Plumbgas Services Limited Reviews 286

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many appreciate the fair pricing and the clear communication regarding costs and appointments. People frequently mention that the technicians are friendly, respectful, and tidy, often wearing shoe covers and cleaning up after themselves. Reviewers are particularly impressed with the promptness of service, with engineers arriving on time and completing work efficiently. The staff's helpfulness and willingness to explain procedures are also frequently noted.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Reviewers highlight the promptness and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the politeness,... See more

Price

Reviewers highlight positive aspects of price, consistently finding them fair and reasonable. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Niall arrived on time to change the radiator in the bathroom,he started by draining the system to enable him to remove the old radiator and fit new one after which he topped the system back up and che... See more

Company replied


Company details

  1. Plumber
  2. Environment Renewable Natural Resources
  3. Gas engineer
  4. Gas installation service
  5. Central Heating Service

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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Rated 5 out of 5 stars

A returning customer and once again…

A returning customer and once again very impressed. Ryan did a great job installing our new WC, an outside tap, and replacing a radiator. It is a neat installation and everything was left tidy - highly recommended !

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and polite engineer

Efficient and polite engineer. Work completed on time and to the quoted price. Highly recommend.

5 May 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the great review!

Rated 5 out of 5 stars

First Class Work provided by the Team

Recently had a bathroom refit and am very pleased with the result and service. Thank you to all the Plumbgas team and especially Nials for his first class work, which he carried out quietly, efficiently and professionally.

3 March 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review.

Rated 5 out of 5 stars

Very good service from the first…

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere was tidy and a very professional technician. Can well recommend the company and if required in the future will be my first call. Thank you for your prompt response and excellent customer service.

21 April 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for the 5 star review!

Rated 5 out of 5 stars

This company look after all my mums…

This company look after all my mums heating issues. Servicing and repairs if needed. Not only are they helpful but they are polite friendly and very knowledgeable.
I can’t recommend this company enough.
A safe set of hands.

17 April 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review.

Rated 5 out of 5 stars

I was informed of the engineers name…

I was informed of the engineers name and time of arrival before he came which I found was reassuring as I live on my own . When he arrived i could tell by his competent manner that my boiler service was in good hands .

13 April 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave this review!

Rated 5 out of 5 stars

Excellent service

Excellent service and explanation about an issue with condensing pipe. Two possible solutions explained.

26 March 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the great review!

Rated 5 out of 5 stars

Great customer service

Great customer service, very personal. Do what they say they will do. Friendly but professional.

31 March 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review!

Rated 5 out of 5 stars

Persevered

The engineer arrived on time and started work immediately. Although the job proved difficult he persevered and removed and replaced a faulty pump within the time estimated.

31 March 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for the great review!

Rated 5 out of 5 stars

Plumbgas is so reliable

2 very polite engineers (George & Matthew) arrived on time to service my boiler with shoe covers in hand. Wiped their feet and put their shoe covers on.
When they finished servicing my boiler, they announced all the things that they had checked and provided the outcome.
I was very pleased with their explanations and will continue to use plumbgas going forward.

23 March 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the great review!

Rated 5 out of 5 stars

Reliable company with knowledgeable staff

Plumbgas gave a reasonable quote for the work required and were able to offer a convenient appointment for it to be carried out. Name of engineer was also confirmed. Lewis kept us informed of his anticipated arrival and was on time. He was friendly and polite. Replaced a leaking radiator after draining the system and fitting new TRV along with some piping. System refilled and inhibitor included. He ensured all radiators were working before he left. Area was left clean and tidy. A very reliable company all round.

23 March 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review.

Rated 5 out of 5 stars

Plumbgas are a great company to select for all your plumbing needs.

Our plumber was friendly and efficient in diagnosing the problem and gave us some good options to consider. I really appreciated his patience in explaining the issues.

Plumbgas as a company are really prompt and efficient in dealing with appointments and communications is always clear with all costs explained before work goes ahead.

We had used them before and will certainly be using them in future. 100% recommend!

11 March 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great review!

Rated 5 out of 5 stars

As always

As always, friendly professional service.

23 February 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 star review!

Rated 5 out of 5 stars

Polite and thorough service

George was polite and courteous wearing the boot covers and cracked on with the service. He was thorough and told me everything I needed to know

15 January 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for this great review! We will pass this to George!

Rated 5 out of 5 stars

Communication is excellent with…

Communication is excellent with Plumbgas.
Engineer arrived on time and completed the job promptly.
Easy method of payment,e mail invoiced the following day.

13 January 2026
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the 5 star review!

Rated 5 out of 5 stars

Just to say I’d recommend Plumbgas!

Just to say, Plumbgas in Stafford sent George to complete the regular service on our boiler. George is a lovely polite young guy, who explained all the safety checks and servicing he completed. Highly recommend this company, particularly this young engineer.

12 January 2026
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the great review!

Rated 5 out of 5 stars

Dealt with my emergency calmly and kindly.

So pleasant and helpful in every way. Sent out a plumber quickly to fix a split pipe with water spurting out. So quietly calm and efficient when I was in a panic.

8 January 2026
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the 5 star review!

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