Great help today from Susan in your Uddingston Store I was just in for a look however I have set my eyes on the perfect sofa once my move in date is confirmed I will be back.
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Pleasant shopping experience at the Birkenshaw outlet. We were primarily looking for a dining set and Susan showed us several choices fitting with our preferences. Nice, straightforward purchase and f... See more
Company replied
Very quick and efficient service from Csilla when purchasing our new bed. Even though delivery is taking a bit longer than we would have liked it, we are still very happy with our purchase.
Company replied
Went into your uddingston store with no intend to buy anything, Csilla made us feel very welcome even though she knew that we were not able to buy anything. She gave us all the informations, drew us p... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Furniture Accessories
- Garden Furniture Shop
- Living room shop
- Mattress Shop
About NCF LIVING - Uddingston
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Unit 2, Birkenshaw Retail Park, G71 5PR, Uddingston, United Kingdom
- 0121 356 5698
4.8
Excellent
478 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not recommended.
Ordered a dining room table and chairs in store. Super friendly service and cannot fault in store staff.
Ordered in mid February, was told delivery would be early March. When we reached mid March without any communication, phoned and emailed and was told that someone would be back in touch. Nobody ever called.
Got a chargeback on my credit card and still heard nothing for 3 weeks. Someone then called and said they would be able to deliver at the end of April (two months later than promised).
Based on my experience and other reviews, I went ahead with the chargeback.
Would not recommend anyone order from this company.
15 February 2026
Unprompted review
Reply from NCF LIVING - Uddingston
Hello Dan, thank you for taking the time to write a review.
Whilst we are pleased to hear that you had a positive experience at our store, we are greatly disheartened to hear about your following experience with aftersales. We apologise wholeheartedly for the frustration caused here.
As your experience appears to have concluded according to the details of this review we are unable to directly assist further, but will ensure that your feedback reaches the appropriate teams for improvement going forward.
We appreciate your honesty and thank you for your time.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Uddingston
That's lovely to hear, Michelle.
Many thanks,
NCF Living, Marketing Team
Liam was very helpful over at…
Liam was very helpful over at Uddingston retail park
16 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We'll be sure to pass along the lovely feedback, Helen.
Many thanks,
NCF Living, Marketing Team
Susan@uddingston
Susan@uddingston
What a lovely lady she helped me so much today
15 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
That's very kind of you to say, Jane - we'll be sure to pass along the kind feedback.
Many thanks,
NCF Living, Marketing Team
Was greeted by Susan when entering the…
Was greeted by Susan when entering the Uddingston store she was friendly but not pushy she helped my mum and she is very pleased with her choice of sofa great prices
15 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We wish your mum all the best with her new sofa, Paul!
Many thanks,
NCF Living, Marketing Team
Thanks Liam at Uddingston
Called in to Uddingston branch today. Looking for ottoman bed. Liam was very helpful and friendly. Not pushy at all, which we were happy with. He had excellent knowledge and was very informative.
We will go back to the branch in the future.
15 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We wish you all the best with your new bed and thank you for the thoughtful feedback, Angela.
Many thanks,
NCF Living, Marketing Team
Liam at Uddingston was a good laugh and…
Liam at Uddingston was a good laugh and very helpful
15 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
It's wonderful to hear this, Mark.
Many thanks,
NCF Living, Marketing Team
Saleswoman Csilla was really good
Saleswoman Csilla was really good. We were in the Uddingston store and she managed to find us the best deal possible
2 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're thrilled to hear this, Ahmad.
Many thanks,
NCF Living, Marketing Team
Sean in uddingston was a great help…
Sean in uddingston was a great help when picking my grans new couch.
11 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're pleased that Sean was so helpful during the visit for you and your grandmother, Beth.
Many thanks,
NCF Living, Marketing Team
Csilla@uddingston was amazing that much…
Csilla@uddingston was amazing that much I was taking my sister to look for a sofa and I also bought one,she was so pleasant very pleasant and attentive,what a pleasure to meet such a lovely person.
9 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We wish you all the best with your new sofa, Carolann! We appreciate your lovely words towards Csilla.
Many thanks,
NCF Living, Marketing Team
Bought the Osaka from Sean in…
Bought the Osaka from Sean in uddingston today. Great sofa and great service
8 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We appreciate your review and hope that you enjoy your new Osaka sofa, Pauline!
Many thanks,
NCF Living, Marketing Team
Susan@uddingston
Susan@uddingston
Me and my husband went to into NCF for the first time what a lovely store Susan was so helpful but not pushy and let us take our time we bought a sofa and we looking forward to the very quick delivery
5 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We wish you all the best with your new sofa, Sindy!
Many thanks,
NCF Living, Marketing Team
Susan @ Uddingston Store
Susan's customer service is excellent very helpful doesn't rush you into anything she's very professional it was a pleasure to be served by her today
5 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
Thank you for the wonderfully kind review of your time with Susan at our Uddingston store, Iain.
Many thanks,
NCF Living, Marketing Team
susan@uddingston was very helpful and…
susan@uddingston was very helpful and friendly to me in store. She helped me with an ex display sofa and answered all my questions. Felt no pressure to buy and was very happy with the service and quality of product.
4 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We're pleased that Susan made your visit to our Uddingston store so easygoing, Ailsa.
Many thanks,
NCF Living, Marketing Team
Csilla @uddingston was great
Csilla @uddingston was great. Very friendly and relaxed. Knows her stuff and isn’t pushy at all. Gave plenty of options and time to discuss what we wanted. Good information given on payment and cover. An easy task and we are happy with the outcome.
3 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We'll be sure to forward this lovely five-star review to Csilla, Laura! Thank you for the kind words.
Many thanks,
NCF Living, Marketing Team
We bought a dining set and sideboard at…
We bought a dining set and sideboard at the Burkenshaw, Uddingston store. Csilla was so helpful and friendly. Non-pushy and had great product knowledge. Made it a great experience. Will definitely return and highly recommended. Thanks 🙏
3 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
Thank you for your wonderful review, Gregor.
Many thanks,
NCF Living, Marketing Team
Bradley in the uddingston store
Bradley in the uddingston store was very helpful and patient.
3 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
That's just what we like to hear, Orla.
Many thanks,
NCF Living, Marketing Team
Csilla@Uddingston was great
Csilla@Uddingston was great, listened to what we wanted, didn’t waste our time and pointed out spacing issues which saved us money and probably stopped us making a mistake with sofa sizes. Highly recommended.
2 April 2026
Unprompted review
Reply from NCF LIVING - Uddingston
It's a pleasure to hear that Csilla was so helpful during your visit to our Uddingston store, D H.
Many thanks,
NCF Living, Marketing Team
Susan in the Uddingston store was so…
Susan in the Uddingston store was so lovely this is my first sofa and she was very helpful definitely will be back
31 March 2026
Unprompted review
Reply from NCF LIVING - Uddingston
Congratulations on your first sofa, Samantha! We hope to see you again soon.
Many thanks,
NCF Living, Marketing Team
First time using NCF and would use…
First time using NCF and would use again.
We visited the shop in uddingston and Sean introduced himself to us. He gave use some information then left us to look. We had seen the Osaka online and wanted see it in store. The sofa is great value for money. Sean then showed us some finance options and processed our order. The sofa arrived on time and looks great in our house. We will be back for more.
15 February 2026
Unprompted review
Reply from NCF LIVING - Uddingston
We greatly appreciate your detailed feedback and hope to see you again soon, Cathy!
Many thanks,
NCF Living, Marketing Team
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