The Rare and the Beautiful by Nancy Mac Reviews 124

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I contacted Hannah at Nancy Mac to have a jumpsuit made. She couldn’t have been more helpful. She actually posted me a jumpsuit to check for size before she made mine. I was able to tweak it slight... See more

Rated 5 out of 5 stars

I own two Nancy Mac jumpsuits and they are, hands down, the most beautiful items of clothing I've ever worn. I got married last week wearing a green silk velvet jumpsuit and it was the perfect choice.... See more

Rated 5 out of 5 stars

I purchased a dress from The Rare and Beautiful by Nancy Mac. After sending an enquiry via the website I talked to the designer Hannah who was very understanding of what I was looking for. I receiv... See more

Rated 5 out of 5 stars

I already had one of the off the peg jumpsuits so was delighted to have the opportunity to aquire the other colour I wanted, and with an option on sleeve length. Couldn't be happier with it, a friend... See more

Company details

  1. Ladies' clothes shop

Written by the company

The Rare and the Beautiful bu Nancy Mac is a UK-based womenswear label launched in 1999 by two sisters Hannah & Sarah McMahon. We offer beautiful garments with a gorgeous vintage twist. Designed to flatter, our dresses, jumpsuits and stand-alone separates are cut with care from luxurious fabrics and unique prints. Every piece in the range is inspired by the belief that true style stands the test of time. We love making beautiful clothes that you will want to wear and keep in your wardrobe forever.


Contact info

4.8

Excellent

TrustScore 5 out of 5

124 reviews

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Rated 5 out of 5 stars

Beautiful wedding outfit

Beautiful outfit and great customer service. I got lots of compliments wearing the periwinkle silk velvet jumpsuit for a wedding and it was altered to fit my 5 ft 3 height.

21 October 2023
Unprompted review
Rated 5 out of 5 stars

Gorgeous and stylish jumpsuit

I bought a fantastic jumpsuit from Nancy Mac. It fitted beautifully, was super comfortable to wear and washed brilliantly. I got so many compliments and will definitely be buying from them again. Beautiful, well made and stylish clothes.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Extremely happy

I bought the Aurora maxi dress from the autumnal collection. It arrived quickly and beautifully packaged.
The fabric is lovely and it has a gorgeous underslip which I was expecting.
I would definitely recommend Nancy Mac if you are looking for something a little different that is great quality and looks stunning.
Thank you

22 June 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely adore my Nancy Mac silk…

I absolutely adore my Nancy Mac silk velvet jumpsuit. It is stunning. I would order it in every colour if I could. I just need to save up now so I can more things. Lovely customer service. Great packaging. Beautiful clothes.

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Great style with first class service

I love my Nancy Mac outfits. Great designs, beautifully made. I had a sizing issue so I telephoned and the Nancy Mac Team could not have been more helpful, going above and beyond to ensure, I was a very happy customer. Thank you ladies - great style with first class service.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Gorgeous

This company are amazing my purchase arrived quickly and beautifully packaged. Asked a couple of question before purchasing and they cam straight back. The jumpsuit I ordered is gorgeous the fabric feels amazing and beautifully cut. Will definitely be ordering again.

1 September 2023
Unprompted review
Rated 2 out of 5 stars

Nice dress, but not so easy to return.

Placed an order for a dress for my wife. The dress arrived on time. It was a lovely fit, but unfortunately the colour wasn't true to that shown on the website. It was in the pink and blush collection and looked pink on the site, but was more browny beige, so not what my wife wanted. I followed the instruction on the site and emailed them for return instructions twice yesterday, but have received no reply at all despite claim that they will reply quickly. Nice product, but not impressed with customer service.

28 September 2023
Unprompted review
The Rare and the Beautiful by Nancy Mac logo

Reply from The Rare and the Beautiful by Nancy Mac

Hello William,
Thank you for your order,
So sorry to hear that you haven’t received your free returns label as yet, as we endeavour to reply to all queries on the same day. Would you be able to send me your order number and I can then ask the team to look into it and send you the label first thing tomorrow.
We could make the dress in another pinker shade for your wife if she would like? Let’s get your return sorted out first and we can have a chat about the colour options if it would be of interest.
My email address is sarah@nancymac.co.uk do contact me anytime if you would like further assistance.
Warmest regards
Sarah

Rated 5 out of 5 stars

If you want something different this is the place .

