Susan and her manager at the Uddingston store were excellent when buying our bed. They helped us out a great deal and were very friendly and efficient whilst not giving a sales pitch and allowing u... See more
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See what reviewers are saying
Susan @uddingston was superb in helping us buy a new mattress/bed frame. Talked us through the process of getting delivery sorted as we’re in the process of moving at same time.
Company replied
Pleasant shopping experience at the Birkenshaw outlet. We were primarily looking for a dining set and Susan showed us several choices fitting with our preferences. Nice, straightforward purchase and f... See more
Company replied
Went into your uddingston store with no intend to buy anything, Csilla made us feel very welcome even though she knew that we were not able to buy anything. She gave us all the informations, drew us p... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Furniture Accessories
- Garden Furniture Shop
- Living room shop
- Mattress Shop
About NCF LIVING - Uddingston
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Unit 2, Birkenshaw Retail Park, G71 5PR, Uddingston, United Kingdom
- 0121 356 5698
4.8
Excellent
497 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Susan @uddingston
Susan @uddingston
Thank you for your service and help today.
Definitely recommend having a look in the store and asking for Susan we got what we were looking for, for a great price.
2 February 2026
Unprompted review
Reply from NCF LIVING - Uddingston
It's wonderful to hear this, Barryjon.
Many thanks,
NCF Living, Marketing Team
No need to look anywhere else!
Friendly staff, a great selection of furniture and unbeatable pricing. We purchased a two seater sofa and single seater, all with power recling for less than the price other shops in the area were asking for a single seat.
Highly recommended.
1 February 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're very grateful for the kind recommendation, and wish you all the best with your new recliner sofas.
Many thanks,
NCF Living, Marketing Team
Csilla in your Uddingston store was…
Csilla in your Uddingston store was very helpful, she took her time to answer all our questions about the beds and mattresses, even though she knew we were not able to make a purchase just yet. She was enthusiastic and very understanding, not pushy at all
22 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're pleased that you enjoyed your time with Csilla at our Uddingston store, Kevin.
Many thanks,
NCF Living, Marketing Team
Sean in uddingston was a great help…
Sean in uddingston was a great help when looking for our new dining table
31 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
It's wonderful to hear this, Gavin.
Many thanks,
NCF Living, Marketing Team
I had a lovely experience when I popped…
I had a lovely experience when I popped into the Uddingston store Susan was very friendly and helpful but also gave me time to look about some great offers
31 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're very pleased to hear this, Jamie.
Many thanks,
NCF Living, Marketing Team
NCF Uddingston store
Bradley in the Uddingston store was a great help. All of the staff were very friendly and proffessional. The prices are brilliant and the quick delivery is very appealling.
30 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
It's a pleasure to hear that you enjoyed your visit to our Uddingston store, Tyler.
Many thanks,
NCF Living, Marketing Team
Bradley at Uddingston
Bradley at Uddingston made the experience very easy and stress free. Extremely professional and not at all pushy.
29 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
That's just what we like to hear!
Many thanks,
NCF Living, Marketing Team
Csilla@Uddingston was very helpful
Csilla@Uddingston was very helpful, made our purchase very easy. Not pushy at all, pleasant experience overall
28 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We wish you all the best with your new purchase, Margaret.
Many thanks,
NCF Living, Marketing Team
Csilla at uddingston
Csilla at uddingston was amazing. Very friendly and professional. Excellent at explaining everything and made sure we got the best deal available.
29 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're pleased that you enjoyed your time with us, Rachel.
Many thanks,
NCF Living, Marketing Team
Sean in uddingston was very helpful…
Sean in uddingston was very helpful when we were looking for our new bed
28 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
It's excellent to hear this, Richard.
Many thanks,
NCF Living, Marketing Team
Visited the shop today to purchase a…
Visited the shop today to purchase a dining table. Sean served us and he was so friendly and approachable and knowledgable too. Processed the transaction with efficiency and overall I was really happy with the service from Sean.
27 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
It's a pleasure to hear that you enjoyed your visit to our Uddingston store, Mrs Murphy.
Many thanks,
NCF Living, Marketing Team
Just bought a new dining table from…
Just bought a new dining table from Sean in uddingston. Knowledgeable service and a polite guy
27 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We wish you all the best with your new dining table. Sean.
Many thanks,
NCF Living, Marketing Team
Had a problem regarding my delivery
Had a problem regarding my delivery. Spoke to Sean in the uddingston shop all sorted , great service. Thank you
26 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're pleased that Sean was able to assist with your query, Arlene.
Many thanks,
NCF Living, Marketing Team
Bradley at uddingston
Had a great experience in the uddingston store today. We were just out to have a look at some furniture options for our new house and didn't feel pressured or harrassed by the staff. Bradley was especially knowledgeable and friendly.
26 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We wish you all the best with your new home, Mohammed!
Many thanks,
NCF Living, Marketing Team
Good service from Sean in uddingston…
Good service from Sean in uddingston when buying our new couch. Not overbearing which was a change from other stores
25 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're pleased that you enjoyed your time at our Uddingston store, Craig.
Many thanks,
NCF Living, Marketing Team
SUSAN@UDDINGSTON
Susan was very helpful in helping us choose our table and chairs.
She gave us plenty of time to decide on our purchase.
25 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're delighted to hear that you enjoyed your time with us, John.
Many thanks,
NCF Living, Marketing Team
Susan helped us in store she was a…
Susan helped us in store she was a brilliant help for us especially when we didn’t no too much of what we were looking for so she made it very easy!
25 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
It's a pleasure to hear that you enjoyed your visit with us, Paul.
Many thanks,
NCF Living, Marketing Team
Very poor service and broken promises
ordered a dining table from NCF Living on 15/09/2025. In store, we were advised to pay an extra £79 delivery fee which included delivery, assembly of the table, and removal of all packaging. We were also clearly assured that the table would be delivered before Christmas, with staff even stating end of November.
After placing the order, I heard absolutely nothing. I had to make four separate trips to the store between November and January just to chase this up. Each time, the staff were unhelpful and eventually told me there was nothing they could do in store. Customer service was also extremely difficult to contact, as the phone line only operates at limited times during the day.
When we returned to the store again last week, the manager advised us to email regarding compensation for the prolonged delay, which I did immediately. The table was then delivered a week later. Unfortunately, the service issues continued — there were small stitching faults on the chairs, and despite paying extra for rubbish removal, our flat landing was left covered in polystyrene.
To make matters worse, one hour after the table was delivered, I received an email stating that we would not receive any compensation because the table had already been delivered — despite the fact that we had raised the compensation request weeks earlier, following advice from the store manager.
Overall, this has been a very disappointing experience with poor communication, broken promises, and a complete lack of accountability. I would not recommend NCF Living based on this experience.
20 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
Hello Leanne, thank you for taking the time to bring this to our attention.
It is greatly disheartening to hear about your experience and we acknowledge the frustration that unforeseen delays can cause. As no order number has been provided here we are unfortunately unable to view specifics on this situation, but assure you that, whilst this does not negate your experience, this feedback will be forwarded internally for future improvement.
Many thanks,
NCF Living, Marketing Team
Bradley was excellent explained…
Bradley was excellent explained everything to us great service
24 January 2026
Unprompted review
Reply from NCF LIVING - Uddingston
Wonderful to hear this, Mr Gallacher.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Uddingston
You're more than welcome, Craig.
Many thanks,
NCF Living, Marketing Team
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