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Natures Grub Reviews 652

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TrustScore 4.5 out of 5

4.7

Animal feed shop
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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness and the positive impact on their animals' health and well-being. Many people appreciate the competitive pricing and the wide range of goods available, making it a go-to source for their needs. The delivery service is frequently highlighted as fast and efficient, with items arriving promptly and well-packaged. However, some customers experienced issues with delivery times, reporting that orders took longer to arrive than expected. Additionally, a few people mentioned that their pets did not like certain products, such as salmon oil, despite efforts to mix it with food.

What people talk about most

Product

People report positive experiences with product, consistently praising the top quality and variety of items... See more

Quality

Clients share positive opinions on quality, consistently praising the top-quality products that keep their... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy and fast delivery... See more

Price

Reviewers mention positive feedback about price, consistently highlighting that products are competitively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company sells competitively priced goods of reliable quality. The Garlic and Veg treat for the hens was well received and there's no waste. The quality of this product is reflected in the qua... See more

Company replied

Rated 5 out of 5 stars

Delivery was excellent- very prompt and kept informed of the progress. Unfortunately neither of my 3 cats like the salmon oil and hiding it in their food makes no difference, whereas my mums cats... See more

Rated 5 out of 5 stars

Great customer service. The chickens tried a new treat mix this time Garlic and vegetable mix and liked it. They always go mad for Natures grub.

Company replied

Rated 5 out of 5 stars

Lovely products! My chickens love their seeds and I like to give the Gastro Grit to help with their calcium intake and other nutritional bonuses.

Company details

  1. #59 of 93 best companies in Animal feed shop

Written by the company

Natures Grub is a manufacturer & supplier of pet food, we specialise in Poultry treats & supplements, natural forage for small animals as well as diets for exotic & native animals.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

652 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very speedy delivery

Very speedy delivery, like that the 20kg is split into four bags of 5kg which helps keep it fresh for the girls

30 May 2024
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Reply from Natures Grub

Thank you so much the 5 star review!

Rated 4 out of 5 stars

Very good product, reasonable service.

Excellent delivery service via DPD. Birds really like these Fruit and Berry Suit Blocks. Would have got 5 stars but for the fact that I ordered 24 but only received 23.

28 May 2024
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Reply from Natures Grub

Thank you so much for getting in touch and I'm so sorry to hear you didn't receive the full 24. I have arranged for your missing product to be sent out for you. Huge apologies again, Laura

Rated 5 out of 5 stars

my chickens have liked everything i…

my chickens have liked everything i have bought from natures grub.have just tried their Afternoon oats,chickens love it,love it even more with a little cat milk in it

25 May 2024
Unprompted review
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Reply from Natures Grub

Thanks for the 5 star review!

Rated 1 out of 5 stars

Wrong items sent

Wrong items sent.
Now I have to spend time trying to get unwanted items returned

9 May 2024
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Reply from Natures Grub

Thank you for getting in touch and I'm so sorry to hear the wrong items were sent out to you. I can see you have since been in touch with our customer service team and the correct items have been sent. Huge apologies again and thank you so much for your understanding.

Rated 3 out of 5 stars

The hedgehogs only eat small ammounts.

15 April 2024
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Reply from Natures Grub

Thank you so much for taking the time to leave a review! Sometimes the hedgehogs can take a little time to get used to the food as its not full of all the fatty/sometimes unhealthy foods they are used to!

Rated 5 out of 5 stars

Hedgehog food.

Pretty good on the whole but,the little devil's don't seem too keen on the smaller items in the food.They are skilled at sorting through the food.I feed on a concrete slab,on the patio.

22 April 2024
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Reply from Natures Grub

Thank you so much for the 5 star review!

Rated 5 out of 5 stars

Hens love it

My hens get very exited when they see the bag ,it really is quite comical to se them jumping up trying to get at bag w,hen i’m putting some down for them
😂

5 April 2024
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Reply from Natures Grub

Thank you so much for the lovely review!

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