My wife has now ordered several items from Nancy Mac, not only are the clothes beautiful, unusual and well made, their service is simply fantastic. We have twice had queries where the exact item was unavailable (Stocks seem to be limited , but you want an outfit like this to be unusual, wouldn't want someone else in the same dress would you) but both times they offered brilliant alternatives. once offered to send 3 colours as Carol was unable to decide which to have.
This is now the go-to site for my wife and daughter for any occasion, they have supplied outfits for both of our childrens weddings, if you have a special event order your outfit from Nancy Mac, you will be delighted.

23 September 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a nancy mac jumpsuit

I ordered a nancy mac jumpsuit, to wear for my 50th Birthday party. I realised that I was going to cut it fine for the delivery date. The confirmed order had delivery scheduled for ‘before 15th’ and the party was on 16th, which would have given me a high level of stress. I got in touch and your staff kindly escalated delivery so it arrived before 10th June. This was fantastic customer service – thank you – I really appreciated it! And the jumpsuit itself is fabulous – I had so many lovely comments. It’s a special outfit and I can’t wait to wear it again!

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful dress and great customer…

Beautiful dress and great customer service.
I got married in the green silk velvet Cassandra dress, absolutely love the dress, and got so many compliments, thank you Nancy Mac team, I will be back for another great outfit, Fiona

13 July 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Beautiful dress for my son’s wedding. For a number of reasons I had a question a couple of months after purchase. I emailed and received a prompt reply with a solution to my issue. Absolutely the best customer service I’ve experienced in a long time.

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Nancy Mac velvet sable jumpsuit

I chose a Nancy Mac velvet sable jumpsuit for my civil partnership earlier this year. I was sent fabric swatches to be able to make an informed decision of which colour to go for. Then to ensure the fit was just right, I was sent a couple of different sizes to try. The final sweet pea suit was then altered to have a three quarter length sleeve. It was just perfect for me on my special day. Great communication from Hannah and Sarah throughout the order process. Nancy Mac comes highly recommended from a very happy customer.

10 April 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing experience. I highly recommend Nancy Mac. The quality and design of the clothing is off the scale! At every stage of my ordering what turned out to be a bespoke jumpsuit, the response from the team was fast and helpful. If you are thinking of ordering, don't hesitate.

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Great quality and so pretty

My purchase did not disappoint, its so pretty. The sizing on the website is accurate. The dresses are not cheap but this is reflected in the great quality of the garment. The construction is immaculate, you can see a lot of thought has gone in to the comfortability of wearing the dress, it has a small amount of elastic (that doesn't show) at each side of the waste to give some give when moving, it also maintains the silhouette of the dress. The bag it arrives in is a nice touch.
I would certainly buy another Nancy Mac dress.

13 June 2023
Unprompted review
Rated 5 out of 5 stars

In love with Nancy Mac!!

Excellent customer service from start to finish - from initial enquiry about posting to confirmation of receipt of returned item!!

My dress, the ‘SYLVIE DRESS IN RIVIERA FAN PRINT SILK GEORGETTE’ is absolutely stunning - looks as glamorous on as it does in the pictures!!!

Thank you Nancy Mac for your beautiful designs and colours and styles!!! I will definitely be shopping with you again!!!

~Sarah~ 🥰

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Nancy Mac Fan Print Jumpsuit

I cannot speak highly enough of the amazing customer service I received when ordering my perfect jumpsuit for my nephews wedding.

Nancy Mac went out of their way to make sure my jumpsuit fitted perfectly after struggling to find the right size.

Despite being an online service, they made sure instructions for measuring were clear and concise, and rang me numerous times to make sure everything was okay.

The jumpsuit is beautiful, fabric sumptuous and fits like a glove! I felt like a princess and would highly recommend them.

Thank you Nancy Mac!

14 June 2023
Unprompted review

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