Neat Components Reviews 516

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality and functionality of the products, noting their perfect fit and secure attachment for various bike components. Many appreciate the innovative design and sturdy construction, often preferring these mounts over standard options. The ordering process is consistently described as easy, with clear product descriptions and efficient communication regarding shipping. Reviewers also praise the prompt delivery service and the exceptional customer service, often mentioning quick resolutions to issues. However, some customers experienced issues with product fit for specific bike models, finding certain mounts incompatible or poorly aligned. A few reviewers also reported problems with product durability, such as cracks or poor screw quality, and expressed dissatisfaction with the company's response to these concerns. Additionally, some people encountered significant delays or unexpected fees with international shipping, leading to frustration.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the perfect fit of the... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the perfect fit, secure... See more

Delivery service

People report positive experiences with delivery service, often praising fast shipping to various locations... See more

Order

Users describe positive interactions with order. Many customers found the ordering process smooth, with clear... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent communication and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a seat mount AirTag and Garmin Varia mount for my new road bike and could not be happier. It is one of my favourite things about my bike. The Neat Components mount for the Varia is so much... See more

Rated 5 out of 5 stars

I purchased radar mounts for all my bikes and couldn't be happier. I've tried several other brands in the past, but Neat Components clearly stands out. When a delivery issue came up (due to the local... See more

Rated 5 out of 5 stars

An honest company that stands behind their products. I got a first generation tail light mount for my Winspace T1550. The mount developed a crack after about 6 months of training and Mathias and his... See more

Rated 5 out of 5 stars

I purchased a radar mount for my Pinarello X bike. I ordered the wrong part and Neat facilitated a quick return and replacement. The bracket fits perfectly and holds my radar firmly in place during... See more


Company details

  1. Bicycle Shop
  2. Manufacturing Service
  3. Research and Product Development

Written by the company

We offer 3d printer products for your bike and bike accesories, such as mounts for Garmin Varia rtl 515 and 516 to mount to aero seatpost, we also offer storage solutions to hange your helmet, shoes and glasses on your wall. aswell as options to store your wheel on the wall while zwifting.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

516 reviews

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Replied to 29% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Products and Outstanding Support

I purchased radar mounts for all my bikes and couldn't be happier. I've tried several other brands in the past, but Neat Components clearly stands out. When a delivery issue came up (due to the local post office), Mathias stepped in and resolved it quickly, even though it wasn't his responsibility. Great service and great gear — so thank you & I'll be ordering again!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

High quality

Very very nice items, I bought a radar mount and a glasses hanger.
High quality and quick shipping.
Thank you so much!!

7 July 2025
Unprompted review
Rated 5 out of 5 stars

So good - I bought another !

I bought a seat post mount for my Dogma F - was blown away with the quality and the fit - it looks as good as if it was an integral part of the original build and was made by Pina themselves. Was so impressed, I ordered another for my Colnago C64 !

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Garmin Varia 515 Mount

Recieved my Garmin Varia 515 mount very quickly, it was for a Merida Reacto 2025, it fits like a dream, very secure, and clean looking. I would highly recommend Neat Components, great product.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I purchased the bike support for my Garmin 515 radar weeks ago. Sadly, the package was lost & never arrived. I contacted Neat-Components who were more than understanding. They decided to replace the support ( and even waited for me to return from vacation - 2 weeks, before sending the package) ; It arrived last Friday. Installation is very easy & holds the radar perfectly.
A BIG thank you to Caroline at Neat for your Excellent Customer Service Performance & to the Neat- Components team !

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Canyon seat post mount for Varia Radar

I purchased the seat post mount for my Varia 515 to put on my Canyon Aeroad SLX. I fits perfectly to the shape of the post and the Varia locks into place like a charm. No more worries about losing it during a rough ride.
Also, the after sales went above and beyond when i lost a mounting screw, extremely customer focused! Would and have recommended to other riders in the club! Great job guys at NC

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Neat Components - What a gem

Having found Neat Components through Instagram, of course I was skeptical. Though after purchasing the Varia mount for an Enve Fray, receiving it, and having used it for quite a bit now. I'm happy to say the purchasing experience, customer service, and more importantly the product are great for this organization. Hopefully as they grow this remains intact.

One minor suggestion is either include OR link to some form of documentation for installation. The installation was not clear initially, but after a moment of fiddling with the product it was straight forward.

21 July 2025
Unprompted review
Rated 4 out of 5 stars

Good quality parts but some QA issues

Good quality parts but some QA issues. I ordered a seat post mount that did not sit flush with my madone gen 6. Tried to return but they said they could not since I am a US based customer when I emailed them. I then purchased a saddle mount that fits nicely and is of premium quality. No complaints on the saddle mount.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Garmin varia mount

I purchased Garmin Varia mount for Canyon Aeroad last year. It was perfect until the mount broke unprovoked.
I reached out for replacement and was sent a new mount for free.
The new mount is working perfectly just like the one that broken.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Saddle Mount Bontrager Trek

I bought a Saddle Mount for Bontrager/Blendr saddles (Garmin Varia 515/516, Wahoo TRACKR, Cycplus L7 & Garmin Varia 315/316. Fit perfectly and is a very clean design. Would recommend.

10 June 2025
Unprompted review

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