Natural Clinic Istanbul 

My experience at Natural Clinic was better than expected. All the dentist and staff were exceptional. The service was amazing from start to finish. I would especially like to thank Mehmet Bey and Nidal Bey for their exceptional customer service. I would recommend Natural Clinic for anyone wanting any type of dental treatment..

They are very professional and well organised. Operation went smoothly and everyone is very kind. Would definitely recommend for hair transplant as they provide solutions for each case separately. We were 2 persons and they handled each case separately according to the needs.

Updated Review: 11th August 2025

I received Whats App messages from the company who acknowledged and apologised stating that the higher price was provided by a "newly onboarded" colleague and there was a miscalculation.

After this apology, they reported this review as "fake" and it got taken down, after providing screenshots to TrustPilot, it got reinstated, I contacted them on Whats App, and they attempted to guilt trip me with it could cost multiple people they jobs, and I am harming individuals.

I then got told by them to remove the review or update it to 5 stars to reflect the apology.

I have updated it to 2 stars.

Updated Review following response: 28th July 2025 -

The response comment is incorrect, and has nothing to do with a 2 person price or anything. I reached out to the contact as requested, and tbf they have apologised for the pricing conflict and explained the higher price colleague miscalculated and provided an incorrect price and going forward steps would be in place to prevent this.

I accepted the apology but did note, the admission only came after leaving this review.

Original Review Date: 25th July 2025 -

Be careful with the pricing from this company.

I asked for a consultation and a quote. On 17th May, I was sent a PDF with a quote of €4400.

On 10th June, I was informed there was an offer, I asked what the offer was and was told it's €4000, and the offer is part of the "summer campaign".

On 18th June, another person from the same company contacted me, so I went through the same process, only this time I was quoted €6500, and this was part of the "summer campaign"

I queried both quotes and all I got back was blagging attempts.

Nobody could explain the huge difference for the same campaign in the same week.

I would avoid.

Ahmed very good person treat me well like family always answer all my questions patiently

Avoid Natural Clinic at all costs. This place is an absolute disaster and should not be allowed to operate. From the moment I arrived in Istanbul, nothing went as promised. The clinic looks flashy online, but don’t be fooled—behind the polished Instagram facade is chaos, unprofessionalism, and a shocking disregard for patient safety.

First, the so-called “consultation” was a joke. I was rushed in and out like cattle, barely spoken to, and pressured into signing paperwork without clear explanations. It felt more like a sales pitch than medical care.

The dentists? I wouldn’t trust them to fix a bicycle, let alone touch my teeth again. The work was rushed, sloppy, and done with zero care or precision. I left in excruciating pain, with botched crowns that didn’t fit and nerve damage that still affects me to this day. I had to spend thousands back home fixing the damage they caused.

Worse still, the clinic was filthy. I saw reused gloves, unsterile tools, and staff moving between patients without washing their hands. There were people bleeding in the waiting area, and the “nurses” seemed more like untrained assistants. It honestly felt like something out of a horror film.

They ignore you completely once you’ve paid. Aftercare? Non-existent. I messaged multiple times in pain, begging for help, and got nothing but generic responses or outright silence. They do not care. You are just a number to them—a walking wallet.

Do not make the same mistake I did. Do not let the fake reviews or social media influencers fool you. This place is dangerous, unethical, and utterly incompetent. Go anywhere else—just don’t go here.

If you value your health, avoid Natural Clinic like the plague.

I was given a quote and guaranteed a treatment. They flew me out there on false pretenses. I had given them all my medical history. They did not ask for medical records. If you have an pre-existing condition be warned that they'll force tests on you at €600 a pop. They also ignored their quote and forced their opinion on me. What yhey agreed to they refused to do. So i had booked for 6 nights but really only need 1. No compensation. They overcharged me in my bill. They were publically abusive, dismissive, argumentative and this went on for 6 - 8 hours each day. It was like being in a prison interrogation room. I have never experienced such long term abuse because they refused to do what was agreed.

Lies Lies Lies

Lies Lies Lies. Natural clinic lied to me about their technology and procedure to convince me their clinic was the right clinic for me.

They told me they offer digital smile design - they don’t. All they had to offer was a photoshop image that anybody with the most basic understanding of a computer could do.

They told me their laboratory is in the same
building as the clinic - it isn’t. The laboratory is a 10 minute walk down the road and when I went there it stunk of cigarette smoke and the staff had their feet up on the table ( very unhygienic)

While I was in their clinic - 1 Spanish patient called the police because she felt she had been defrauded. 1 - German client left the clinic and went to another clinic for a second opinion because he felt he was being bullied and defrauded - 1 American patient was sat in reception almost in tears at the treatment him and his wife had received,

I was left sitting in reception for 3 full days without having a single part of the treatment done. I didn’t get a consultation, I didn’t see a tooth shade chart and I didn’t get to meet the dentist that would be doing my dental crowns.

