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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many people appreciate the reasonable and competitive pricing, noting the great value for money received. The quality of the work is frequently mentioned as outstanding, with consumers impressed by the attention to detail and the thoroughness of the jobs completed. However, some customers also noted that while the product quality was generally good, there were occasional instances where the product itself, such as specific doors, took longer to fit than expected.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, politeness,... See more

Price

Clients share positive opinions on price, consistently finding the services to be very reasonable and... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with new... See more

Quality

Users describe positive interactions with quality, with many reviewers pleased with the workmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nick of Neath Window Care was professional efficient and did a quick repair to our back door which we haven't been able to use as locking mechanism had failed. As well as the above important detail... See more

Rated 5 out of 5 stars

Nick is polite and friendly, does an excellent job of measuring and fitting, and takes care to leave your house clean while he works. The windows themselves are good quality, he fitted two windows and... See more

Rated 5 out of 5 stars

Nick is great and prices are really reasonable. He is super professional and does a thorough job with care and attention to detail. I was recommended through word of mouth which is always the best w... See more

Rated 5 out of 5 stars

I ve called on Nick, Neath window care for several jobs, some bigger some smaller. He s fitted a new beautiful upvc back door, fitted new front door handle, letter box and knocker and fixed windows fo... See more


4.9

Excellent

TrustScore 5 out of 5

95 reviews

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No history of asking for reviews

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4.9

All reviews

(95)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Nick has done an amazing job today supplying and fitting my new front door. His workmanship is perfect, he’s extremely clean and tidy, his prices are very reasonable and he even fixed a broken lock on another door, which wasn't scheduled in. I would highly recommend him and my door looks awesome, thank you Nick!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

We had new furniture delivered last…

We had new furniture delivered last Saturday - the delivery men inadvertently bumped our front door out of it’s correct alignment ,whilst bringing the said furniture in to our property.
I rang Nick after a quick Google search - and I was really delighted that I did.
He attended our property rapidly ,and he quickly identified and rectified the faults ,on our Composite front door ,that had been unlockable.
Nick was a delightful man ,who was very polite ,professional and friendly throughout doing his repair work to our front entrance door.
Nick is a local Businessman who takes pride in doing a great job -and myself and my Wife ,would unconditionally recommend his Services.
Without his help at the Weekend we would have been rightly stuck!👍
Many Thanks Nick.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

I had an issue with my back door alignment, making it difficult to close.
Nick was extremely helpful from the first phone call. He made sure I could lock it overnight and came the following morning.
I was in work, but my son was here and he fixed it straight away. He then came back in the evening for the payment.
Very professional, excellent service and VERY reasonably priced.
Would highly recommend ⭐️⭐️⭐️⭐️⭐️

10 June 2026
Unprompted review
Rated 5 out of 5 stars

From an initial visit to appraise our…

From an initial visit to appraise our needs for replacement double glazed units Nick was both professional and totally understanding of our requirements, giving sound advice.
Job was completed very satisfactorily at a very fair price.
Would highly recommend Neath Window Care.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work

Nick did a brilliant job, was quick, professional, and very knowledgable. Competitively priced too, would recommend Neath Window Care to everyone!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Replacement glass panes + new windows

Contacted Nick for replacement glass whereby our windows had misted as well as replacement windows for our garage. He completed the work to a very high standard and was very helpful, explaining all options to us.. we will be using him again for future work, highly recommend

2 May 2026
Unprompted review
Rated 5 out of 5 stars

1st class service

Great service from Nick.
Our tilt and turn window decided to break just hours before going away, meaning it would not close securely.
1 phone call to Nick and he turned up late evening to repair on the spot.
1st class service and a great guy!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service by Nick the window…

Fantastic service by Nick the window fitter. Had an issue with a sash window not fitting well resulting in a gap at side of window allowing draughts and daylight through. It didn’t take him long to find the fault and fix it. Very friendly, and I’m adding more work to his already busy schedule.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Saved the day!

Nick was truly my knight in shining armour! I thought I had locked myself out as my key wasn’t turning in my lock. A woman walked past and told me there was a window man working around the corner. I explained the situation to Nick and he managed to open my door quickly with no damage. An absolute hero, thanks so much Nick, forever grateful.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with the window and…

Really pleased with the window and instalation, professional and friendly service, excellent price, used previously for repairs to window so this was my first experience of installing new window, would definitely recommend and be using again! Thanks

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Nick from Neathwindowcare is excellent

Nick from Neathwindowcare is excellent. He responds immediately when you call him and he is very reasonably priced. His work is excellent. Can not fault him. He’s a pleasure to have in the home. So polite and respectful. Very clean worker too.
Thank you Nick.

20 March 2026
Unprompted review

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