Nationwide Reviews 

They are on the High Street and accessible - always helpful in branch - can't fault them.

How quick I got served,the help and friendly nes with a big smile I thought was top class .

Staff are helpful always there to be of assistance glad to be with Nationwide

The availability of rapid, face-to-face assistance is a great ‘plus’.

Always polite friendly and helpful staff

Transaction done smoothly

Patient and very helpful. Explained all options. Very good experience.

All very easy and very helpful and professional

I would like my bank account to be reopened because I haven’t done anything wrong. :(

I have banked solely with Nationwide for more years than I can remember and have no intention to change . Approaching my state pension age and absolutely confident in their unshowy and reliable service.

In and out with no hassle whatsoever .My daughter is with Santander and her experience with them this year is shocking and it makes me very grateful that I am a Nationwide customer.

I am genuinely, very satisfied with the services at NATIONWIDE.
I switched my account about 3 years ago, previously I banked for almost 16 years with the bank associated with a green logo ..... unfortunately, poor customer service whenever I banked in-person. Shockingly long ques on any day of the week was the last straw that broke the horse's back.

I know that you have to have strong security in place but I think it's a bit over the top especially with the id had given was refused and had to return with passport.
Also when I closed my account I was charged £150 which I thought was quite steep

The customer service at Nationwide is excellent. Although I was expecting to wait, an employee emerged from the back to handle my inquiry immediately. He greeted me warmly, answered my question correctly, and sent me off with a kind departure. I am so pleased switch from one of the main street banks. I highly recommend Nationwide.

Excellent service, staff are always pleasant and friendly 👍

Went to Wokingham branch and wished I hadent. Was only requiring info on which would be the best account for me. Was handed a leaflet and told she wasn't allowed to tell me how much interest I would get. Was given no information , no advise , made to feel like an inconvenience and both advisors made no effort to help. Definitely wont be giving my money to them.

Great explanation and overall experience

Lauren was extremely helpful and carried out my request in a very friendly and efficient manner.

Yet again cannot get in to the app.

Eight attempts but still cannot get in....

Usual message "we some to be experiencing a technical problem".

How can Nationwide offer such poor service? What a joke.

Brilliant bank. I wouldn't go with anyone else. They are helpful, have loads of branches and go above and beyond for their customers.