Naked Wines Australia Reviews 

5,541
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 316 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and wide variety of wines available, often highlighting unique selections not found elsewhere. Many appreciate the fair and reasonable pricing, noting the excellent value for money, often better than other retailers. The delivery service is frequently highlighted as prompt, reliable, and trouble-free, ensuring orders arrive safely and on time. However, some customers also noted dissatisfaction with the wine quality, describing some products as poor or awful tasting. Additionally, a few people mentioned concerns regarding billing practices, such as unexpected charges or issues with voucher applications.

What people talk about most

Product

Customers report positive experiences with the product, often praising the quality and diversity of the... See more

Price

Customers consistently note positive experiences with price, praising the great value and competitive pricing... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the wines,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and reliability of... See more

Value for money

Clients share positive opinions on value for money, with many reviewers praising the high quality wines... See more

Reviews shaping this summary

Rated 4 out of 5 stars

if you are looking for cheap wine bargains, this is not the place. If you are after a system that delivers great wines at fair prices, with a fantastic ecosystem of ratings, cellaring and testing not... See more

Company replied

Rated 4 out of 5 stars

After several deliveries I confirm I'm very satisfied with the quality of wine and all aspects of the service. As a customer, I have the choice to buy a preselected dozen or create a unique order t... See more

Company replied

Rated 5 out of 5 stars

I've been a part of Naked wines for more than 7 years and can honestly say i've never had a poor experience. Every Delivery has been exception, from order to received, nothing has ever been dama... See more

Company replied

Rated 5 out of 5 stars

We've purchasing wine through Naked for some time now. We have a few favourites such as Sam Plunkett and Jen Pettifer, both consistently good and proving that a quality wine doesn't have to cost a... See more

Company replied


Company details

  1. Wine shop
  2. Food products supplier

Information provided by various external sources

Our customers, called Angels, get better wines for their money by supporting some of Australia’s most talented independent winemakers.

100% Money Back Guarantee

These are the best wines you've ever tasted...

We believe that great wines should be a pleasure, not a privilege. Our customers crowd fund winemakers to make wines so delicious that we will give you your money back if you don't absolutely love them too.

Contact info

3.9

Great

TrustScore 4 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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3.9

All reviews

(5,541)

314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service, very good Ausie & NZ wines & supporting smaller businesses is what I like the most about Naked Wines.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi John, we're happy to hear that you enjoyed our service and selection of wines! Supporting smaller businesses is important to us, and we appreciate your feedback and support. 😇🍷

Rated 5 out of 5 stars

Drink wine smarter and cheaper

I have had some truly great wines through Naked Wines. I have got to taste interesting varietals and blending's as well as beatifully crafted classics. Its also very good value for money. It has exposed my palate to wines created by very talented makers all over Australia. The only downside is that I expect the same level of quality in the wines offered by Restauranters.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Anthony, we're glad you enjoyed discovering new wines through us! It's great to know you appreciate the value and talent behind them. We appreciate your feedback regarding the quality expectations in restaurants. Thanks for sharing your experience and for your support! 😇🍷

Rated 5 out of 5 stars

The variety of wines

The variety of wines, being able to give feedback to winemakers and receiving suggestions from them about other winemaker's wines. Price and availability is always excellent. Yes, some wines sell out which makes you want them even more

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi there, we're glad you enjoyed the wine variety and winemaker interaction. It's great to hear that you find our prices and availability excellent. We appreciate your feedback about the wines we offer our Never Miss Out subscription, so you will never miss out! Thank you for your support.😇🍷

Rated 5 out of 5 stars

Buying wine can have hairs on it

Buying wine can have hairs on it. You can walk into a bottle shop and get overwhelmed. Naked wines strip it all back and start again. Their model is collaborative, co-operative and mutually beneficial to the independent winemakers and the customer.
The website and app enable the customer to rate each wine so they can be reviewed again and they can see when logging back on again what they liked and disliked so they can buy the wines they liked again. It also enables communication between the winemaker and the customer, when a review is done the winemaker can also see this and comment. Basically Naked Wines provides a community-driven approach to buying wine.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Luke, we're happy to hear that you appreciate our community-driven approach to wine buying and how we connect independent winemakers with customers. It's great to know that our website and app features, like wine ratings and winemaker communication, enhance your experience. Thank you for your positive feedback and for your support!😇🍷

