Namirial.it Reviews 

41,171
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

My appointment with the verification agent happened very quickly. Receiving my SPID took a little longer than the 48 hours advertised but still happened smoothly. L'appuntamento con l'agente di ver... See more

Company replied

Rated 5 out of 5 stars

The operator was very helpful - he directed me to the correct line to get help in English. He was patient during the entire process. I also didn't have to wait very long before the operator came onlin... See more

Company replied

Rated 5 out of 5 stars

Great option if you need to sign a single document, without expensive monthly or yearl plans. Just be careful to selecet the correct format (if it can help someone, for the French INPI it must be PAdE... See more

Company replied

Rated 4 out of 5 stars

La procedura è complicata on facile da eseguire senza intoppi.ho chiesto aiuto al call centro,a pagamento, che ha risolto i problemi in pochi minuti con molta cortesia

Company replied

Company details

  1. Software company
  2. Accounting Software Company
  3. Email service provider
  4. Tax preparation software

About Namirial.it

Written by the company

Chi è Namirial?

Namirial è la risposta 100% Made in Italy a tutte le tue esigenze come cittadino o professionista 2.0. Forniamo i migliori prodotti digitali che rendono la tua vita più semplice, accelerando i tempi della burocrazia e dei rapporti con la Pubblica Amministrazione, liberando le case e gli uffici dalla carta per uno stile di vita finalmente sostenibile 🌳

Quali sono i Prodotti?

Firma Digitale Remota

Pieno valore legale, ti autentichi con SPID, CIE, CNS, con una firma digitale in scadenza o con il Video Riconoscimento incluso nel prezzo. E poi così lasciamo la carta sugli alberi.

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SPID per il Cittadino

Ottieni SPID online con Namirial, Identity Provider autorizzato e certificato, a qualsiasi ora del giorno e della notte, anche nel weekend, comodamente da casa tua.

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SPID Professionale

Con SPID di Tipo 3 dai una spinta al tuo Business, portando la tua attività nell'Italia full digital. Rapporti velocizzati e più economici con la PA e gli altri enti privati, e molto altro.

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PEC Business

Una PEC mai vista prima. Compatibile con ogni client di posta, allegati maxi fino a 100mb, invio simultaneo, multi utenza, dimensioni di archivio scalabili e molti altri servizi esclusivi.

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Marche Temporali

La Marcatura Temporale (Time Stamping) garantisce data e ora certi per un documento informatico al momento della sua apposizione, e ha tanti casi di applicazione.

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Come posso raggiungere l'assistenza?

Il supporto tecnico di Namirial è sempre a tua disposizione.

Per qualsiasi necessità, saremo felici di aiutarti

Ottieni assistenza

 

 

Ulteriori Informazioni su Namirial

 

Namirial è un fornitore multinazionale di tecnologia dell’informazione. La fornitura di soluzioni per la gestione delle transazioni digitali trusted è il core business Namirial. Queste soluzioni aggregate in una piattaforma unica comprendono applicazioni per identificare e autenticare gli utenti, flussi di lavoro per orchestrare le firme, fornitura certificati per la generazione di firme elettroniche e sigilli elettronici, procedure di archiviazione a lungo termine, procedure per le fatture elettroniche e servizi di consegna elettronica.

 

Namirial è certificata come fornitore qualificato di servizi fiduciari ai sensi del Regolamento UE 910/2014 eIDAS, accelerando la digitalizzazione del settore privato e della pubblica amministrazione.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

41k reviews

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4.4

All reviews

(41,171)

5,256 reviews in the last 12 months

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Rated 2 out of 5 stars

The process itself feels like a walk in…

The process itself feels like a walk in a maze. Not a user friendly one. I regret I've bought this service.

20 August 2025
Unprompted review
Namirial.it logo

Reply from Namirial.it

Thank you for your review. We appreciate your feedback and will use it to improve our service.

Rated 5 out of 5 stars

Very easy

Very easy, great customer service. Thank you so much !!

19 August 2025
Namirial.it logo

Reply from Namirial.it

Thank you for your comment.
Have a good evening.

