Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt communication of choices They communicated promptly and clearly that one of the items ordered was not yet available, but would be within a few days. They gave me a choice of either a refund,... See more
Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more
Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more
Company details
Written by the company
NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.
Contact info
17 Wolmarans Street, Braamfontein, Johannesburg, 2001, Johannesburg, South Africa
- 0640595957
- orders@naijamarket.co.za
- naijamarket.co.za
4.8
Excellent
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience was great and it still…
My experience was great and it still great with the service i got from naija market and the way they treated me from the first place wow even when you buy the product it only the matter of distance but i can asure you they are great marketers
6 March 2026
Unprompted review
Delivery 🚚 price is to much so far is…
Delivery 🚚 price is to much so far is not bad but delivery fee is not good is to much
28 January 2026
Reliable delivery and great service always
Reliable delivery always. I started buying from Naija Market in 2024 and honestly I was skeptical at first but it was a great experience 😁 delivery was quick and the support is great, any queries you might have about your order or your profile they attend to it quickly. I recommend anyone to buy from them.
22 January 2026
The price and packaging was different.U…
The price and packaging was different.U said one is ten rand when they arrive one unit is fifty rand. I am forced to change the review or else I am threatened to be taken to court.
21 January 2026
Reply from NaijaMarket.co.za
Hi Lekwana, greetings from NaijaMarket. You bought 1 bitter kola for R10 and paid the delivery fee (flat rate). I even generously gave you an extra. So, I am confused about your review (comment) and rating. We have reached out to you, and it is clear you do not understand how e-commerce works. For that reason, I offered to refund your money and asked that you edit or delete the review. We will wait to hear from you on this.
Items Subtotal: R10,00
Shipping: R150,00 (Flat Rate)
Order Total: R160,00. You paid R160, minus the PayFast admin charge, which was deducted from the R160. How is one unit R50 when I gave you 2 (instead of 1)? If that was the case, you owe us R90 then. You have totally misunderstood this.
I even offered you a refund of the total amount. This is probably a deliberate defamation campaign, and we will nip it in the bud.
Reply from NaijaMarket.co.za
Hi Mokgalaka, thank you for choosing NaijaMarket always! We are here to serve you with promptness and professionalism. NM
Reply from NaijaMarket.co.za
Hi Sonwabo, thank you for choosing NaijaMarket. Yes, we always strive to deliver on time. We look forward to serving you again. NM
They proved me wrong
Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to purchase anything to do so with ease caz they are legit.Plus my order doesn't take more than 5 days before i receive it.
21 January 2026
Happy Client
I experienced fast delivery of the product i ordered, and their got me notified on each and every step of the process until i received my order ,i give them 5star rating for sure with no doubt.
21 January 2026
My hub for groceries
I very happy with service, yes! Delivery so fast and my items come in perfect condition. I order everything online, no problem at all. I will for sure buy more things in future. Thank you. It’s been a pleasure to work and shop at your store.
20 January 2026
Unprompted review
Great experience i had ordering from…
Great experience i had ordering from Naijamarket as a new customer i even got an extra parcel of what i bought i'm ordering again
8 January 2026
Brilliant service, Brilliant product
What a seamless, quick and efficient transaction. The product was very well packaged and is exceptional quality. I shall definitely do business with them again (and again!)
8 January 2026
The delivery was on point wasn't…
The delivery was on point wasn't expecting my parcels to delivered so fast
Naijamaket one of the best in my opinion when it comes to African herbs and food in south Africa
30 December 2025
Service delivery and product
21 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.