Rated 5 out of 5 stars

I like the idea of supporting the smaller producers

I like the idea of supporting the smaller producers rather than the large brands. Naked Wines gives me access to wines I wouldn't have otherwise considered. As with all wines it comes down to personal taste, so I do have my favourites, but that list is growing. The subscription system is great and the fact that we can use that as credit towards purchases is even better. The regular free bottles are most welcome too!!

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi there, we're happy to hear that you enjoy supporting smaller producers through us. It's great you're discovering new wines and appreciate the Angel membership and free thank you bottles. Thank you for your positive feedback and support! 😇🍷

Rated 5 out of 5 stars

I love the premise of Naked Wines

I love the premise of Naked Wines - I pay a small amount monthly, which feels much nicer than outlaying big amounts of money at any one time; the choice of wines is amazing, and I've only ever had one wine that I could not drink; the support of smaller winemakers who would otherwise find it challenging to get their wines onto markets and into sales; and the brilliant delivery service which generally has wines at my door within two days of ordering. All in all, I am so glad to be a Naked Wines customer, and not have to queue up in a bottle shop to spend big money on wines that I then have to carry home.

22 July 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Anne, thanks so much for your review and your support! We’re thrilled you love the Naked Wines model, enjoy the amazing wine selection, and appreciate supporting our independent winemakers. It’s great to hear our fast delivery makes wine shopping easy and stress-free too! 😇🍷

Rated 5 out of 5 stars

Come cheer on the little guys - you’ll be a hit at blind tastings

I’ve taken Naked wines to 2 blind tastings and the bottles I brought were the highest rated (beating out bigger brands ones $50-$100+, shows the placebo affect of wine).

The wines are fantastic - for the price you pay, you get access to incredible boutique makers you’d never have exposure to otherwise.

The customer service is also worth it. They’re helpful without being pushy. You can also engage directly with the winemakers through the app, they respond to your comments and all else.

It’s just a great community and such a worthy way to support wine makers in a world where large-scale faceless businesses dominate the arena.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi William, thanks so much for your review and your support! We’re thrilled to hear that you are enjoying discovering our wines from our Independent, talented winemakers. It’s also fantastic that you’re enjoying our helpful, friendly customer service and connecting directly with the winemakers. We wouldn't be able to do this without members like you! 😇🍷

Rated 5 out of 5 stars

Reliable, honest good quality and economical

I've been a Naked Wines Angel for a few years now. In that time I've never had a problem with any of the wines or delivery. I can choose my preferences and they keep me updated with new or different wines.

20 August 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Sherryl, thanks so much for your review and your support! We’re thrilled you’ve been enjoying being a Naked Wines Angel, discovering new wines, and having everything delivered smoothly. 😇🍷

Rated 5 out of 5 stars

Wine Bank

The website is easy to follow and accessing the information on various wines is very helpful. The $40/mth Angel contribution is great...it's like money in a "wine bank".
The wines are 1st class, particularly the $15-$30 category. Great choice of grape varieties and wines that you do not see elsewhere.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Milton, thanks so much for your review and your support! We’re thrilled you enjoy our simple, easy-to-navigate website, the flexibility of your Angel contribution, and exploring excellent wines from our independent winemakers, varieties you can’t find anywhere else. 😇🍷

Rated 5 out of 5 stars

A long standing Purchaser from Naked Wines

I have been with Naked Wines for many years now and have found their wines most palatable and affordable - I am a pensioner so can't afford too many high-end prices. The range is great and love the Sauvignon, blends and the Merlots especially. Good also to be able to access very good West Australian wines.
The plan of banking each month a small amount is good as I am not a huge drinker but by the time I am ready to buy a case I have enough to cover most of the cost. Delivery is almost immediate - a great way to keep your wine cellar stocked.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Roger, thanks so much for your review and your support! We’re thrilled you enjoy our palatable and affordable wines, especially the Sauvignon, blends, Merlots, and great West Australian selections. It’s also fantastic to hear that our monthly Angel plan and fast delivery make it easy to keep your wine cellar stocked. 😇🍷

