I rang the Natural Skincare Factory on Saturday 5th September to ask if their products were genuinely made in Scotland, as I had just received my order and there was no mention of this on the jars. Th... See more
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Review summary
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Reviews shaping this summary
Pleased to receive free small tube of Active Cream which will be ideal to take on holiday. Delivery was speedy. My father used this cream for many years & felt it helped with his arthritic pain so m... See more
I was having difficulty getting to sleep and then waking at 3am due to restless legs and anxiety through perimenopause. I decided to try the Natural Skincare Factory Magnesium Oil Spray after reading... See more
Order sent out promptly and great price saving offers like 3 for2 a d free postage. Have used Active Cream for my knees for many years and found in cold weather by using it twice a day, instead of usu... See more
Company details
- #18 of 69 best companies in Cosmetics Industry
Written by the company
At Natural Skincare Factory, we are more than just a skincare brand; we are a community that deeply cares about our customers and the products we create. Our devotion to crafting natural, high-quality skincare solutions stems from a genuine love for high quality products.
Contact info
PO Box 18699, AB42 9AS, Peterhead, United Kingdom
- 0800 0199932
- trustpilot@naturalskincarefactory.com
- naturalskincarefactory.com
4.8
Excellent
442 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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I like to use your products as they are…
I like to use your products as they are natural. I would love it if you made a conditioner with only natural ingredients to go with your shampoo.
25 February 2025
Great results with the active care cream…
The active care cream has eased my sore joints and most of the pain I had has now gone. Sure that will improve the more I use it.
31 January 2025
Active skin care cream
Active skin care cream works, I call it my magic cream. I highly recommend it.
31 January 2025
Still early says on using purchases but…
Still early says on using purchases but have very slight improvement with pain in my knee looking forward to feeling more improvement
31 January 2025
Great service from Natural Skincare…
Great service from Natural Skincare factory. I have been using the active care cream for 10 years. I find it very helpful for my mobility issues with my knees & ankles. Would highly recommend.
31 January 2025
The cream works fantasticly almost at…
The cream works fantasticly almost at once.
Already looking at re ordering along with additional item -
Natural Brain Nutrients.
27 January 2025
Great👍👍👍 product
Great product, really makes a difference , so much so I’ve ordered several other items.
Fantastic service
28 January 2025
Excellent product (Turmacare Duo) and…
Excellent product (Turmacare Duo) and excellent customer service.
27 January 2025
Excellent product and does help with…
Excellent product and does help with painful joints
27 January 2025
Great cream
Great cream, I have frozen shoulders and this cream does help, I use it in the morning and I find that they don’t ache , has a lovely smell too.
6 January 2025
I like the products I have used so far…
I like the products I have used so far and they always arrived promptly.
7 January 2025
Simply marvellous...
This cream has a miraculous effect on aching joints. In the cold snap we have had I used it on a very painful knee and lower leg...Within 2 days the pain had gone.
6 January 2025
Great customer service .
Great customer service when I phoned to check delivery dates,I got a very welcoming member of staff who could not have been more helpful .Great product and good value for money too !
6 January 2025
Really good cream…
A friend recommended that Activecare cream as I was having some pain in the middle finger on my hand. Found it so useful that just bought some for myself as I had finished the part jar my friend gave me. Have been recommending it to my other friends as well.
6 January 2025
Great service and products
Website is easy to navigate . Delivery within a couple of days . I’ve loved all the creams I’ve used and feel the green lipped mussel capsules help with my aches and pains .
13 January 2025
Unprompted review
I've been using the Active Care cream…
I've been using the Active Care cream on my painful hand for 2 weeks now. Very pleased with the result.
12 December 2024
Unprompted review
Excellent quality with very good delivery
Response is rapid and comsistant. The creams are of good quality, well deivered in glass jars and they work well.
26 November 2024
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