Naked Wines (US) Reviews 

2,949
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and wide selection of wines, often finding unique options not available elsewhere. Many appreciate the excellent value and fair pricing, noting better quality for the cost. Reviewers also enjoy discovering new wines and supporting independent winemakers, finding their purchases delightful. However, some customers noted significant issues with delivery, experiencing missed or delayed orders. Problems included wine sitting in transit for days, packages not arriving as scheduled, or being lost, causing frustration. While some reported efficient deliveries, inconsistency was a concern for others.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the wide variety of excellent wines... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising the speedy delivery and the... See more

Price

Users describe positive interactions with price, consistently finding quality wines at fair and affordable... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent and superior... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really appreciate the good quality wines they offer which you can't get anywhere else. I try other wines occasionally but Naked wines are usually superior or at least to my taste and I order regular... See more

Rated 4 out of 5 stars

Have been a subscriber for about 3 or 4 years. We've enjoyed most of the wines we have rdered. The problem is thedelivery. We've had at least 3deliveries that were missed and I don't mean a little... See more

Rated 4 out of 5 stars

I've subscribed for over 3 years and thoroughly enjoyed the experience. I get wines that i can't find in the supermarket, they're delivered pretty efficiently (only one delivery glitch and they sort... See more

Rated 5 out of 5 stars

A large selection of wines to choose from, enabling me to try a wide range of wineries and varietals. Still like Pinot Gris and Sauvignon Blanc, learned more about Oregon and Washington State wines, a... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,949)

204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really like the variety of wines…

I really like the variety of wines available. The satisfaction guarantee is also another great perk. You can’t go wrong.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

We’re so glad you’re having a blast exploring the range! It’s basically a risk-free wine adventure- with our "Love It" Guarantee, the only thing you have to lose is some extra space in your wine rack. Cheers to never going wrong with a bottle!

Rated 5 out of 5 stars

Naked wines saved me from grocery store…

Naked wines saved me from grocery store wine. I know, I know, the grocery isn’t the best place to find wine. But I had little success at wine stores either and I have a limited budget. So I would try most of the wines that were in my budget at the grocery and almost inevitably I wouldn’t like them. I mean they were OK to drink, but I wouldn’t buy that kind again there were only a couple ones that I liked and I didn’t wanna always drink the same ones. Then I saw an ad for naked wines and thought why don’t I try that? The price was right. The odd thing was I almost always like the wines I picked at naked wines. There have been a couple I would never buy again, but I always rate them and you can ask for your money back on a bottle of wine. It has been my rule though - is did I drink the bottle? Then I don’t ask for the money back that seems fair to me. But once they applied a refund just because of my not liking it when I rated it, even though I hadn’t asked for that. They’ve always been great at Customer Service. But one of the things I like the best is that I can rate the winesI bought. My memory is not great l, and so it helps me know which ones did I really really like? Which ones did I like OK and which ones I don’t like. Very easy to buy wine. They are great!

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Love that you've discovered us! It’s awesome that our rating system helps you keep track of your favorites while staying on budget. Even with your fairness rule, remember that we always want you to love every drop—so we’re happy to make it right if a bottle isn't a hit by giving you a credit back :)

Rated 5 out of 5 stars

The ordering process is very smooth

The wines are delicious and the ordering process is very smooth and shipping is quick. Customer service is readily available for any questions.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

So glad to hear the wines are a hit and the delivery was fast! We pride ourselves on being here whenever you need us—thanks for the kind words.

Rated 4 out of 5 stars

Have the wine I like and convenient to…

Have the wine I like and convenient to order

10 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

We love keeping things simple! There’s nothing better than having your favorites just a few clicks away. We’re so glad we can keep your wine rack stocked with exactly what you love- cheers!

Rated 5 out of 5 stars

Great wines

Great wines. Great selections.Have recommended them to several friends.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Love hearing that you enjoyed our great wine selections. Thank you for recommending us to your friends; sharing is caring, after all! :-D

Rated 5 out of 5 stars

Naked wine program is outstanding

Naked wine program is outstanding. F Stephen Miller wines are done of the best wines I have found through this mail order program

10 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Thanks for your kind words! We love knowing that you've discovered some of the best wines through our service.

Rated 5 out of 5 stars

Chance to try wines from some…

Chance to try wines from some otherwise unknown wine makers. With only a couple of exceptions, all bottles have been excellent.

3 March 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Helping you discover world-class talent you would not find anywhere else is exactly what we love to do.

