Nationwide Monument Reviews 185

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

This company is disgusting a whole family are very upset they have waited 2 years And when paid full up Was told they have forgotten to do the job they have BEEN paid for Why are these allowed... See more

Rated 1 out of 5 stars

My husband passed away August of 2019 I ordered a custom headstone with half down on December 19th with a promise to have it by Father's Day due to covid I understand that it was gonna be pushed out s... See more

Rated 1 out of 5 stars

I placed my order for my wife's flatstone on 9/17/2020. I expected it around Nov 15th. Didn't come. Sent a email got a response on Nov 18. The CoVid statement about their business be caught up with su... See more

Rated 3 out of 5 stars

Good morning I would like to say that I got in touch with Nationalwide Monument to do a headstone for my father and then my mom named was added because she just passed last year 2019. I finally paid... See more

Company details

  1. Home & Garden

Information provided by various external sources

With over 30 years of experience in the design and manufacturing of headstones, Nationwide Monument/QualityHeadstones.com was founded as a means to create a better, faster, and more efficient way for the monument, headstone, and grave marker industry to provide a most valuable service to families in their most needful times. Nationwide Monument/QualityHeadstones.com provides you the opportunity to build your perfect headstone in your own home, or work with one of our non commissioned office personnel. This service provides families the opportunity to take the time they need to create the perfect memorial for the ones that they love. Additionally, Nationwide Monument/QualityHeadstones.com will custom build a monument to your exacting needs virtually while in your own home. Our artists and designers can share their monitor screens remotely with you so that you can watch as they build the perfect monument.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

185 reviews

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Rated 5 out of 5 stars

Made a difficult time fun, at a profession level

I was more than impressed with the professionalism, and courtesy of the staff! Creating a monument [grave stone] at such a difficult time in my life was made fun! The care and craftsmanship was above and beyond my expectations. The kindness extended and the offer to make as many changes until it was exactly what I wanted was so appreciated! Thank you again from the bottom of my heart, for the perfect reflection of both my husband and I.

L K Maine

11 March 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

It was was afforable I was able to to do custom work with your staff it was done just as promised.

11 March 2016
Unprompted review
Rated 5 out of 5 stars

100% customer satisfaction

I had searched for headstone's on the internet and I felt Nationwide Monument had a great selection of designs. It was easy to design it myself and they deliver anywhere in the United States. Because I live in another state then where the grave is, I was happy to know I could order it online and have it shipped to the cemetery. I was really satisfied with my purchase.

11 March 2016
Unprompted review
Rated 5 out of 5 stars

marker

Excellent product excellent workmanship quality is great

11 March 2016
Unprompted review
Rated 5 out of 5 stars

Trustworthy company, excellent products and service.

I was looking for a small stone to mark the grave of a relative who had died and was cremated over sixty years ago. Nationwide Monument provided a substantial, attractive cemetery stone at an affordable price. I am very pleased with their product and service.

11 March 2016
Unprompted review
Rated 5 out of 5 stars

AWESOME

I GOT THIS FOR MY MOM FOR HER MOM`S GRAVE AND GAVE IT TO HER AT CHRISTMAS, AND EVERYONE CRIED. ABSOLUTELY LOVE IT.

11 March 2016
Unprompted review
Rated 5 out of 5 stars

Beautiful, Amazing Workmanship, Ordered online

When my brother passed away, it was sad and hard enough on me, just having to watch the light of his life, his 4-year-old son, lose his father. I was elated to find Nationwide Monument and their beautiful choices for an amazing epitaph. What I ordered is perfect. I am extremely pleased with their prices, service and tender care. They handled it like family. Thank you Nationwide Monument.

11 March 2016
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and beautiful product!

My Grandmother's stone turned out beautiful. Art from the design department and Megan from customer service were so helpful and caring. We are beyond pleased with the quality and design of our stone. Thank you so much!

11 March 2016
Unprompted review
Rated 5 out of 5 stars

Fathers headstone

Your staff communicated with us and was very compassionate. Dads headstone arrived in a timely manner just as you assured us it would. The headstone was more beautiful then the picture showed. Thank you so much for helping us throgh this.

11 March 2016
Unprompted review
Rated 4 out of 5 stars

Nice Work!

The online ordering process was pretty easy to follow and maneuver. The quality of work was excellent and the staff was very professional. There were a few communication issues that were easily and promptly resolved. Overall a satisfying experience.

11 March 2016
Unprompted review
Rated 5 out of 5 stars

The people at Nationwide Monument :-)

The people at Nationwide Monument were willing to assist me through all the aspects of finding the right gravestone, whether it was the material to use for the gravestone, how it would be designed with the writing or what choice of picture to put on the gravestone. I'm so glad I chose Nationwide Monument before going anywhere else because I had so many reservations about starting my search, not knowing how to go through with it, especially when living so far away. They made it so easy to deal with this situation as they were very caring and helped me so much on the telephone the few times I needed their help. They have a tool online that took me through the various steps of picking out all of the essentials for the stone. If I had wanted, I would have been able to start all over and try again as it was so simple to use. I give them five stars for their caring attitude and politeness and for the way the finished stone finally turned out. Thank you very much, Nationwide, for being there for us. :-)

11 March 2016
Unprompted review
Rated 5 out of 5 stars

Beautiful memorial for our son.

We ordered our headstone after multiple emails where we asked for changes and/or additions to make a memorial truly personal and special to honor our son. We were always treated with patience and compassion. We have received so many kind words and compliments on Shane's headstone and it brings us much comfort.

11 March 2016
Unprompted review
Rated 5 out of 5 stars

Good product ,good service

Ordered a stone for my mother, it was simple and easy to do. I loved that u could see what it would like before u ordered and after u ordered it they sent u a picture email of the finish product so u could see it and fix anything before shipping. today it lays in the cementary and looks so beautiful .I can't complain about one thing I would definitely use them again if needs be in the future

11 March 2016
Unprompted review
Rated 1 out of 5 stars

excellent

I was treated very well I they are very personal and very honest I would highly recommend them

11 March 2016
Unprompted review
Nationwide Monument logo

Reply from Nationwide Monument

Hi Linda,

I hope you are doing well. Thank you for your kind words. Is there anything we can do to improve on your 1 star rating? I didn't know if that was a mistake or if it is accurate and there are things that we need to improve on?

Rated 5 out of 5 stars

Awesome customer service and great dedication

From the beginning of placing the order this company was very helpful. Reviewed my order several times with spelling and accurate dates before making the stone. Highly recommend them to anyone and already have. Reasonable prices.

11 March 2016
Unprompted review

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