I had a substance abuse assessment with Trevor. Trevor was very professional, and explained everything well. He gave clear instructions and answered any questions I had.
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Very professional but also pleasant and friendly. Their timely turn around and willingness to work with me literally saved me in court when things got a little tense with the judge. I was able to pres... See more
My Corinthians 4 vs 8-9 experience with Ohio BMV lead me to New Directions Every single thing they told me was delivered.They brought a 4 year battle with Ohio BMV to a close and because of each and e... See more
My situation was handled with care and respect. Would recommend "ND Assessments" to whoever is needing their services. After my interview, my detailed report was sent back in prompt fashion with excel... See more
Company details
Written by the company
New Directions Assessments provides fast, objective, and genuinely helpful professional assessments for individuals dealing with substance use, mental health, or other legal matters. Since 2010, New Directions Assessments has provided assessments for a variety of different scenarios, including after DUIs and other legal situations, or for workplace incidents.
Contact info
1480 Manning PKWY B POWELL OH , 43065, POWELL, United States
- 800-671-8589
- info@ndassessments.com
- ndassessments.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Customer Service, Friendly Staff
James and Dani/Danni (Sorry if I misspelled) made this process so quick, easy, and painless. It was so nice to speak with individuals who knew what they were doing and were eager to help! Thanks so much for not judging and caring for those who made silly mistakes! Keep up the Good Work!
James was kind and very helpful.
Carla was nice with setting me up for…
Carla was nice with setting me up for my assessment. #appreciated
Best worker ever!
I worked with Mr. James Lütz and he has been amazing so far. He rallied for the company to start a payment plan and stuck to his word as soon as they decided to put it into action. I was never forgotten about and he often checked in to see how I was doing and explained the whole process in a way that made me feel comfortable and confident as I had not heard of the company before. He made me feel like I was talking to a friend and not just an employee at a company. I highly recommend him and look forward to dealing with him in the future.
Staff is very helpful and friendly
Staff is very helpful, and friendly. My state specialist made it very easy for me to understand the procedures and was easy to contact whenever I had any questions. They made something that seemed complicated very understandable for me.
They were really hopeful and have great…
They were really hopeful and have great service
James was very helpful and efficient!
Linda was very understanding and…
Linda was very understanding and respectful on the initial consultation!
How New Directions gave me a new direction
My Corinthians 4 vs 8-9 experience with Ohio BMV lead me to New Directions Every single thing they told me was delivered.They brought a 4 year battle with Ohio BMV to a close and because of each and everyone of their efforts I now have my newly reinstated license back.You want results look no further
James is Amazing
James has great costumer service, appreciated his help every step of the way.
Very appreciative
I was very appreciative of how helpful and accommodating James L. was for me, helping me navigate everything and was very nice! It’s an easy and stress free process.
Linda and James were very helpful!
Would highly recommend this service for…
Would highly recommend this service for anyone in need of assessment for court, work or other.
Ben and Dani were helpful, patient and non judgmental. I was in a panic as my court date is approaching quickly, they gave encouragement and I feel much more confident heading to court.
So thankful for this service!
NDS Customer Service Exceptional
Ben and all the NDS staff were very helpful and made sure that despite some minor difficulties with their website, my experience was positive and all issues resolved.
The associate helping me is great and…
The associate helping me is great and alway response in a reasonable time. Also helps me understand all questions I have or will need.
Excellent company to work with and…
Excellent company to work with and provided phenomenal customer service skills. They made this whole process for me easier said than thought and I would definitely recommend them if you need a evaluation/Assessment that is court ordered.
Carla is amazing and so helpful, keep up the wonderful work!
James is the man!!!He made my…
James is the man!!!He made my experience very welcoming and nonjudgmental!!I highly recommend this company!!!Ask for James!!
Everyone I’ve spoken with so far are…
Everyone I’ve spoken with so far are very compassionate, well spoken and friendly
The man on the phone (James) was very…
The man on the phone (James) was very helpful to me and did his job verywell
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