Don't forget about our Love It guarantee. If a bottle ever falls short of excellent or just isn't your style, we will happily credit you back for it. Cheers to many more successful discoveries!

Rated 5 out of 5 stars

People who I deal with are top notch

People who I deal with are top notch. They are more than helpful, knowledgeable and professional.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Thanks for taking the time to share your wonderful experience. We're happy to hear that the people you interacted with were helpful, knowledgeable, and professional.

Rated 5 out of 5 stars

Superfluous …in a good way!

Convenient! Delicious! & prices similar to local outlets.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Delicious wine at local prices without ever having to put on real shoes? That is what we call a total win. So glad you’re loving the convenience!

Rated 5 out of 5 stars

I have been a customer of Naked Wines for several years!

I have been drinking fine wines from the independent wine makers. I have never had a bad bottle of wine from them. There is always a great selection to choose from. There are great gifts and discounts too!

11 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

We’re so happy our independent winemakers have a perfect track record with you! It’s awesome to hear you're loving the selection and scoring some great gifts and discounts along the way. Cheers to many more "never-had-a-bad-bottle" cases!

Rated 5 out of 5 stars

The best wine club

Great wine selections to fit all budgets. Membership has some nice perks. Good descriptions available for each wine. Overall, well worth the small monthly deposit to get very drinkable wines.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

From the perfect price point to the perfect pour, we’ve got you covered! We're so glad you're enjoying all the benefits that come with being an Angel.

Rated 5 out of 5 stars

Really like Naked Wines

Really like Naked Wines. Have had the opportunity to try different wines and found several that I had never heard of but loved!!

13 April 2025
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Glad to know you're loving your time (and wines!) with us- thanks for your feedback!

Rated 5 out of 5 stars

Fun and Interesting

It’s fun and interesting to try different wines and know you are supporting the vintners too! You can also connect with the vintners and I have had several interesting exchanges with a few of them. The customer service is always exceptional.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

One of the best parts of being an Angel is chatting with the vintners and becoming part of their journey. Having those personal exchanges makes every glass even more special. Thanks for the shout-out to our service team, too!

Rated 5 out of 5 stars

A Great Way to Buy Wine

NW not only carries a wide selection of excellent wines, but it provides you a way to support the winemakers AND to give them feedback. I also appreciate the ratings and have been guided by them when ordering a wine that I haven’t yet tried.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

It's because you're worth it! Thanks for being an amazing Angel!

Rated 5 out of 5 stars

Naked Wines club is by far the best

Naked Wines club is by far the best. You choose the amount of money that comes out of your account every month and it goes straight into your wine account. The choices of vineyards and wines are terrific, with a lovely variety from wines around the world. If you are not satisfied with a bottle, you get refunded. So far I don't think I've been disappointed with a wine I haven't liked. I have some of my faves and I always try new. Great wine club, with great Angel prices. I'm completely satisfied, and highly recommend.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

It sounds like you’ve found the perfect balance between your tried-and-true favorites and new discoveries! We love that our "Love It" guarantee gives you the confidence to explore without any risk. Thanks for being such a fantastic Angel!

Rated 5 out of 5 stars

Convenience and great unique wines!

I love the convenience of this service. Support for small and family owned wineries is important to me. The selections are amazing and so unique vs. commercially produced wines. Wonderful customer service is a plus. Keep up the good work!!

6 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

Thanks so much! We sure appreciate your support of our independent winemakers!

Rated 5 out of 5 stars

Great Program with great service

Great Program with great service, excellent wine, lots of choices and variety, superb value for the price and easy to work with. I recommend Naked Wines to all my friends and many have subscribed.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

We really appreciate the shout-out! There is nothing we love more than growing our community of wine lovers, so thanks for being such a great advocate for us.

Rated 5 out of 5 stars

Love Naked Wines

Love Naked Wines, not only for the quality wines, price, free wine occasionally, but also their awesome customer service and education about wines in general as well as individual wines. I’ve been a Naked Wines customer since 2019 or 2020 and never had a problem. You won’t be disappointed and the time to become an “Angel” member is well worth the wait.

13 April 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

We're happy to hear that you're enjoying the quality, price, and education we offer. It's great to know that our customer service has met your expectations since you became a member. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Best wine club ever!!

There’s a great selection to choose from. All of my selected wines have been wonderful.

18 March 2026
Unprompted review
Naked Wines (US) logo

Reply from Naked Wines (US)

We love hearing that you've enjoyed our wine selection and found some wonderful choices. Thank you for the awesome feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look