Great service, managed to slot my annual boiler service within 48 hours of contacting them. Professional and friendly staff varying from phone, email and in person communication. I have signed up to t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Friendly and efficient workforce. Uncovered some issues once work started but dealt with them without drama. Cleaned up after themselves every day. Added some cosmetic touches which other quotes said... See more
Company replied
Couldn’t recommend Neater Heat enough. Didn’t have any heating called Neater Heat. Had an engineer come out the same day and fixed the problem. Engineer wore his mask the whole time and wore shoe p... See more
Company replied
Called in neater heat as had used previously for a rad change , Old boiler was showing fault codes , they did full diagnostics and pcb was issue, cost of replacement was high and boiler was old.... See more
Company replied
Company details
Written by the company
PROFESSIONAL EX MILITARY ENGINEERING Neater Heat Central Heating Services was formed in 2011 by two ex Military Royal Engineers. Our aim is to provide an honest and professional service to domestic households. Neater Heat have trained and employed over 15 ex-service leaders to combine the skills of military life with the gas industry to make the perfect engineer. Living up to our name we are well known for our neat and precise installations and our neat and tidy work manner. All Neater Heat engineers are gas safe registered, fully qualified and have a exceptional knowledge in domestic and commercial gas central heating, general plumbing and renewable energy.
Contact info
6 Beechnut Ind Estate, Beechnut Road, GU12 4JA, Aldershot, United Kingdom
- 01252 338078
- info@neaterheat.co.uk
- neaterheat.co.uk
4.9
Excellent
283 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the service
Very happy with the service. I can't remember their names but they are all fantastic👌👏😁
30 April 2021
Reply from Neater Heat Ltd
Thank you very much for the review.
Very impressive
Very impressive, I contacted Neater Heat and they responded within 24 hours and fixed the problem.
30 April 2021
Reply from Neater Heat Ltd
Thank you Ken for your review.
Couldn’t recommend Neater Heat enough
Couldn’t recommend Neater Heat enough. Didn’t have any heating called Neater Heat. Had an engineer come out the same day and fixed the problem. Engineer wore his mask the whole time and wore shoe protectors to come into the house. Very friendly polite engineers. Very reliable. Providing an excellent service. Would definitely recommend.
30 April 2021
Reply from Neater Heat Ltd
Nicola, thank you very much for leaving an excellent review, as these help us grow as a small business.
Great job getting boiler working again…
Great job getting boiler working again ,but pump on way out so need to replace
30 April 2021
Reply from Neater Heat Ltd
Jane, thank you very much for leaving a review.
Great service and very reliable company
30 April 2021
Reply from Neater Heat Ltd
Thank you for taking the time to leave a review.
Moving and replacing hot water tank expansion vessel
The team worked very well and put the effort in to make sure the new pipe work and vessel fitted around our shelving which is great!
28 April 2021
Reply from Neater Heat Ltd
Derek, your review means a lot to us here at Neater Heat. Thank you.
Very happy to give a 5 star rating for…
Very happy to give a 5 star rating for Lee and his team. Very prompt arrival on the day from Pete who worked tirelessly until the job was completed. Pete has made a really lovely job of replacing our boiler and tidying up the pipe work and replacing the flue. I, like a lot of people, are working from home and Pete tried to keep the noise and disturbance to a minimum. All in all I thought it was a first class job and am very pleased with the job and the price - would definitely recommend. Thank you guys
28 April 2021
Reply from Neater Heat Ltd
Susan, Thank you very much for taking the time to leave a review.
Excellent and professional service.
28 April 2021
Reply from Neater Heat Ltd
Thank you for taking the time to leave a review.
Efficient and honest
From start to finish efficiency and initiative. Polite and informative of problems.
25 April 2021
Reply from Neater Heat Ltd
Mrs Hanson, thank you for taking time to write a review, your feedback is very important to us.
Fantastic service
Fantastic service. To the point, no bearing around the bush. Excellent skilled engineers. Reasonable price.
25 April 2021
Reply from Neater Heat Ltd
Thank you for the great review, We are a local run company so every bit of feedback like this helps us out.
Always efficient and friendly staff
Always efficient and friendly staff. Thoroughly recommend
25 April 2021
Reply from Neater Heat Ltd
Sarah, thank you so much for leaving a review, we at Neater heat are so grateful for customers like you and hope you stick with us for years to come!
Replaced a faulty boiler
Replaced a faulty boiler, promptly in the autumn. It has kept two oldies warm all during this cold locked indoors winter. Thank you Lee and your team. Tim & Chris.
24 April 2021
Reply from Neater Heat Ltd
The Neater Heat team are so pleased that we was able to sort your boiler issues! hope to see you again soon.
Restarted bioler
I bled one of my radiators in the evening and the next morning realised my boiler was not working. Called a few heating Engineer’s at 8am. Neater heat returned my call and by 10.30am one of their heating engineer was round and sorted it. Could not have asked for anything more. Super efficient
24 April 2021
Reply from Neater Heat Ltd
John, thank you for your positive feedback, your review means a lot to us and lets us know that we are on the right track. We look forward to seeing you soon.
Good quality service with an accurate…
Good quality service with an accurate quote at the start.
23 April 2021
Reply from Neater Heat Ltd
Fred, thank you for leaving us a review, we are a local run company and every bit of feedback like this does so much to help us out.
Reply from Neater Heat Ltd
Amanda, we would just like to thank you for taking time to write a review, we are a local company and every bit of feedback like this does so much to help us out. hope to see you soon.
Great company
Great company, had a fair price and completed my boiler installation in a professional manor from start to finish, left all the proper Gas Safe paperwork and area clean and tidy, highly recommended.
23 April 2021
Reply from Neater Heat Ltd
Melvin, we at Neater Heat are blown away by your positive words, we really appreciate the time you took to write a review. thanks again and hope to see you soon.
Reply from Neater Heat Ltd
Stewart, thank you for writing a review, so pleased we was able to help.
Reliable, Good Value and Highly Recommended
Neater Heat has done various work for me, including new boilers servicing and general heating maintenance, and has always been great value, reliable and excellent in every way. Highly recommended.
23 April 2021
Reply from Neater Heat Ltd
Colin, we cant thank you enough for the kind words about the service Neater Heat provide. Your review means a lot to us and lets us know we are on the right track. looking forward to seeing you again soon and thanks again!
Neater Heat are amazing!
Neater Heat are amazing, they ensure I am compliant by sending me reminders in advance. So they aren’t just your average business, they help make life easier.
Very friendly, approachable. Covid safe procedures to ensure reducing risk.
I would recommend to others!
23 April 2021
Reply from Neater Heat Ltd
Wow we at Neater Heat were blown away by your positive words Miaya. We really appreciate the time you took to write such a great review! Thank you again.
Reply from Neater Heat Ltd
Francoise, We at Neater Heat would just like to thank you for taking time to write a review. We are a local run business and every bit of feedback like this does so much to help us out. Thank you again and see you soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.