Clear instructions and texts to remind me. The windscreen was replaced in 3 hrs (including recalibration of the sensors and connecting the windscreen heater). Faster than the 4hrs i was told. Job well done.

Simple and easy process.

Provided good quality part and the fitter (Dan - Kent) was professional and efficient.

Great all round.

Recently had a windscreen replacement and whilst the staff were kind and helpful, I wouldn't say the finish on the replacement was very good.

When inspecting the rubber seal / moulding / trim that sits in the channel between the windscreen and frame, the curved corner on the drivers side (on the top of the windscreen) does not sit correctly, and rubber seal is wavy across the roof line, not straight as it was before.

This seal is supposedly (according to the staff) decorative and shouldn't affect water tightness (not yet tested), nonetheless I would have appreciated the fitter spending a bit more time to ensure this seal was evenly fitted especially being a visible decorative seal / rubber trim.

Not entirely sure I would use National Windscreens again.

Good service

Supersonic

I was received promptly by a cheerful young man and advised regarding time and how completion would be advised.
On receipt of advice, I returned to the site and again experienced prompt and friendly welcoming attention. My booking was made by my insurer.

I honestly cannot thank Daniel and Gareth at the National Windscreens Canterbury branch enough.

After driving down from the North West on Thursday to catch the Le Shuttle to France on Friday morning, we discovered our windscreen had been badly smashed overnight. The call centre initially told us there was no availability until the following Wednesday, which immediately caused panic about missing our holiday and how we would even get home.

Thankfully, we were then contacted by the Canterbury branch, who told us they could start early the next morning and help us out. They later called back and managed to fit us in at 2pm the same day instead. I can’t tell you the relief after that phone call! And we were back on the road by 3pm.

From start to finish, Daniel and Gareth were kind, compassionate, and genuinely determined to help. They turned a very stressful situation into something completely manageable, and we are incredibly grateful for their effort and professionalism. Not all hero’s wear capes!!

An absolute credit to the company.

Would I recommend them? Without hesitation.

Screen replaced on time.
Would have been useful to know in advance there was a quiet area with WiFi where I could have done some work. Maybe put that on your booking confirmation e mails and text what facilities are available

Terrible service! Have now noticed that the spoiler they had to refit after wrenching off car, is off to one side and is hitting and chipping paint off side wing of my car!

Great customer service quick and clean job.

Service was 5 star

Good job, quick turn around and a comfortable waiting area with wi-fi

Engineer telephoned to give exact time of arrival and then again to discuss whether I wanted to keep the old mirror .
Very helpful

Stone chip repair with minimal damage.
All day appointment lost tracking approximately 1 and a half hours before appointment.
Got a telephone call ten minutes before to say they were local.
Friendly staff repair took about ten minutes max.
Good job

Pretty damn good
From booking to having the screen fitted - plain sailing
Dropped off - had a coffee and breakfast and I got the call it was done !

The service was very good. The team were friendly and welcoming.

Very good service. Man who fitted the windscreen was lovely and helpful.
Great experience from start to finish - thank you

Friendly staff and great service

Very slick service. Windscreen replaced well and well within specified time given. Courteous staff. Would use again.

Great service, polite staff and quick