Rated 5 out of 5 stars

We are enjoying wines that we’d never…

We are enjoying wines that we’d never have known about and most affordable.
We’re not big consumers but it’s great to be able to support independent makers.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Christine, We're happy to hear that you're enjoying affordable wines and discovering new favorites! It's great to know that we can help you support independent makers. Thanks for your positive feedback and support. 😇🍷

Rated 5 out of 5 stars

I’ve been (with) Naked for about 10…

I’ve been with Naked for about 10 years, having bought numerous wines for current drinking and cellaring. I’ve got a decent cellar of red wines and Margaret River Chardonnays that date back to 2012 from the winemakers on Naked.

The monthly subscription is no big deal and I’ve varied it over the years. Leading into my retirement, I upped the amount so I could buy dearer wine for long term cellaring. I’ve retired and pay the minimum and buy when I see something I’m after.

The wine available on Naked is made by reputable premium Winemakers.

I’m glad that I joined nearly a decade ago and have been enjoying great wine at modest prices.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Garry, we appreciate your long-term support over the past 10 years! It's great to hear that you've enjoyed building your cellar with wines from our talented winemakers and that our subscription model has worked well for you through different life stages. We're glad you've found great wine at accessible prices. Thanks for sharing your positive experience. Cheers to another 10! 🍷😇

Rated 5 out of 5 stars

Been a member for years now

Been a member for years now - consistently excellent wines at consistently affordable prices. Regular free bottles and great delivery. Highly recommended.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Keith, we're happy to hear that you consistently enjoy our excellent wines at affordable prices, along with our great delivery service and regular free bottles! Thanks for your recommendation and support. 😇🍷

Rated 5 out of 5 stars

In the years I have been a member at…

In the years I have been a member at Naked Wines I can honestly say there has never been any wine wasted = gone down my throat.

14 October 2024
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Bernadette, thanks so much for your wonderful feedback and support. We’re thrilled you’ve enjoyed every bottle over the years 😇🍷

Rated 5 out of 5 stars

Prompt deliveries & helpful staff

17 April 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi there, thanks so much for your feedback and support. We’re glad you’re enjoying the prompt deliveries and helpful team 😇🍷

Rated 5 out of 5 stars

Love Naked Wines

I love the wines that Naked Wines send me but even more I love the community feel and communication from Wine makers. The perfect experiance for wine lovers.

15 February 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Paul, thanks so much for your lovely feedback and support. We’re thrilled you’re enjoying the wines and connecting with our winemakers 😇🍷

Rated 5 out of 5 stars

Great Australian Wines

Great Australian wines, great value, great range. Informative and easy to use site. Customer service is brilliant! Professional and friendly. I've been a member for years.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Anita, thanks so much for your wonderful feedback and support. We’re thrilled you’re enjoying the wines, website, and our friendly customer service 😇🍷

Rated 5 out of 5 stars

Value for Money

We love that we are able to put aside $50 per month to be spent when we are ready for 5star wines.

The members only events have been fantastic and we highly recommend attending if you can.

4 September 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Linda, thanks so much for your feedback and support. We’re thrilled you’re enjoying saving for your favourite wines and the members-only events 😇🍷

Rated 5 out of 5 stars

Fabulous wine and company

The whole concept is fantastic. The monthly payment is budget friendly which then flows through to helping independent wine makers. The wine is great with a money back guarantee if you don't like it...which really doesn't happen as they are all so good! The service is really good too. Great company to deal with

18 August 2025
Unprompted review
Naked Wines Australia logo

Reply from Naked Wines Australia

Hi Erica, thanks so much for your wonderful feedback and support. We’re thrilled you’re enjoying the wines, helping independent winemakers, and our service 😇🍷

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