. They gave me a choice of either a refund,... See more

Rated 5 out of 5 stars

Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more

Rated 5 out of 5 stars

Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more

Company details

  1. E-commerce service
  2. Grocery delivery service
  3. Online Food Ordering Service
  4. Supermarket

Written by the company

NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.

Contact info

4.8

Excellent

TrustScore 5 out of 5

316 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(316)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

amazing service

Wow, was so easy to order and pay, immediate response, and quick service, i was really surprised when it was delivered so ao quick, definitely ordering again

22 July 2024
Rated 5 out of 5 stars

Naijamarket Great Expierience!!

I had a great experience from the day I enquired about the product to placing an order and receiving it. The online responce are quick and very helpful. I recieved my order the next morning after placing it. Thank you Naijamarket

2 July 2024
Unprompted review

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