Because the windscreen had lane assist, the car had to go into the workshop for fitting so that it could be recalibrated afterwards. I was told the workshop was a half hour drive away and they would need the car for up to 4 hours - not nearly as convenient as them coming to you for a standard windscreen so I was prepared to be quite dissatisfied. Luckily it was a warm, sunny day & it was an easy drive to the Brighton workshop. I was greeted cheerily and no mention of the fact I was 10 mins late. I was given directions to coffee shops and the town, had a delicious cappuccino & croissant and a walk by the sea and about 2 hours later had a call to say the car was ready. There were no insurance or paperwork hitches, all very smooth and far quicker than expected. All in all, a good experience.

I claimed for a windscreen replacement through my insurance, and the process was simple and straightforward. Communication from National Windscreens was clear throughout, making everything easy to follow. The replacement was completed within two hours, and the job was carried out without any issues. Overall, I had a very positive experience.

So i even don't where to start
My booking was cancelled and mowed twice
New windscreen have 2 cracks from inside
My panels wasn't fitted back normally
My car was smered with black silicone glue
Inside is silicone cracks with looks terrible so how you think are you earned even 1 start i would put minus 5 if that would be possible i don't have any clue why my insurance company chooses worse windscreen company in world.

The appointment was easy to book online but the staff of the centre even contacted me to see if I would like an earlier one.

The glass change was done quickly and efficiently and they even refitted my dashcam that I had forgotten to remove.

A very good experience

Great communication before the visit, felt like they wanted to really assist to get the repair completed quickly recognizing that the car was not secure, they visited the morning after so were very quick, and the service was very efficient and helpful on the day.

They were efficient & friendly & kept us updated

Well organised, efficient service and great job replacing my windscreen

Very quick efficient and helpful. Did a fantastic job clean, professional and friendly even took our bag of broken glass away which was above and beyond. Thank you for a brilliant service from start to finish.

Helpful staff, efficient and timely replacement windscreen.

Had the first appointment cancelled due to sickness issues, these things happen! But second appointment went all to plan, nice tidy job

A great team , great communication and expertly actioned! making it all very easy .

Great service would highly recommend

Very good service and workmanship

Very proactive in sourcing and fitting broken side glass. The Brighton team were excellent.

The professionalism the efficiency

Really helpful and carefree process

Very easy booking process.
Brighton staff friendly and helpful.
Quick service. Very happy with service i received

excellent service, the replacement is faster than I expect. Highly recommend.

The Staff at Brighton were so accommodating.
My appointment was supposed to be the following day but I turned up the day before to see if I could bring my car in earlier as my wife had a hospital appointment. They told me to leave the car with them. They phoned me 2 hrs later to say that I could collect my car in half an hour as they had fitted the new screen already. Can’t recommend them enough, thanks guys!