Recently bought a tenanted property through National Residential. The viewing process was easy, communication by text was also easy. Tom helped negotiate on the property and have a deal agreed pre auc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very challenging from day 1. 1. Win Auction with final bid price - they force you to offer higher amount or you lose 2. Frequently call & contact you until pay them deposit of £2500 or 1% o... See more
Company replied
David and his team are absolutely fantastic. I have purchased couple of properties from them now and love their hands on approach. I can go honestly say buyers and sellers both their interest wer... See more
Company replied
Really quick and efficient buying process. Tom and David were on hand to answer any questions we had, and were quick to chase up any answers with the seller/solicitor if they didn’t know it themselves... See more
Company replied
Company details
- Online auction services
- Commercial property estate agent
- Estate Agent
- Estate Agent Auctioneer
- Property Investment
- Property Surveyor
Information provided by various external sources
National Residential sell houses in 28 days for 100% of the market value.
Contact info
Hunters Walk, CH1 4EB, Chester, United Kingdom
- 01244 341066
- national-residential.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 Star rating esp Rachel Davies
Excellent experience using this company. Many other agents were not interested as I had a tenant in situ but these guys reassured me they would sell this place and contribute towards costs to help make this transaction as smooth as possible. Special shout out to Rachel Davies - 5 star rating and a real asset to the business and goes above and beyond to help!
National Residential provided a very…
National Residential provided a very good service with good clear communication throughout the process.
We bought our house via National…
We bought our house via National Residencial in record time.
After just 6 weeks we received the news that completion had been achieved and the following day we had our keys.
Everyone pulled in the same direction to achieve a smooth and efficient purchase.
Thank you everyone at National Residential.
Mario
From the first phone call about…house sale
From the first phone call about registering my property with yourselves to the last conversation with Clare everything was taken care of!
Thank you.
We have recently used for a purchase…
We have recently used for a purchase and the service we received was good. Efficient and everything we needed.
I just completed my first auction…
I just completed my first auction purchase with national residential and the experience was great! They were always really easy to get hold of and explained all the steps of purchase really clearly!
My experience with National Residential…
My experience with National Residential has been a very positive one. I felt completely supported. People were always on hand to answer questions and queries. The team managed to sell my rental property without any hassle at all and managed to achieve as best a price possible for the sale. Claire made the selling process seamless which took the pressure off me as she did most of the communications between solicitors and the buyer. Overall, very happy with the experience and I would highly recommend National Residential if you're looking to sell a property.
National Residential explained…
National Residential explained everything very clearly during our process of buying the new house.
They were very proactive
They were very proactive, and there was always a drive to get the sale throw. They were also very helpful, and went over beyond, even as a buyer. So thank you. I would recommend them.
National Residential are a great…
National Residential are a great company, that comes with knowledge of the trials and tribulations of buying a home. Guiding throughout the whole process.
I couldn’t have gotten through this with out the lovely Rachel, so supportive, on hand with questions and answers and organising anything you need, I’d recommend buying a home with these guys! Thank you for everything kelly
A1 service!
Dear national residential team! Thank you so much for your support and handholding with the purchase of our property. Clare was fantastic and nothing was ever too much hard work. She was fast efficient and kept me upto date at each stage of the purchase. By far the most efficient agent I have used. Thank you to the whole team!
National Residential handled everything…
National Residential handled everything from start to finish to help me sell my tenanted house. Arranging viewings with the tenant, negotiating with the buyer and recommending a good solicitor and paying a large contribution towards the legal fees.
They made the whole process very straight forward and took all of the stress out of the process for me.
I would highly recommend their service to anyone looking to sell a property quickly and effortlessly.
House sale
Although the sale was a long drawn out process, nothing to do with National Residential, I found them very helpful throughout. Thank you National Residential.
Recomended
Our experience with National Residential was really good. The team are professional, helpful and we had good comunication with them.
Buying auction property with National…
Buying auction property with National Residential is a great and smooth experience from start to finish. I received prompt response to my enquiries. The whole team was very helpful. Big thanks to Suzanne for her help getting the transaction to a successful completion on 24 April 2024. The company is highly recommended. Will definitely buy through them again. Great to do business with you all. Alex
It was a very good experience dealing…
It was a very good experience dealing with this company. It was extremely helpful and accessible. Supportive through the transaction.
Excellent Service
Very happy with the service provided by the National Residential team. I received regular updates which helped me throughout the sales process. I highly recommend National Residential.
Great service
Great service! Super friendly and professional staff, would definitely use again.
The service was great and satisfying
The service was great and satisfying

Reply from National Residential
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







