Naylors - Rochdale Reviews 

396
TrustScore 4.5 out of 5

4.7

Bridge Point, 100 Mellor Street, OL11 5AT Rochdale, GB


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Rated 5 out of 5 stars

We received service above and beyond at the Rochdale Store today from Nic, she was helping us to consider different sizes and widths of boot until we got the exact right "fit". She advised on the rig... See more

Company replied

Rated 5 out of 5 stars

Went to Naylors to buy boots couldn’t get any to fit me, but Nic was absolutely fantastic, loads of patience and fun. Would definitely recommend Naylors and I would ask for Nicola.

Company replied

Rated 5 out of 5 stars

Lousy weather where retail therapy was called for. Went looking for gilet and fly mask and as afterthought asked about riding hats as previously been unable to find something that fitted. Nic was gr... See more

Company replied

Rated 5 out of 5 stars

We visited today after booking to use the horse simulator. We have never been before and were really impressed. The store is clean and very well laid out AND has public toilets. Tash was such a lov... See more

Company replied


Company details

  1. #12 of 21 best companies in Equestrian Shop
  2. #238 of 591 best companies in Clothing Shop
  3. #6 of 7 best companies in Horse-Riding Service
  4. #62 of 91 best companies in Outdoor clothing and equipment shop
  5. #181 of 262 best companies in Pet shop

About Naylors - Rochdale

Written by the company

Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.

Contact us via Customer Care

Contact info

  • Bridge Point, 100 Mellor Street, OL11 5AT, Rochdale, United Kingdom

  • 01706 631909

4.7

Excellent

TrustScore 4.5 out of 5

396 reviews

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4.7

All reviews

(396)

887 reviews in the last 12 months

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Rated 5 out of 5 stars

Naylors is the best place on earth!!

I went to Naylor's with my mum and grandma, and my mum bought a body protector, and while she did that, I looked at the amazing range of clothing. Also, I got to be squeezed in for the horse simulator - it was INCREDIBLE. It was really realistic and fun to ride around in all the different locations! I rode along the beach and travelled 5000 metres! I cannot wait to come back here. 😄

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Took the girls today

Took the girls today. The staff are amazing, friendly, and will go out of their way with anything they can to assist you with may that be concerns or questions. They are very knowledgeable around horses and equipment. Totally recommend this store.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Went to Naylors Rochdale to be fitted…

Went to Naylors Rochdale to be fitted for a body protector. I was helped by a lovely lady called Anne. She was very knowledgeable and helpful. I’ve shopped at this store on several occasions and the staff are always friendly and helpful.

19 February 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Great to go to an equestrian store where people know what they are talking about and cater for all types of horse lovers. Ps Anne on the checkout was lovely!

19 February 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous store

Amazing staff, super friendly and helpful, extremely knowledgeable too. Store was well set up and seemed fully stocked. Sammy served us, she was very helpful and friendly. What a lovely team they all are!

19 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing staff at the Rochdale store!

We visited the Rochdale store today and what a pleasurable experience it was! From entering in, the staff made us feel welcome. We looked a little lost and a staff member checked to see if they could help. I also clocked this with other customers too, staff offering help and advice, and also helping load and unload trolleys. Well done guys, you are all so friendly and helpful, thanks for a great visit 😊

19 February 2023
Unprompted review
Rated 5 out of 5 stars

Friendly welcome

At Naylors you are always welcomed by a familiar friendly face. Nothing ever seems too much trouble for the staff here who are very knowledgeable and extremely helpful especially when you cant quite make your mind up because there is so much choice.

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Friendly helpful staff Natasha helped…

Friendly helpful staff Natasha helped me with long riding boots she was informative she has helped me along with other staff to reach my goal to go horse riding they all advised me on ways to over come my disability to reach my goal

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Tasha at Rochdale naylors was very…

Tasha at Rochdale naylors was very helpful with hat service for my daughter , she had a difficult shaped head as her head is still growing but Tasha was able to find us the perfect hat that fitted my daughter and that my daughter loved !! Thank you Tasha

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Danielle was very helpful on boot…

Danielle was very helpful on boot service today , after bringing us a variety of riding boots as I have awkward short legs we finally found the ones that fitted perfect. Thanks for your help. Great experience

13 February 2023
Unprompted review

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