Nationwide Reviews 

Staff are always helpful kind and alway smiley.they are alway there when ever I go in with is not often .because all the information thay give me iam happy.

Very helpful Very professional made us feel at ease would definitely recommend Nationwide

Excellent service provided by the Nationwide in Bridgnorth, Danielle especially is a credit to the bank. She helped us complete a complex series of transactions and provided a first class professional service. The other staff there were also friendly, polite and professional.

I do most of my banking with Nationwide now. I always get personal and friendly service and the staff have a positive can do attitude towards any queries I may have. I so hope they continue to have a High Street presence

My credit card (another company) was cancelled due to fraud and I needed to set the new card up as a regular payee so I could transfer money direct to pay my bill. I had done this with my old card with no problem. Contacted the Nationwide online chat as I couldn't remember how I did it last time. I was told that it wasn't possible and I would have to contact the credit card company. When I said I was sure it WAS possible as I had done it before I was transferred to someone else who spent ages "reviewing the conversation" then also said it was impossible. I gave up.

I mentioned the incident to my mum (who is in her 80's). She told me how to sort the problem. It took less than a minute. Worrying that the call centre staff know less than the general public! Complete waste of my time and a waste of money paying staff who don't know what they are doing.

Prompt and courteous service

Helpful staff and quick service.
Smooth transactions

Customer service is great and very understandable and friendly

I felt comfortable with the whole experience.
I'm happy to be with Nationwide

5 star. Very satisfied.

Staff was not helpful!

Having been with other banks in the past, I switched to Nationwide around 20 years ago.
I've always been very happy with the services they have provided, whether it be Mortgage, Current Account, ISA and various savings accounts.
Staff are always pleasant, professional, friendly and efficient.

Would give the cashier 10/10. Xx

Your system can’t differentiate actual fraud and money laundering from genuine legal necessities.
Instead of probing into my affairs you should look more into your CEO’s and Chairmen’s.
I suppose it’s different for people with a few quid in their respective accounts, eh…

Always able to be seen quickly not like Santandar

The staff in ashton didn't seem happy no smiles had to use ashton to do my stuff usually go to leige there more polite

Excellent help and advice from a real
human being in a real high-street branch.