After 3 days I decided enough was enough. I had been lied to from the start, treated like dirt, the laboratory was filthy and stank of smoke and every patient I spoke to during my stay was disappointed and felt they had been conned.

TRUST ME - THIS COMPANY CANNOT BE TRUSTED. Certainly not the type of people or company you would want working in your mouth. From what I saw I doubt very much they are even dentists. It wouldn’t surprise me if their certificates and credentials are fake.

Eventually, after 4 days of arguing with management to get my money back because they had not lifted a finger and had not touched my teeth they finally agreed. (Supposedly)

They provided me with a “ refund receipt “ and sent me home.

It has now been more than a month and I still do not have my money back ( they told me 3-5 days . What they have me was a fake document to appease me and think I was safe to go home.

I have contacted a lawyer in the UK and Turkey and they are looking into how we can get justice. Not just for me and the £4200 they stole off of me but also for the hundreds of other honest, well intended patients that are simply looking to get their treatments done without being lied to, without being tricked and without being treated like dirt.

Please if you are considering Natural clinic or if you have had treatment done at natural clinic and are disappointed, get in touch. They cannot be allowed to get away with this behaviour and anybody thinking about going to this clinic needs to know - YOU ARE BEING LIED TO.

Do not believe the videos they show you of celebrities at their clinic. These are paid for promotions. Notice how you don’t see the celebrities actually getting any treatment done? Do you honestly think the likes of Michelle morrone or Cristian Ronaldo’s sister would go to a clinic in turkey for treatment when they can afford the best in the world??? Don’t fall for their tricks like I stupidly did.

I have the posted on google reviews falsified documentation they provided as a supposed refund receipt so you can all see for yourself the depths this clinic is prepared to go to to carry out their dodgy business . A company headed letter signed and stamped BUT - it doesn’t mean a thing.

They are very good liars . Very well rehearsed. They know full well a Turkish lawyer will charge you £3000-£4000 to fight your case and get your money back and when your treatment was for the same amount of money, natural clinic bets on the fact that you won’t spend more money to get your money back and hope that you’ll just leave it.

Unfortunately for them I AM NOT THAT GUY. I will have my day in court with you. Your dodgy dealings are coming to an end. Watch me go,

* Do not believe any post they make in response to this review. They have already had some of my posts removed. They are liars and confidence trickster and know exactly how to work the system

I will keep posting until I get every penny of my money back. Not half, not some . ALL OF IT

EDIT 22 July.

As I said above, DO NOT BELIEVE any response they make to this review. They have responded to my review just like they reply to all of the reviews in the hope they will convince people that the person writing the review is just a problem client. COME ON. They have lots of negative reviews and everybody is all saying the same thing.

They are a con company, they are dangerous and they do not care about you they just want your money and will leave you in pain and with problems

STEER CLEAR of these con men. Put your health first!!!

Hello , I’m sharing my experience at Natural clinic , I’m really happy about it, i recommend the services, thank you Natural clinic

The medical team was fast, efficient and skilled when performing the hair transplant procedure. They took good care to make sure all graphs were transferred properly.

My only constructive comment would be for the medical team to check in on their patients more often and be more sensitive to a patients discomforts. I suspect however it could just be a language barrier. Regardless, they did a very good job and I look forward to the long term results.

Also a big thanks to Ismail Mustafa from the coordination team who guided me through the process, pre-evaluation and transaction. He was highly responsive a d always answered my questions.

The post-procedure coordination team was also very helpful in informing me on Post-procedure guidelines.

Fist I would like give a special shout out for my organizer Jo kerim!! 100/10 wonderful customer service every time l ask him something he explains until I understood.
When I got to Istanbul he gritted me at the clinic woke me through with everything l needed to do,and also when I needed talk to him he is one call or text away so I appreciate him so much!!! Thank Jo keep it up I will recommend you bro!!!👌👍
All clinic staff are very nice and friendly all the Doctors from exam to final work on my teeth are professional I appreciate it you prof clinic thank you so much!!! I will recommend Prof clinic good job 👏 keep it up!!

What an excellent experience from the start I spoke to a guy called Ammar he was very informative & professional.
The next thing i knew i was on a flight to Turkey at their expense.
When i arrived everything was laid out before me all my options were explained thoroughly & so we begain.
I would like to summarise this by saying all the doctors & staff have been great right through to the end.
I WOULD HIGHLY RECOMMEND NATURAL CLINIC TO EVERYONE.