Rated 1 out of 5 stars

Penso che io no lo so come sistemare…

Penso che io no lo so come sistemare l'app quindi no ha suporto, aconra adesso no riesco di entrare su app

25 July 2025
Namirial.it logo

Reply from Namirial.it

Gent.ma Gisele,
la ringraziamo per il suo commento, abbiamo verificato con il supporto e ci risulta che lei stia utilizzando l'App errata per gestire la sua PEC, verifichi nella sua mail perchè il supporto le ha inviato una nuova comunicazione in cui è spiegato come procedere.
Buona giornata

Rated 5 out of 5 stars

Easy transaction

Very self explanatory process. Easy to navigate and fulfil. 24 hr access works as advertised.

7 August 2025
Namirial.it logo

Reply from Namirial.it

Thank you Sabino for your comment.
Have a good evening.

Rated 2 out of 5 stars

Poor translation help

Poor translation help, confusing layout no single selective to arcchives

11 July 2025
Namirial.it logo

Reply from Namirial.it

Dear Dean,
Thank you for your comment. We are sorry that you find the product confusing. We recommend that you visit https://assistenza.namirial.it, where you will find user guides for all our products, solutions to common problems and contact details for our support team.
Have a nice day.

Rated 3 out of 5 stars

Cumbersome process

Cumbersome process (userid? Email?) and cumbersome association to the app upon registration

25 July 2025
Namirial.it logo

Reply from Namirial.it

Dear Giulia,
Thank you for your comment. We are sorry that you find the procedure for activating the product complicated. Please note that our website https://assistenza.namirial.it contains user guides for the product and solutions to the most common problems.
Have a nice day.

Rated 3 out of 5 stars

The experience was good with helpful…

The experience was good with helpful operators. However it should be emphasised when you start filling in your details that you should choose your native language.

21 July 2025
Namirial.it logo

Reply from Namirial.it

Thank you Ian for your comment.
Have a good evening.

Rated 5 out of 5 stars

great

easy, cheap, quick

27 June 2025
Namirial.it logo

Reply from Namirial.it

Grazie Fabio del suo commento.
Buona serata

Rated 4 out of 5 stars

Simple and efficient

Sometimes it crashes - a simple reload fixes it but it’s annoying anyway - and it doesn’t have an international app, but overall it’s pretty easy to use and works fine.

11 July 2025
Namirial.it logo

Reply from Namirial.it

Dear Lina,
Thank you for your comment. We are not aware of any issues that would require you to reload the page. We recommend that you contact support by visiting https://assistenza.namirial.it and clicking on the CONTACT US button in the SERVICE section for the product you are using.
Have a nice day.

Rated 5 out of 5 stars

Consigliato

Procedura rapida e efficiente

10 July 2025
Namirial.it logo

Reply from Namirial.it

Grazie del suo commento.
Buona serata

Rated 5 out of 5 stars

Operator was very nice

Operator was very nice, though her english could have been better. Process was easy though I am sure there are easier ways to document the procedure.

10 July 2025
Namirial.it logo

Reply from Namirial.it

Thank you Roger for your comment.
Have a good evening

Rated 1 out of 5 stars

I have been using Namirial's electronic…

I have been using Namirial's electronic signature for a year. Everything has worked very well so far, but the latest application update went very wrong. It did not recognize the token I had been using, the interface is very small, and there is no option to zoom in. It is difficult for people with poor eyesight to use.
You must follow the arrow through the pages instead of scrolling to the desired page to insert the signature.
The design is ugly.
Additionally, I was unable to use it today because it kept giving me errors.
Never again, Namirial! As soon as it expires, I will switch to another provider.

8 July 2025
Unprompted review
Namirial.it logo

Reply from Namirial.it

Dear Noemi,
thank you for your comment. We tried to contact you via Trustpilot to get more information about your problem, but we did not receive any response from you. It is therefore impossible for us to help you. We recommend that you visit our website https://assistenza.namirial.it, where you will find guides for our products, solutions to common problems and the option to contact our support teams. To do so, simply go to the area dedicated to the product you are using, enter the SERVICE section and select ‘Open a ticket’.
Have a good evening.

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