This company sells competitively priced goods of reliable quality. The Garlic and Veg treat for the hens was well received and there's no waste. The quality of this product is reflected in the qua... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was excellent- very prompt and kept informed of the progress. Unfortunately neither of my 3 cats like the salmon oil and hiding it in their food makes no difference, whereas my mums cats... See more
Great customer service. The chickens tried a new treat mix this time Garlic and vegetable mix and liked it. They always go mad for Natures grub.
Company replied
Lovely products! My chickens love their seeds and I like to give the Gastro Grit to help with their calcium intake and other nutritional bonuses.
Company details
- #60 of 94 best companies in Animal feed shop
Written by the company
Natures Grub is a manufacturer & supplier of pet food, we specialise in Poultry treats & supplements, natural forage for small animals as well as diets for exotic & native animals.
Contact info
Parker Drive, NR21 8HW, Fakenham, United Kingdom
- 01485 517177
- sales@naturesgrub.co.uk
- naturesgrub.co.uk
4.7
Excellent
652 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chickens love the treats I buy from…
Chickens love the treats I buy from Natures Grub.
24 September 2024
Reply from Natures Grub
Thanks for the 5 star review!
It’s an excellent product which I buy…
It’s an excellent product which I buy regularly. Buying in bulk this time meant that the fruit and berry treat mix was extra fresh. It was delivered quickly and efficiently, excellent service.
1 October 2024
Reply from Natures Grub
Thank you so much for taking the time to leave a review!
Happy customer
Great service and helpful customer support! Very pleased with my purchase and with the help I received from the customer support team. Would definitely recommend Natures Grub
19 September 2024
The speed of service is excellent
The speed of service is excellent, the quality of the product is great. I have been purchasing the garlic, herb and veg mix since I got my chickens and get loads of comments regarding how they look. I have been purchasing a cider vinegar additive from a local garden centre but it substantially cheaper from natures grub when you buy in bulk. The only down side is they are now spoilt but they are effectively pets with benefits.
12 August 2024
Reply from Natures Grub
Thank you so much for leaving such a lovely review!
Very dishonest seller rogue trader
Very dishonest seller
Offers free postage then states its. Shipped 48hr With dpd no tracking to prove several days. Later. Wants £7 to ship but still sells with free postage. So 48 hrs Has. Past and still no refund no message etc these. Are. Con artists 🤠 🤡 like you say ur more. Than. Happy. But yet to receive as. For. Out of. Area. For. Free. Shipping again. ICall b.s because You We're Happy to ship last Time.
21 August 2024
Unprompted review
Reply from Natures Grub
Hi, thank you for getting in touch. I can see our team have contacted you multiple times regarding your order. As you live outside of the free shipping perimeters laid out by our courier, there is an additional shipping cost, as explained in previous messages from us. If you could please kindly get back to our customer service team, we will be more than happy to arrange refund. Thank you so much.
Reply from Natures Grub
Thank you so much for the 5 star review!
The goods I ordered were out of stock
The goods I ordered were out of stock. No complaints couldn’t be helped and I was notified quickly and my money has been refunded. Thank you.
5 August 2024
Reply from Natures Grub
Thank you so much for the review and I'm so sorry your products were out of stock but I'm glad to hear you were refunded quickly.
Reply from Natures Grub
Thanks for the 5 star review!
Reply from Natures Grub
Thanks for the 5 star review!
Just bought my second tub they…
Just bought my second tub they absolutely love it! I now have hedgehog traffic through my garden at night.
1 July 2024
Reply from Natures Grub
Thank you so much for the review and that is so lovely to hear you now have hedgehog visitors!
Quick and easy ordering and delivering…
Quick and easy ordering and delivering .First time of using you and will continue. Thank you.
1 July 2024
Reply from Natures Grub
Thank you so much for the review!
This experience was great
This experience was great. Product was available in the pack size I wanted; it was delivered next day as stated on the order...
Excellent customer service, will recommend to family & friends!
24 June 2024
Unprompted review
Reply from Natures Grub
Thank you so much for the great review!
Can’t survive with out amazing dried…
Can’t survive with out amazing dried wild plants! Every bunny needs them !
17 June 2024
Reply from Natures Grub
Thank you so much for the great review!
Great first time buying experience from Natures Grub online site.
First time using Natures Grub online site to buy hedgehog food and I found their prices reasonable and their site user friendly with good informative product description which helped me decide in the end. Felt secure as well when I made payment and received my purchase speedily and in excellent condition. Great 1st time buying experience.
24 June 2024
Reply from Natures Grub
Thank you much for the great review!
Reply from Natures Grub
Thanks for the 5 star review!
Good price and quick delivery
All the birds love these blocks. Even the wood pigeons clean up the crumbs from the tray below the hanging block cages.
Also as the title says
17 June 2024
Reply from Natures Grub
Thank you so much for the review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.