Well advised . All the hassle done by the company . Absolutely nothing for me to do but turn up and pay my bill ( insurance ) Very quick and efficient. Good clean job . Couldn't even tell that any w... See more
Company replied
Location
Switch location394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... See more
Company replied
Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... See more
Company replied
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
Company replied
Company details
About National Windscreens - Huddersfield
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, United Kingdom
- 01484-290-098
4.6
Excellent
599 reviews
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Efficient and polite.
30 August 2025
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Replacement windscreen for my Golf
Waiting time was only a few days. Service was very good and product working well.
20 August 2025
Reply from National Windscreens - Huddersfield
We appreciate you sharing your positive experience! We're happy to hear that you received prompt service and that the product is working well for you.
Excellent service all round !! …
Welcomed in a friendly manner told how long it would take ( was spot
on) messaged when it was ready on pick up was advised what care you take for a few days excellent service !!!!!
27 August 2025
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're glad you were welcomed in a friendly manner and that the timeframe was accurate. It's great to know you were informed about aftercare and that you consider our service excellent.
Job was done quickly and…
Job was done quickly and professionally. Very happy with the result
21 November 2024
Reply from National Windscreens - Huddersfield
We're happy to hear that the job was completed quickly and professionally, and that you're very happy with the result. Thank you for your positive feedback!
Prompt efficient service
21 August 2025
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Huddersfield
We appreciate you taking the time to share your experience. We are so happy to hear that you were pleased with our service and had no issues.
Friendly team and prompt service.
18 August 2025
Reply from National Windscreens - Huddersfield
We appreciate your feedback. We are so glad you were pleased with our friendly team and prompt service.
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Dropped off car thoroug the insurance…
Dropped off car thoroug the insurance to replace the windscreen was done unprofessional person,all dirty cloth around scratch on the dashboard,
Had cracked again after few days soo I have to replace again privately!!!
16 August 2025
Reply from National Windscreens - Huddersfield
We appreciate you bringing this to our attention. We're sorry your windscreen replacement wasn't satisfactory and caused damage. We'll investigate to ensure our service meets expectations.
Fitter left way too much glass all over…
Fitter left way too much glass all over the car
12 August 2025
Reply from National Windscreens - Huddersfield
Hi, Thank you for taking the time to review your recent experience. Please accept our sincere apologies that the service you received was below the level we expect to provide to our customers. If you want to provide our Customer Relations Team with your details including your name and vehicle registration number they will be more than happy to discuss this further on the below email address: - customerrelations@nationalwindscreens.co.uk Thank you again for bringing this to our attention. Kind regards, National Windscreens
The only reason why I put 1 star down…
The only reason why I put 1 star down was on that day it was raining and the person who replaced my screen left all my doors and windows open, because of that all of my car interior was wet and there were puddles on the mats in result to this I had to get a full valet done on the car
4 August 2025
Reply from National Windscreens - Huddersfield
Hi, Thank you for taking the time to review your recent experience. Please accept our sincere apologies that the service you received was below the level we expect to provide to our customers. If you want to provide our Customer Relations Team with your details including your name and vehicle registration number they will be more than happy to discuss this further on the below email address: - customerrelations@nationalwindscreens.co.uk Thank you again for bringing this to our attention. Kind regards, National Windscreens
Excellent service!
4 August 2025
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Reply from National Windscreens - Huddersfield
We appreciate you taking the time to share your experience, and we are so glad you found our service honest and prompt!
Very Satisfied Customer Everything about the experience was…
Everything about the experience was First Class. I. had to alter my booking but it wasn't a problem and the service at the Reception was friendly, efficient and very well communicated. I would recommend to anyone.
17 July 2025
Reply from National Windscreens - Huddersfield
We're happy to hear that you had a first-class experience. We appreciate your positive feedback regarding our friendly and efficient reception service and how easily we accommodated your booking alteration. Thank you for your recommendation!
5 days for a repair for a taxi lost…
5 days for a repair for a taxi lost five days of work.
It took 1 day to check stock ?!?!???
16 July 2025
Reply from National Windscreens - Huddersfield
We regret the delay and impact on your work. We are looking into the stock check process to improve our service. Thank you for your feedback.
Reply from National Windscreens - Huddersfield
We're happy to hear that our team provided quick and efficient service, and that you had a problem-free experience. Thank you for your positive feedback!
A national success.
A great job. Turned up on time, lept me informed by phone of his arrival. Just got on with job and notified me when it was completed. A very clean and tidy job
6 July 2025
Reply from National Windscreens - Huddersfield
We're happy to hear that you had such a positive experience! We appreciate your comments regarding our punctuality, communication, and the cleanliness of our work. Thank you for your feedback.
Professional and courteous
Professional and courteous
You appear to have a great team there
10 July 2025
Reply from National Windscreens - Huddersfield
We appreciate you taking the time to share your kind words. We are happy to hear that you had a positive experience with our team.
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear that our staff were pleasant and helpful and that the job was completed promptly, and that you were satisfied.
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