Naplesboutique logo
Visit website

Naplesboutique Reviews 74

•
TrustScore 4.5 out of 5

4.4

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, often describing them as beautiful and elegant, with many expressing excitement about their upcoming purchases. The website is frequently highlighted for its user-friendliness and ease of navigation, making the ordering process smooth and efficient. People also appreciate the clear communication and swift confirmations received after placing an order. However, some customers also noted issues with the quality of certain items, comparing the material to lower-end retailers. A few reviewers also experienced significant discrepancies between the sizing advertised on the website and the actual fit of the garments, finding them to run much smaller than expected.

What people talk about most

Product

Clients share positive opinions on product. Many customers express excitement about receiving their orders,... See more

Website

Customers consistently note positive experiences with the website. Many reviewers praise its ease of... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the beautiful, high-quality clothes,... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of placing... See more

User experience

People report positive experiences with user experience. Customers consistently praise the website's ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Naplesboutique has beautiful high-quality clothes. Order was easy to place and confirmation back was swift. Looking forward to latest purchase!

Rated 5 out of 5 stars

Loved the look of the dress o line & the fact that the dress & the store both had great reviews was reassuring!

Rated 5 out of 5 stars

Saw this dress and it fit perfectly with what I've been looking for a an upcoming wedding guest with a black tie coastal elegance theme. It's gorgeous and elegant. Delicate and dynamic.

Rated 5 out of 5 stars

I found this site on Facebook. It was a good experience maneuvering around the site, and easy to make the purchase. I can’t wait to get this order for a social and possibly a wedding if the materi... See more

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Beautiful pieces

Been eyeing to buy from Naples for a few months now, ever since it showed up on my feed. Was able to snag two dresses that went on sale for some weddings coming up. Beautiful pieces and shipped right away!

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Buy From Them!

There is no way the positive reviews so far are real. I ordered a medium, which says 8-10, it's more like a 4. The material is low quality & in no way good enough for a wedding type guest. I'd compare it to buying a dress from Ross or Walmart. Heck, Walmart is better.
They are also giving me the run around trying to do a refund & return. First they said, sure, just send pictures so we know it isn't damaged, then they offer me 125% store credit, then they offered me 10% discount plus 50% discount on a new purchase. We'll see how many times it takes to get return info.

Update: Return info is an insane address in China. Estimated cost was $30-60 to ship back. Not worth the trouble. This must be how they make money. I'll just get an $11 refund on a $60 donation to Goodwill. Ugh.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

First of all love your dresses

First of all love your dresses, can't wait to see them up close. I really liked the size guide that was available on their site, it helped me with my size choice. They have a wonderful selection of clothes.

4 May 2026
Unprompted review
Show reviews in all languages. (74 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look