Recently bought a tenanted property through National Residential. The viewing process was easy, communication by text was also easy. Tom helped negotiate on the property and have a deal agreed pre auc... See more
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Very challenging from day 1. 1. Win Auction with final bid price - they force you to offer higher amount or you lose 2. Frequently call & contact you until pay them deposit of £2500 or 1% o... See more
Company replied
David and his team are absolutely fantastic. I have purchased couple of properties from them now and love their hands on approach. I can go honestly say buyers and sellers both their interest wer... See more
Company replied
Really quick and efficient buying process. Tom and David were on hand to answer any questions we had, and were quick to chase up any answers with the seller/solicitor if they didn’t know it themselves... See more
Company replied
Company details
- Online auction services
- Commercial property estate agent
- Estate Agent
- Estate Agent Auctioneer
- Property Investment
- Property Surveyor
Information provided by various external sources
National Residential sell houses in 28 days for 100% of the market value.
Contact info
Hunters Walk, CH1 4EB, Chester, United Kingdom
- 01244 341066
- national-residential.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I will strongly recommend national…
I will strongly recommend national residential estate for quick easy and trusted business with very good customer service. This was the best experience of property purchase out of quit few purchases around UK.ANAYAT JAN from BOLTON

Reply from National Residential
Suzanne Carmichael of National…
Suzanne Carmichael of National Residential has been one of the best people I have ever dealt with in my 18 years in the property business.
She is so patient, knowledgeable, and persistent which is what you need to progress a sale the quickest possible way.
My deadline on the first sale has been met and gave me a good Christmas with my family.
Special mention too to Vicky Ballance who has been very responsive and efficient.
Thank you so much Suzanne, and the whole team of NR

Reply from National Residential
What turned out to be a challenging…
What turned out to be a challenging purchase, I found everyone I dealt with at National Residential to be professional and efficient.
Absolutely excellent company
Absolutely excellent company. I was taken care of by Sam, who was intelligent, articulate, very supportive and patient as I explained the complexities of my situation. He left me in no doubt that everything would be Ok. An extremely good experience, and I will definitely be selling my other 2 Buy to Lets with them early next year.
i had a very good experience dealing…
i had a very good experience dealing with Tom
looking forward for further deals
A difficult sale successfully completed.
I have just sold another ex-rental flat through National Residential. It was a difficult sale which took months involving a simultaneous lease extension. There were all sorts of problems and hiccups along the way and I don’t think I would have coped without the support of Suzanne Carmichael the Sales Progressor from National Residential. She was absolutely brilliant, sorting out difficulties with efficiency and good humour well beyond the call of duty. She really had a difficult job with this flat and I can’t think that many people would have managed to keep all the various people on board and moving in the same direction under the circumstances. I cannot praise her enough.
I have sold two other properties through
National Residential and would not hesitate to use them again.
Stress free sale…
National residential handled everything to do with the sale of the property. Unfortunately it all took rather longer than expected but this was outside our control. Once everything was in place the sale was completed and money transferred in a timely manner. At every stage there was good contact with National Residental. Using National Residental certainly reduced the work and stress involved in the sale.
Impressive management
All doubts was cleared as soon as they can.
Phone conversations were always polite and helpful.
When there was a problem ( tenant couldn't move out ).... The agency followed it and managed well.
Excellent service from start to finish
Suzanne 1 of the staff was they…
Suzanne 1 of the staff
At national residential
was they helpfull from the beginning to the end of the sale of the property

Reply from National Residential
Fantastic service
Fantastic service, will definitely buy my next investment property from national residential, they were always available for anything I asked for. Thank you Mario noviello

Reply from National Residential
Highly recommended
From the very start I felt this company went above and beyond to get me the best deal. They were helpful and kept me up to date at each stage of the process, so I knew exactly what was going on at all times.

Reply from National Residential
Good communication throughout
Good communication throughout, smooth process and swiftly completed

Reply from National Residential
Great experience purchasing 3bed investment property
Bought an investment 3bed property, already tenanted with lovely family.
Everything went well and easy.
I was given all the help needed to complete it in a short time.
I would highly recommend them and I will use their services again with purchasing my next property.

Reply from National Residential
Very efficient service and support
Very efficient service and support. Excellent communication from start to finish and a pleasure to deal with.

Reply from National Residential
This company is fraud
This company is fraud , they forced me to pay 1% deposit to accept the offer before any paper work, property found got Japanese Knot weed, when I book the survey from Japanese knot week experts they denied access to the property , they behave like cowboys specially a guy named Tom , I asked to refund my 1% deposit £4225 , they denied and fraudulently digested my £4225.
The National Reaidential estate agent company is the most sophisticated fraud company of 21st century , they run their online bidding and chase like anything 24x7 to emotionally blackmail and take your money fraudenlently and never returns if anything goes wrong with property .
They gave me lots of stress and made me depressed then I suffer a lot with stress.
The property they offered me and never get the purchase done was in Eastham (44 Skeffington road,London, E6 2NB).
Their response when I booked survey was this one I received on 24/01/2019 and then never refund my deposit.
“Hi Mr Abdul, please cancel your survey. You do not have any agreement or authorisation to access the property or its grounds for any survey. We are discussing this matter with the seller and our solicitors and we may contact you in due course. Many thanks, Rachael”
Hence , I request all the buyers and sellers to avoid gettting trapped in National residentials properties , please never ever deal with this company .
Thank you

Reply from National Residential
They lure you in with an inflated sale price
NR offered us a sale price higher than the agents we were with had offered and it sounded like a "can't lose" situation. Obviously, we went with them to find three weeks later that, having had no offers, they decided to do some homework and find out how much the property is actually worth (which we had thought, as "professionals" that they would have had done already!). Having wasted a few weeks since leaving our previous agents, we now find ourselves in the embarrassing position of having to go back to the original agents (who National Residential had the gall to say they would never recommend!) and have an on-line footprint of the property having been on the market for more than we shall have to put it on for now. They sound like a great idea but BEWARE.

Reply from National Residential
Give NR a try you won’t be disappointed
After trying with multiple estate agents we finally tried NR! They sold the property first time and were helpful and professional throughout the sale. They were on top of it at all times and left me feeling in good hands with less stress! Would definitely recommend them to anyone wanting a straight forward sale of their property
Shelley Yoxall - Kent
The staff are very efficient and…
The staff are very efficient and communicated well throughout the whole process so it wasnt stressful for me as a first time buyer. Special thanks to Rachel and Harpreet for their hard work.
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