Nathaniel Car Sales - Bridgend Reviews 

1,164
TrustScore 5 out of 5

4.9

David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB


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Rated 5 out of 5 stars

Fantastic service from start to finish! Scott was amazing, he kept in touch throughout the buying process and was very helpful, especially when demonstrating and explaining all the features. Thanks g... See more

Company replied

Rated 5 out of 5 stars

Dan at Bridgend made my experience of purchasing a car smooth, after 11years of having a company car and not having to do a great deal, he explained everything and talked me through the different opti... See more

Company replied

Rated 5 out of 5 stars

Took delivery of my new MG IM5 today. Fantastic service. Regular phone calls since ordering from Sandra providing updates and then Owain who delivered the car was great in demoing the vehicle as wel... See more

Company replied

Rated 5 out of 5 stars

Very friendly dealers ..knowledgable and polite …our salesman Aiden was an absolute star ..will be back for another when it’s time ..thank you Nathaniel’s


Company details

  1. #32 of 97 best companies in Car dealer

About Nathaniel Car Sales - Bridgend

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok

Contact info

  • David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom

  • 01656 662277

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.9

All reviews

(1,164)

620 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly dealers

Very friendly dealers ..knowledgable and polite …our salesman Aiden was an absolute star ..will be back for another when it’s time ..thank you Nathaniel’s

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish , Geraint took full control of the whole process and made it an absolute breeze and we love the new car !

17 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for leaving us a 5* review, Geraint will be delighted with your feed back. Happy Motoring. Don't forget our £100 Customer referral scheme if you recommend us to anyone.

Rated 5 out of 5 stars

Fantastic service from start to finish!

Fantastic service from start to finish! Scott was amazing, he kept in touch throughout the buying process and was very helpful, especially when demonstrating and explaining all the features. Thanks go to Zack also for organising the at-home car charger so I didn’t have to wait too long to collect my new car (which I love!)
Highly recommend Nathaniel Cars🤩

14 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and feedback, i will make sure Zack and the team get to see your feedback

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, cannot fault them. Absolutely seamless throughout

8 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 4 out of 5 stars

Seamless purchasing experience...

Cody was very helpful throughout the whole purchasing experience (even when there was a problem with the paperwork the day we were picking the car up, he dealt with it very efficiently). We were kept up to date with the delivery date throughout which was actually quicker than first indicated which suited us just fine. Only negative was the handover which was very quick considering the complexity of the car. Overall, I would highly recommend Nathaniel Car Sales.

6 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the review and feedback, we are glad that you enjoyed your experience with Cody, I am so sorry that the handover felt quick, I will feed this back to the team!! Please let us know if you would like us to run through any of the cars features with you.

Rated 5 out of 5 stars

Cody was super helpful and…

Cody was super helpful and professional. The service was quick and efficient with no stress to myself. The car is amazing and so comfortable to drive. Thank you for a very informative sale.

12 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback about Cody

Rated 5 out of 5 stars

Nathaniel Bridgend is great

Dan at Bridgend made my experience of purchasing a car smooth, after 11years of having a company car and not having to do a great deal, he explained everything and talked me through the different options. Allowed us to take our time to think and come back to him, test drive for a second time before we came to the decision to purchase. Would definitely recommend this branch and Dan!

3 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback about Dan. Please don't forget that we have a referral scheme, if a friend or family member let us know that you have referred them, they need to let us know your name and we will send you a £100 referral fee payment as a thank you

Rated 5 out of 5 stars

Very friendly and not pushy

Very friendly and not pushy. Gave us time to look around without being pestered by sales people.

9 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

how friendly the staff were,how i was…

how friendly the staff were,how i was put at ease during the whole experiance .how i was shown the features of the car. how clean the car was ,nice smell of new car,

1 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are glad that you enjoyed your experience - hold on to the new car smell as long as you possibly can :-)

Rated 5 out of 5 stars

Helpful staff

Helpful staff, not pushy when purchasing our car

4 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

Great service

Great service. Very friendly. Aftercare very good so far.

8 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

5 star customer service.

Took delivery of my new MG IM5 today. Fantastic service. Regular phone calls since ordering from Sandra providing updates and then Owain who delivered the car was great in demoing the vehicle as well as providing ETAs along the way. The car arrived on a low loader so was immaculately clean, fully charged and no added delivery mileage. Compared to leasing experiences I've had in the past, this was 5 stars all the way. Highly recommended.

8 July 2026
Unprompted review
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Reply from Nathaniel Car Sales - Bridgend

Thank you for your 5 star review and kind feedback, I will make sure that the team get to see your feedback - we hope that you enjoy your new car

Rated 5 out of 5 stars

we were recommended by Laura Cotterel…


we were recommended by Laura Cotterel who already purchased the MG4 from you the experience was very good and the salesman was excellent with his knowledge of the product.

1 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback - its great to know that you were well informed about your purchase

Rated 5 out of 5 stars

Great service and dedication

Absolute pleasure to deal with, every effort to make us feel comfortable and an amazingly fast transaction and turnaround, top service and thoroughly happy with our choice helped by Dan and the team 👍👍👍

4 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

MG wasn't my car of choice but after…

MG wasn't my car of choice but after going out for a test drive I was won over.
Terry Christopher initially dealt with me which he did an awesome job. I went away to have a think about it and once I had decided that the MG was for me I returned to Nathaniel's, Terry was too busy to deal with me so Colin Snook stepped in to take care of me. Colin patiently showed me all the tech that the MG offered and there's a lot of tech.
Colin talked me through the finance, servicing and warrant and a week later I picked up my MG ZS Hybrid Trophy.
I'm a very happy customer

2 July 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

From start to completion I felt with…

From start to completion I felt with the professionalism and clear information given by mr Colin snook who took me through the procedure couldn’t have been better

27 June 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 1 out of 5 stars

Shocking experience at Nathaniel cars…

Shocking experience at Nathaniel cars Bridgend this evening!! Test drove an MG HS which was a very nice car, came back to a very rude sales man to tell us he would only be able to offer us £7k for our car which is worth more than that. Didn’t even attempt to try and get us deal, after me saying I wouldn’t accept that for our car he proceeded to tell us that we were miles apart in price and wouldn’t help us.

Would never recommend to go here!!

2 July 2026
Unprompted review
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Reply from Nathaniel Car Sales - Bridgend

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Providing excellent customer service is very important to us, and we're disappointed to hear how you felt following your visit.
Please contact our Sales Manager, Tom Hughes, on 07796 881727 at your convenience. He would be happy to speak with you personally and review the situation.

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