neat. Reviews 4,099

Good quality products: the toilet, bathroom and general surface cleaners are truly excellent! I have just re-ordered them. No more plastic waste, just small recyclable refill bottles.

Love the NEAT products. The customer service is excellent and delivery very good.
The prices are reasonable and choices are good.
I would recommend NEAT

Lovely reusable bottles, easy to use. The scents are very pleasant, not too overpowering. The foaming hand wash is especially good.

Loving your products, they work and they smell wonderful.
I’m using the hand washes and they are lovely. I’ve used the multi surface spray and it works really well and I’ve used the window and glass cleaner and it really works.

I've reached out to the company as suggested, and they kindly provided replacement pumps for my soap dispensers. Thank you for addressing the issue.A few weeks ago, I submitted a contact form on their website seeking guidance about maintaining my soap containers. I own three of these, and I've had to replace them thrice because the pumps fail and don't spring back after use. I hoped to learn a maintenance trick or receive some helpful advice. Unfortunately, I never received a response, which was quite disappointing and led me to try this platform instead. My 2-star rating reflects the customer service experience.

Edit
After contacting company as requested below they have sent me new replacelment pumps for my handwashing's bottles, so thank you for your response.

I filled out a contact form on this website a couple of weeks ago asking for some advice on the soap container. I have 3 of these which I have replaced 3 times now as the pump just stops working and doesnt return after being used. I asked if there was a trick to this maybe or for advice on how to maintain it. Needless to say I havent heard a word from them which is very disappointing, hence trying on here.
I only gave 2 stars because of the customer service.

I’ve just switched to this brand, bought in Tesco. I love the fact it’s also planet friendly and plant based. Please bring out more scents :).

I have previously left a review expressing my satisfaction with the products but disappointment with the triggers and pumps of the hand wash. Following this I was contacted by the customer service department with whom I had a very positive discourse and received some good advice on maintaining the product in a hard water area. I was also sent replacement pumps and triggers with a complementary refill as a gesture of goodwill. This level of customer service is exceptional and not only will I continue to use the NEAT products I wholeheartedly recommend them to others.

It's great because it does what it's supposed to do. It doesn't loose its scent. The smell is pleasant

Not a very Neat sales process. Shipping not disclosed on checkout for uk purchase which was misleading and ultimately meant it was cheaper to buy on Amazon.

Fast delivery, all packaging recyclable, the soap works well and all fragrances are pleasant. Only problem is the fill line is on the outside and you can’t see through the container so have to measure the water! Perhaps it would be easier to use a bottle for the concentrate that you can rinse a specific number of times to get the correct volume?

So impressed been looking for a while then decided to purchase washing up liquid and toilet cleaner.
From someone who wanted a dishwasher and hated washing up. I know love doing it. Just spray on dishes saucepans even air fryers pan. Wipe away and rinse the smell is lovely and the items really come up clean and sparkly. Even the cats dried on food dishes that I used to have to soak. Plus the rinsing water gets chucked on the garden in this dry weather. Toilet cleaner again smells amazing toilet bowl sparkles and the fact it sprays under the rim
A quick spray leave for 5 mins then brush. The prices are good when I worked out how much I normally use in washing up liquid and toilet cleaner. I am a convert and recommend these products. Will be trying others in the range soon.

Lovely smell when using this product but then it's gone does not linger for long, however loving the fact it's all natural and good value for money.

Using the toilet foam cleaner and anti bacteria bathroom cleaner and the floor cleaner all fab and smell fabulous the bathroom cleaners are powerful and clean toilet well. Also got washing up liquid too which ive not tried yet but I'm sure it will be good as all others are.

I do not like the handwash, no moisturiser in it and it leaves a film over my hands that is hard to wash off.

Each Neat product that I have used has worked really well and all smell amazing. I have purchased , antibacterial cleaner, toilet cleaner and floor cleaner.

Products last for ages and smell lovely.

I like Neat products, and I first got them in my local supermarket. The pastel packaging and aluminium bottles attracted me, as did the fact that they're green. I'm too lazy to read the labels, so I trust their advertising.
I was a tad disappointed that now some bottles are plastic, but it is what it is. My favourite products are hand soap, washing-up and toilet sprays. Products I wouldn’t recommend are body (shower) and floor cleaning - shower because you need a lot of it for a single wash, and the floor one seems not different from squirting just plain water.
Multi-surface, bathroom, shower and glass are still pending further testing - but shower and bathroom don’t seem promising.

From start to finish I received great service, and the product smelled divine!

Very fast response from customer service to questions and very happy with the answers from friendly people.