5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more
Company replied
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5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more
Company replied
I have used National Boiler Parts several times this year, parts always arrive very quick and have so far always worked fine. Good stock of reconditioned parts, and if they are out of stock will refur... See more
Really awful service, avoid this company at all costs wish i’d checked these reviews before ordering so disappointed.
Company replied
Utter shambles. I have tried to get in touch via email phone facebook and whatsapp and only got an answer after countless attempts. They have still not dispatched my purchase after a month and I h... See more
National Boiler Spares are a boiler spare parts specialist company and our aim as a business is to bring quality boiler spare parts and other heating industry items from leading manufacturers to trade buyers at best prices. We sell to public/end user at...
Tyne View Terrace, NE28 6SG, Tyne and Wear, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Clearly second hand part , filthy! Won’t respond to emails going through PayPal to try to get my money back
Never again
Utter shambles. I have tried to get in touch via email phone facebook and whatsapp and only got an answer after countless attempts.
They have still not dispatched my purchase after a month and I have now received a parital refudn from paypal (no explanation as to why it's partial or what is happenign with my purchase. Disgraceful and useless
Fast efficient service at always and at a great price
Order fan for Keston was delivered next day and worked ok
I ordered a boiler fan from their website. I waited a week and I had heard nothing and no fan arrived. I tried the website and that was not working and I phoned them and it took ages to get through. My order had been 'lost' but they sorted it out and one arrived two days later. I am now waiting for the plumber to fit it to make sure that it works
This company in selling boiler parts is second to none. The parts are genuine, new and very well packaged. The prices are unbelievably low and the goods arrived very quickly each time.
A very difficult boiler problem was solved by using the parts from this company.
Buying the same type of parts from elsewhere would have cost me a fortune.
So this company will definitely be my go to place in future for boiler parts.
A very happy customer
Yunus Raj
Slight delay with delivery due to web site problem. Other than that happy with service. Spare part yet to be fitted as it was purchased on advice of engineer who reported existing fan will pack up sometime soon.
Good Website and easy to navigate.
Lots of stock and very good delivery service.
Will definitely be using this company again.
Very good service and part looks brand new, even though it was a refurbished part.
Everything good and very fast delivery.
Thank you.
Excellent prices on boiler parts, the fan worked perfectly fine once fitted inside the boiler. Very happy with the purchase and service from yourself. I will be buying again in the future. Thanks
Ordered via Ebay, service was spot on, item was well packaged and delivered quickly. The fan was easy to install and I am delighted with it so far.
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