NCF LIVING - Hull Reviews 465

TrustScore 4.5 out of 5

4.6

Unit 7B, Junction Retail Park, St Andrews Quay, HU3 4SD Hull, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Holden at Hull was really helpful and pleasant. He helped us with information on fabrics etc, without being intrusive. We won’t hesitate to visit the store again and hope that Holden is there to ass... See more

Company replied

Rated 5 out of 5 stars

Dan at hull was perfect for finding us a sofa, we tried 4 sofa shops before this and couldn't find the one. We came into ncf living and Dan greated us with a big smile, and after an hour sold us our p... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, we gave our specifications on the sofa we wanted and Dan at hull pointed out which sofas in the shop were right for us. Very knowledgeable and great character.

Company replied

Rated 5 out of 5 stars

Went in looking for a dinning table and chairs, and Holden the sales guy who we dealt with was absolutely brilliant,just let us decide for ourselves with no pressure,needless to say we purchased a ta... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Accessories
  4. Garden Furniture Shop
  5. Living room shop
  6. Mattress Shop

About NCF LIVING - Hull

Written by the company

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Written by the company

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Contact info

  • Unit 7B, Junction Retail Park, St Andrews Quay, HU3 4SD, Hull, United Kingdom

  • 0121 356 5698

4.6

Excellent

TrustScore 4.5 out of 5

465 reviews

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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Steve at hull was amazing really…

Steve at hull was amazing really helpful and honest Thankyou so much

25 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

You're more than welcome, Elle! Thank you for your kind feedback.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Dan at Hull was really helpful and made…

Dan at Hull was really helpful and made the whole process seamless and stress free! Would highly recommend.

24 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

Thank you for the excellent recommendation, Tanya.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Steve at hull

Steve at hull
Just finished purchasing our sofa whole experience was great easy & very patient as it took us a while to choice.great knowledge can’t wait to get the sofa 😊

22 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

We're happy that you were able to find the perfect new sofa, Emma! Thank you for your feedback.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Holden at Hull

Holden at Hull
Service was quick efficient, next day delivery for sofa and discounted delivery. Great customer service.

21 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

We're very happy to hear that you enjoyed your visit and thank you for your feedback, Kerry.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Finally

Finally, a company that does not pester customers or shadow them around the showroom.

I had an exceptionally positive experience with Steve at the Hull branch. He gave me the freedom to browse at my own pace and try a wide selection of chairs, as I was searching for one that would provide proper support for an ongoing back issue. His guidance was both thoughtful and unobtrusive, offering expert advice without any sense of pressure or urgency.

As a result, I made a purchase I had not anticipated, and arrangements were made for delivery by Ryan, a reputable local delivery firm, in less than two days.

I am absolutely delighted with the chair, the outstanding level of service, and the excellent value for money. Most importantly, I greatly appreciated not being constantly hovered over, as is often the case with many competitors.

What could have been an overwhelming process turned into a genuinely enjoyable and refreshingly stress-free experience. He is a credit to the company. Thank you Steve.

18 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

We're very grateful to receive such a thoughtfully detailed review about your experience with us. We wish you all the best with your new chair, and hope to see you again in the future.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Holden at Hull was really helpful and…

Holden at Hull was really helpful and pleasant.
He helped us with information on fabrics etc, without being intrusive.
We won’t hesitate to visit the store again and hope that Holden is there to assist us. If I was giving his service a star rating I would definitely give him 5 out of 5

19 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

Thank you for taking the time to leave such a thoughtful review, Diane.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Helpful service, friendly not pushy. Great bed too for the price

Was looking for an Ottaman bed. Steve at the Hill branch pointed us in the right direction for our price range but left us to it so not pushy at all. He went through our purchase, was so helpful. Really pleased with both our purchase and the service received. Will def go there again.

15 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

We appreciate you taking the time to provide us with such delightful feedback - all the best with your new purchase!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Very Satisfied

Very helpful but not pushy salesman.
Explained everything thoroughly.
Very pleasant man.

18 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

Thank you for your kind words about your time with our team, Mandy.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Great service

Great service from Holden

17 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

We're very glad to hear it, Matthew.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Very helpful

Very helpful, very knowledgeable, quick and easy thankyou

17 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

Thank you for your excellent feedback, Holly.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Steve at Hull was a brilliant help

Steve at Hull was a brilliant help. Really knowledgeable and helped us come to a decision easily.

17 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

Thank you for taking the time to leave us with such lovely feedback.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, we gave our specifications on the sofa we wanted and Dan at hull pointed out which sofas in the shop were right for us. Very knowledgeable and great character.

16 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

Thank you for your lovely review of your time with us, Kirsty.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Dan at hull was perfect for finding us…

Dan at hull was perfect for finding us a sofa, we tried 4 sofa shops before this and couldn't find the one. We came into ncf living and Dan greated us with a big smile, and after an hour sold us our perfect sofa at a great price.

16 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

We're delighted to hear that you were able to find the perfect sofa with us after a long search, Dale!

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Steven @ hull was very helpful

Steven @ hull was very helpful, friendly and knowledgeable. Made the purchase of a sofa very easy.

16 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

We hope that you love your new sofa, Debbie and Mike!

Many thanks,
NCF Living, Marketing Team

Rated 1 out of 5 stars

Unable to find a no star option.Paid…

Unable to find a no star option.Paid cash on day of ordering Tokyo suite on 13/4/2026. Suite deliverd in seperate boxes and installed by delivery men. One of my chairs had brackets missing to connect chair back. They cpntacted offoce immediately to tell them parts missing. I am still waiting for parts and Sally H, pnly contact I have because branch in Hull I boight from sold by actual manager, foes allegedly not have any contact number and branch stated they cannot contact had office either. Lies. Many emails recorded to Sally H with more lies about airfreighting part which takes up to max 7 days. 9 working days later, still no part or update. Asked for refund and Sally H days my contract states they have right to repair first. Repair a brand new suite?? Now 16/5/26 , nothing. Going to pay visit to head office.

13 April 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

Hello Colin, thank you for taking the time to write a review.

We're very sorry to hear about the matter described here and for any and all frustration caused. Please note that it is never our intention for our customers to feel misled by any means, and we apologise if you had cause to feel this way.

Whilst these matters take time to rectify with the necessary consideration, we understand that it can be frustrating where communication appears lacking. In the event that it has exceeded three working days without an email response, you may contact our marketing team via direct message on Instagram or Facebook where we will be happy to chase matters internally for you.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Holden at Hull- really helpful

Holden was super helpful, explained everything in detail. All staff very friendly and great selection of furniture!

16 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

We appreciate your excellent feedback, Darcey - we'll be sure to pass the kind words along to Holden.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

The experience was great

The experience was great. Very amazing customer service and the store itself was lovely. Thank you so much Steve at Hull for the clear explainations and help. Overall a 10/10 experience.

Once again, thank you Steve at Hull.

15 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

It's lovely to receive such a lovely review about your time with us, Shay - thank you for the feedback.

Many thanks,
NCF Living, Marketing Team

Rated 5 out of 5 stars

Will definitely go again

Great show room plenty of choice when went in, more than the website, great sales person Holden hull no rushing plenty of time to browse and try plenty of sofas , great service

14 May 2026
Unprompted review
NCF LIVING - Hull logo

Reply from NCF LIVING - Hull

We appreciate you taking the time to leave some lovely feedback, Tracey!

Many thanks,
NCF Living, Marketing Team

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