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Rated 5 out of 5 stars

I had a substance abuse assessment with Trevor. Trevor was very professional, and explained everything well. He gave clear instructions and answered any questions I had.

Rated 5 out of 5 stars

Very professional but also pleasant and friendly. Their timely turn around and willingness to work with me literally saved me in court when things got a little tense with the judge. I was able to pres... See more

Rated 5 out of 5 stars

My Corinthians 4 vs 8-9 experience with Ohio BMV lead me to New Directions Every single thing they told me was delivered.They brought a 4 year battle with Ohio BMV to a close and because of each and e... See more

Rated 5 out of 5 stars

My situation was handled with care and respect. Would recommend "ND Assessments" to whoever is needing their services. After my interview, my detailed report was sent back in prompt fashion with excel... See more

Company details

  1. Mental Health Services

Written by the company

New Directions Assessments provides fast, objective, and genuinely helpful professional assessments for individuals dealing with substance use, mental health, or other legal matters. Since 2010, New Directions Assessments has provided assessments for a variety of different scenarios, including after DUIs and other legal situations, or for workplace incidents.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great Customer Service, Friendly Staff

James and Dani/Danni (Sorry if I misspelled) made this process so quick, easy, and painless. It was so nice to speak with individuals who knew what they were doing and were eager to help! Thanks so much for not judging and caring for those who made silly mistakes! Keep up the Good Work!

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Best worker ever!

I worked with Mr. James Lütz and he has been amazing so far. He rallied for the company to start a payment plan and stuck to his word as soon as they decided to put it into action. I was never forgotten about and he often checked in to see how I was doing and explained the whole process in a way that made me feel comfortable and confident as I had not heard of the company before. He made me feel like I was talking to a friend and not just an employee at a company. I highly recommend him and look forward to dealing with him in the future.

28 August 2023
Unprompted review
Rated 5 out of 5 stars

Staff is very helpful and friendly

Staff is very helpful, and friendly. My state specialist made it very easy for me to understand the procedures and was easy to contact whenever I had any questions. They made something that seemed complicated very understandable for me.

28 August 2023
Unprompted review
Rated 5 out of 5 stars

How New Directions gave me a new direction

My Corinthians 4 vs 8-9 experience with Ohio BMV lead me to New Directions Every single thing they told me was delivered.They brought a 4 year battle with Ohio BMV to a close and because of each and everyone of their efforts I now have my newly reinstated license back.You want results look no further

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Very appreciative

I was very appreciative of how helpful and accommodating James L. was for me, helping me navigate everything and was very nice! It’s an easy and stress free process.

18 July 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend this service for…

Would highly recommend this service for anyone in need of assessment for court, work or other.
Ben and Dani were helpful, patient and non judgmental. I was in a panic as my court date is approaching quickly, they gave encouragement and I feel much more confident heading to court.
So thankful for this service!

13 July 2023
Unprompted review
Rated 5 out of 5 stars

NDS Customer Service Exceptional

Ben and all the NDS staff were very helpful and made sure that despite some minor difficulties with their website, my experience was positive and all issues resolved.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company to work with and…

Excellent company to work with and provided phenomenal customer service skills. They made this whole process for me easier said than thought and I would definitely recommend them if you need a evaluation/Assessment that is court ordered.

Carla is amazing and so helpful, keep up the wonderful work!

10 July 2023
Unprompted review

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