Naplesboutique Reviews 74

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, often describing them as beautiful and elegant, with many expressing excitement about their upcoming purchases. The website is frequently highlighted for its user-friendliness and ease of navigation, making the ordering process smooth and efficient. People also appreciate the clear communication and swift confirmations received after placing an order. However, some customers also noted issues with the quality of certain items, comparing the material to lower-end retailers. A few reviewers also experienced significant discrepancies between the sizing advertised on the website and the actual fit of the garments, finding them to run much smaller than expected.

What people talk about most

Product

Clients share positive opinions on product. Many customers express excitement about receiving their orders,... See more

Website

Customers consistently note positive experiences with the website. Many reviewers praise its ease of... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the beautiful, high-quality clothes,... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of placing... See more

User experience

People report positive experiences with user experience. Customers consistently praise the website's ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Naplesboutique has beautiful high-quality clothes. Order was easy to place and confirmation back was swift. Looking forward to latest purchase!

Rated 5 out of 5 stars

Loved the look of the dress o line & the fact that the dress & the store both had great reviews was reassuring!

Rated 5 out of 5 stars

Saw this dress and it fit perfectly with what I've been looking for a an upcoming wedding guest with a black tie coastal elegance theme. It's gorgeous and elegant. Delicate and dynamic.

Rated 5 out of 5 stars

I found this site on Facebook. It was a good experience maneuvering around the site, and easy to make the purchase. I can’t wait to get this order for a social and possibly a wedding if the materi... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

74 reviews

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Rated 4 out of 5 stars

Experience was fun

Experience was fun
Website is easy to use
Everything is clear makes sense
I’m filling out the survey before I get my order, but anticipate it will be wonderful as well

19 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible experience

Absolutely horrible experience. The quality is NOT as advertised - it was cheap material and had pulls in it. I sent SEVERAL emails with multiple pictures of the dress in and out of the bag as requested and still have had to put in a request with my credit card company to fight them. DO NOT WASTE YOUR MONEY.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Competitive refund policy! Move over Amazon.

The website was very easy to navigate which is incredibly important. I also don’t have any difficulty with lament and received my order verification right away. Also, I am trying to move away from ordering on Amazon so I really appreciate the refund policy. That’s a great competitive move.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM! A SCAM!
The positive reviews have to be fake. I ordered a small which says 4-6, it's more like a 0-2. Could not even get it over my head to try it on. The material and workmanship is low quality.
They are giving me quite a hassle trying to refund & return. First they said, sure, just send pictures so we know it isn't damaged, then they offer me 125% store credit, then they offered me 10% discount plus 50% discount on a new purchase. I see other reviews posted the same experience. Now, they aren’t even replying to provide return info. I will be filing a complaint and dispute with my credit card company.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great style with great service

I recently purchased a maxi dress and can’t wait for it to be delivered. The style is perfect for an evening out or for a cocktail party. I love the styles offered - what a great mix of simple, yet elegant pieces for a day at the beach or a night out. The website was easy to navigate and communication on order status and delivery timeline was great.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

They will not give me my money back…

They will not give me my money back despite having it displayed all over the website that it’s a 30 day money back guarantee. I have reached out via email. I even filed a complaint with the business bureau. This business is a SCAM. don’t waste your money.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy surprise

After I ordered an outfit from someone else and it didn't make it time I looked at Naples Boutique and found the perfect outfit for my husbands award gala. The customer service is outstanding. Thank you so much for saving the day.

16 May 2026
Unprompted review

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