Nathaniel Car Sales - Bridgend Reviews 

1,217
TrustScore 5 out of 5

4.9

David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped into Nathaniel's Bridgend. I was greeted with a friendly welcome. When waiting to see a member of staff they offered refreshments and asked if I was ok and that it won't be m... See more

Company replied

Rated 5 out of 5 stars

We have purchased vehicles from Nathaniel for many years. The salesman are always extremely knowledgeable, polite and courteous answering any query. We have always been delighted with the service r... See more

Company replied

Rated 5 out of 5 stars

It's been a long time since stepping out to buy a new car. I was pleaseantly surprised by the range and variety of most makes and models. Pricing was fair and competitive with no hidden surprises. W... See more

Company replied


Company details

  1. #13 of 91 best companies in Car dealer

About Nathaniel Car Sales - Bridgend

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok

Contact info

  • David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom

  • 01656 662277

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,217)

610 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

how friendly the staff were,how i was…

how friendly the staff were,how i was put at ease during the whole experiance .how i was shown the features of the car. how clean the car was ,nice smell of new car,

1 July 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are glad that you enjoyed your experience - hold on to the new car smell as long as you possibly can :-)

Rated 5 out of 5 stars

Helpful staff

Helpful staff, not pushy when purchasing our car

4 July 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

Great service

Great service. Very friendly. Aftercare very good so far.

8 July 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

5 star customer service.

Took delivery of my new MG IM5 today. Fantastic service. Regular phone calls since ordering from Sandra providing updates and then Owain who delivered the car was great in demoing the vehicle as well as providing ETAs along the way. The car arrived on a low loader so was immaculately clean, fully charged and no added delivery mileage. Compared to leasing experiences I've had in the past, this was 5 stars all the way. Highly recommended.

8 July 2026
Unprompted review
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for your 5 star review and kind feedback, I will make sure that the team get to see your feedback - we hope that you enjoy your new car

Rated 5 out of 5 stars

we were recommended by Laura Cotterel…


we were recommended by Laura Cotterel who already purchased the MG4 from you the experience was very good and the salesman was excellent with his knowledge of the product.

1 July 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review and great feedback - its great to know that you were well informed about your purchase

Rated 5 out of 5 stars

Great service and dedication

Absolute pleasure to deal with, every effort to make us feel comfortable and an amazingly fast transaction and turnaround, top service and thoroughly happy with our choice helped by Dan and the team 👍👍👍

4 July 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

MG wasn't my car of choice but after…

MG wasn't my car of choice but after going out for a test drive I was won over.
Terry Christopher initially dealt with me which he did an awesome job. I went away to have a think about it and once I had decided that the MG was for me I returned to Nathaniel's, Terry was too busy to deal with me so Colin Snook stepped in to take care of me. Colin patiently showed me all the tech that the MG offered and there's a lot of tech.
Colin talked me through the finance, servicing and warrant and a week later I picked up my MG ZS Hybrid Trophy.
I'm a very happy customer

2 July 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

From start to completion I felt with…

From start to completion I felt with the professionalism and clear information given by mr Colin snook who took me through the procedure couldn’t have been better

27 June 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 1 out of 5 stars

Shocking experience at Nathaniel cars…

Shocking experience at Nathaniel cars Bridgend this evening!! Test drove an MG HS which was a very nice car, came back to a very rude sales man to tell us he would only be able to offer us £7k for our car which is worth more than that. Didn’t even attempt to try and get us deal, after me saying I wouldn’t accept that for our car he proceeded to tell us that we were miles apart in price and wouldn’t help us.

Would never recommend to go here!!

2 July 2026
Unprompted review
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Providing excellent customer service is very important to us, and we're disappointed to hear how you felt following your visit.
Please contact our Sales Manager, Tom Hughes, on 07796 881727 at your convenience. He would be happy to speak with you personally and review the situation.

Rated 5 out of 5 stars

Great service

Great service, polite, nice clean tidy very please

1 July 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

Amazing customer service and speedy…

Amazing customer service and speedy delivery of vehicle.

20 May 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for the 5 star review, we are so glad you enjoyed your car buying experience

Rated 5 out of 5 stars

Everything was explained very…

Everything was explained very clearly.Julian was very busy so we had to wait a little bit,but we were well looked after. Very pleased with car.

22 June 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Thank you for your Feed back! We're delighted to hear that everything was explained clearly and that you're so pleased with your new car. We're glad our team made sure you were well looked after, while you waited. Thank you for choosing us, and we wish you many happy miles in your new car!

Rated 5 out of 5 stars

Best dealer I've purchased with so far, will return!

I've bought many cars over the years from different dealers, but the service I received here at the Bridgend branch made me decide that when I do wish to trade in this one in, they'll be my first go-to. From the start of test driving 4 cars/ discussing suitable options within my budget, and trading in my current car, the whole team were kind, patient, and offered us tea & coffee every visit and a full talk-through of the car on collection day. Highly recommend!

18 June 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

Hi Charlotte, Thank you so much for your kind words and taking the time to leave us such a lovely 5 star review

Rated 5 out of 5 stars

Would definitely recommend

Terry was very helpful, no pressure, was happy to answer all my questions
Whole process was very easy and stress free
thank you

26 June 2026
Nathaniel Car Sales - Bridgend logo

Reply from Nathaniel Car Sales - Bridgend

HI Tammy, thank you for leaving us a 5 star review, Terry was made up to read your lovely comments.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look