Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of d... See more
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As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount yo... See more
Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back ped... See more
Company replied
Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to... See more
Company replied
Company details
Written by the company
Established in 2016, Naqua Ltd is a leading global pharmaceutical company driven by research and innovation. We specialize in the development, discovery, and manufacturing of high-quality animal health treatments specifically designed for household pets. At Naqua Ltd, our mission is to enhance the well-being and health of pets worldwide. We understand the deep bond between pets and their owners, and we are committed to providing effective and reliable solutions to ensure the happiness and longevity of our furry companions.
Contact info
Building 500, Discovery Park, Ramsgate Road, Sandwich, CT13 9ND, Kent, United Kingdom
- 01304746003
- j.faulkner@naqua.co.uk
- naqua.co.uk
4.2
Great
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Very good company there was promblem…
Very good company there was promblem with order sort out straight away sent me 2 instead of 1 I bought
28 May 2025
I have not received the product!
I have not received the product! This is the next delivery which has not arrived as yet ? Was happy before but a no show is robbery?
29 January 2025
Helped with our buns ear itch problem!
Our buns had started itching their ears and shaking their heads, which led us to suspect a mite problem. It's very difficult to get them to the vet because of their nervousness so we thought we'd try the mite treatment first. Thankfully, it seemed to have an effect a few days after their first treatment. They've had their three doses each now and are back to their normal selves.
26 November 2024
dog flea treatment
Ordered dog flea treatment. Appears to be effective. Less than a month later decided to get more. I now find the price has been hiked to MORE than DOUBLE. i cannot see how this can be justified.
23 October 2024
Reply from Naqua Ltd
Thank you for your review. The price of your last purchase was based on sale prices, the price now set is very competitive in the marketplace for very large dogs.
Fast and efficient service
Fast and efficient service, competitive price. The website interface needs to be smoother to operate.
Unfortunately can’t recommend the product ‘fleasolve’ as made no impact
14 October 2024
WARNING. DO NOT USE THIS PRODUCT ON YOUR BIRDS.
As this product states that it is suitable for ‘large birds’ and ‘any bird over 500g’ and Naqua’s web site states that invermectin is suitable for poultry, I used the drops as directed on my pet turkey. The instructions are 1 drop to 500g of body weight, therefore I used 10 drops, given that my turkey is 5kg. It is advised to dose once a week for a period of three weeks. However, following her final dose, my bird became extremely ill. She became lethargic, could not carry her head, she lost all coordination and the ability to stand, her breathing was laboured, she experienced seizures, would not eat and in her last moments vomited profusely, causing her to aspirate and pass away. Now I have researched this drug more fully, I can see that the doseages suggested by Naqua are far too high and that what my girl was experiencing were the effects of toxicity and overdose. I cannot understand why Naqua does not have any information anywhere detailing the risks of toxicity and death when using this product and why they are recommending such high doses which are evidently toxic to birds?? Please don’t make the same mistake I did in using this product.
11 September 2024
Unprompted review
Reply from Naqua Ltd
We are sad to hear this news. Our Ivermectin treatments are widely used and have helped cure 1000's of small animals and birds.
Ivermectin has been scientifically tested at over 10x the strength of our products without harm.
It may be possible that your pet had underlining health issues, and the product may not be at fault here.
Please consult a veterinarian before concluding that Ivermectin was the reason for this tragedy.
Our products come with strict warnings and guidelines on the use of Ivermectin, and guide pet owners on the breeds it should or should not be used on.
Product
Product. Price. Excellant delivery time . ( Not shure cat agrees, he hates the treatment.)
17 August 2024
Reply from Naqua Ltd
Thank you Brian, we are pleased you had a great experience
Excellent products
Excellent products, great customer service & next day delivery, couldn't ask for more.
10 May 2024
Reply from Naqua Ltd
Thank you Sue, I hope your pets are doing better now, all the best Naqua Ltd
Reply from Naqua Ltd
Thank you Rachel, we are please you have had a great experience
Reply from Naqua Ltd
Thanks Jennifer, we do our best to ensure service is on point, it's great news that we didn't disappoint.
Reply from Naqua Ltd
Thank you David, good to hear your product arrived in good time.
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