Natures Grub Reviews 653

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their reliability and effectiveness in keeping their animals healthy. Many people appreciate the competitive pricing and the wide range of products available, making it a go-to for their animal needs. Reviewers frequently highlight the fast and prompt delivery service, often receiving their orders quickly and efficiently. However, some customers also noted issues with delivery times, mentioning that orders took longer to arrive than stated. Additionally, a few people found that their pets did not like certain products, specifically salmon oil, even when mixed with food.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing them as top-quality, reliable,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are reliable... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and quick delivery... See more

Price

People report positive experiences with price, consistently finding products to be competitively priced.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company sells competitively priced goods of reliable quality. The Garlic and Veg treat for the hens was well received and there's no waste. The quality of this product is reflected in the qua... See more

Company replied

Rated 5 out of 5 stars

Delivery was excellent- very prompt and kept informed of the progress. Unfortunately neither of my 3 cats like the salmon oil and hiding it in their food makes no difference, whereas my mums cats... See more

Rated 5 out of 5 stars

Great customer service. The chickens tried a new treat mix this time Garlic and vegetable mix and liked it. They always go mad for Natures grub.

Company replied

Rated 5 out of 5 stars

Lovely products! My chickens love their seeds and I like to give the Gastro Grit to help with their calcium intake and other nutritional bonuses.


Company details

  1. #60 of 93 best companies in Animal feed shop

Written by the company

Natures Grub is a manufacturer & supplier of pet food, we specialise in Poultry treats & supplements, natural forage for small animals as well as diets for exotic & native animals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

653 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

a human being at last

not being part of the digit

al

not being very proficient with modern technology, I really appreciate the friendly voice on the phone. It is so good to have a human being to give my order to!!!

3 April 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look