I'm extremely satisfied with my dental treatment and the entire team at Narural clinic . The service, care and professionalism were excellent. I came here based on recommendations from others who were also very happy. And now I understand why!
I will definitely recommend you to everyone special thanks to Hely and Imen and the whole team 💙

PLEASE DO NOT COME HERE!!!!! We fail to realise how vulnerable we are during surgery. do not trust these people with our bodies, this place is nothing but a scam and shit hole. They lied to me about every single thing.
They lied to me about the surgeons doing my surgery; til this day, I am unaware of who did my surgeries. They lied to me about the hotel I was staying at. They lied about "looking after me" and "everyone speaking English". I was alone after surgery from 11 pm til 8 am the next morning, screaming and crying all night in pain, not a single night nurse, which is so concerning. i didn't even have consults before my surgery; it was conducted in the surgery room with a 12-year-old little girl translating for me. The surgeons and surgical team were arguing and fighting each other whilst I was being wheeled into the room. All the nurses and doctors inside the surgery room were on their phones watching and making videos, whilst I was undressed, unaware of anything happening, as no one inside that room spoke English. i received little to no aftercare information and never saw or spoke to the surgeons again. when it was time for me to remove my bandages, the nurses did not speak a word of english and couldnt explain what they were doing or what i should do moving forward. they promised me the best care, best surgeons and best hotels and LIED about every single thing. as soon as they get your money, youre nothing to them. the "assiants" you speak to via whatsapp feed you everything you want to hear and its all BS. PLEASE DO NOT TRUST THESE PEOPLE AND STAY FAR AWAY FROM THIS PLACE. DO NOT RISK YOUR LIFE AND BODY FOR A CHEAP PRICE. ALSO MY BOOBS ARE BOTCHED ASF.

Great treatment (Dental) Great service, very professional in all areas from planning, treatment, overall service was excellent. Thank you
Martin Taylor

Good service I’m going back to Holland with a beautiful smile

I Have a teeth whitening today at the natural clinic for my first time to get a good service since

Everyone was so helpful and very professional,start with the hotel staff were great and the room was spotless and the Turkish food was lovely. And the taxi service was amazing on time every time. They hole journey started with Ivan my advisor he brought me through this journey step by step went out of his way to help,then all the medical staff were so helpful and explained everything perfectly,and i got my operation done with ease ,looking forward to coming back to get my permanent teeth 3 to 4 months.

Very clean clinic! Attentive and warm staff! Highly recommended!

I had an amazing experience at Natural Clinic! I got my teeth done here and couldn’t be happier with the results. The staff was professional, friendly, and made me feel completely at ease throughout the whole process. The clinic is clean, modern, and the service was top-notch. Highly recommend to anyone looking for quality dental care.

This was my first experience visiting a clinic in Turkey, and I must say, I was pleasantly surprised by the exceptional service and professionalism at Natural Clinic.

I traveled with my wife and was happy to find that there were no extra charges for bringing a second person. From the very first WhatsApp message, the level of service was outstanding. The team was very welcoming and supportive throughout the entire process.

Special thanks to Miss Sarah—she responded to my initial message within a minute and stayed in contact with me from start to finish. Everything was very well organized, including a scheduled airport pickup in a clean, comfortable and good looking car. We were taken straight to the Natural Clinic Suites, which were nothing short of luxurious. For me, it felt more like a 5-star hotel. The location was perfect—just a one-minute walk from the clinic, which made things very convenient.

The clinic itself is beautiful, modern, well-furnished, and maintained to a high standard of hygiene. I was impressed by how clean and organized everything was.

During my stay, whenever I needed medical attention or had a concern, a nurse was at my door within 10 minutes. That kind of responsiveness made me feel very safe and cared for. While most of the staff were very helpful, it’s worth noting that not all nurses speak good English. In a few situations, I had to use Google Translate to communicate clearly. However, this was a minor issue and didn’t affect the overall quality of care.

Another thing I really appreciated was the transparency. Many of the staff spoke good English and explained every step of the procedure in a clear and straightforward way. There were no hidden details or tricks—everything was documented, and the payment process was safe, secure, and easy.

Natural Clinic also went above and beyond when it came to customer service. There was a last-minute change in my flight schedule, and even though it was late at night, I sent one message and they quickly arranged transportation from the hotel to the airport. I was genuinely impressed by how fast and smoothly they handled it, especially at such short notice.

The driver who took us to the airport in the Natural Clinic car truly went above and beyond to make our journey comfortable and enjoyable. He carefully handled our suitcases, made sure they were properly arranged, and even guided me into the car safely to avoid any head injury. Throughout the drive, he was very thoughtful—when we passed beautiful scenery, he encouraged us to take photos and videos, and he played music that perfectly matched the mood of the moment. At the end of the ride, he said goodbye to us in a very kind and respectful way. It was a small but meaningful gesture that left a lasting impression.

Overall, my experience with Natural Clinic exceeded my expectations. I felt looked after from the moment I landed in Turkey to the moment I left. If you are considering a hair transplant and want excellent service, comfort, and peace of mind, I highly recommend Natural Clinic.