What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automate... See more
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Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, United Kingdom
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Reply from National Plastics
Delivered to billing address not shipping address. Now I have to try to get 5 metre lengths of flexible plastic to the shipping address several miles away. Even though I contacted firm and gave correct shipping address before delivery. I just as well had talked to a wall.

Reply from National Plastics
Great products, competitive price and fast delivery from the Taunton depot

Reply from National Plastics
Ordered fascia and guttering to replace what's currently on our garage. Delivery came from the Weston-super-Mare store and arrived ahead of estimated delivery date. Friendly driver. Have used National Plastics before both online and popping into the store and always found them very helpful.
Tried to select Weston-super-Mare as a specific store but there are only 4 stores listed to pick from.

Reply from National Plastics
Everything straight forward.
Delivery man was very helpful and I definitely order from them again

Reply from National Plastics
We only ordered samples which arrived quickly unfortunately the two that we liked were out of stock when I enquired about delivery I was given timelines for both which was great
We are definitely going to be ordering from National Plastics good quality samples too look really nice and solid (10mm)

Reply from National Plastics
Delivery was great today, nice guy who took the care delivery the parts into our home.

Reply from National Plastics
Great Very helpful I ordered something that didn't go with my panel they advised me and we changed it.

Reply from National Plastics
I visited the Bellshill branch several times over the past few weeks. And each time I have found the staff extremely helpful and I purchased exactly what I required at a great price to complete my project. I would highly recommend the Bellshill branch.

Reply from National Plastics
Great service at bellshill branch able to help me get exactly what I needed as I wasn’t sure

Reply from National Plastics
Easy to browse website , honing in on the trims I wanted to complete the bathroom job, selected and arranged for delivery to meet availability over the bank holiday weekend and there they were delivered by a friendly operative to the door

Reply from National Plastics
Good service from Quay in Smethwick delivering my online order

Reply from National Plastics
We had good advice in Merthyr store & ended up ordering online. Very good communication, delivered very quickly & pleased to see the feller who gave the initial advice delivered the order! So great service both in store & online

Reply from National Plastics
What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automated answering system). Order placed mid afternoon and arrived first thing next day. The shower panels are fabulous.
Won't be going anywhere else for the next bathroom.

Reply from National Plastics

Reply from National Plastics
I'm very positive with customer service, the skirting board were good. There was information about 3-5 working days for placing order not for delivery. I didn't readed it, so on 4th day I called the customer service, and they delivered the order next day. Thank you again.

Reply from National Plastics
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