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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many people appreciate the reasonable and competitive pricing, noting the great value for money received. The quality of the work is frequently mentioned as outstanding, with consumers impressed by the attention to detail and the thoroughness of the jobs completed. However, some customers also noted that while the product quality was generally good, there were occasional instances where the product itself, such as specific doors, took longer to fit than expected.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, politeness,... See more

Price

Clients share positive opinions on price, consistently finding the services to be very reasonable and... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with new... See more

Quality

Users describe positive interactions with quality, with many reviewers pleased with the workmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nick of Neath Window Care was professional efficient and did a quick repair to our back door which we haven't been able to use as locking mechanism had failed. As well as the above important detail... See more

Rated 5 out of 5 stars

Nick is polite and friendly, does an excellent job of measuring and fitting, and takes care to leave your house clean while he works. The windows themselves are good quality, he fitted two windows and... See more

Rated 5 out of 5 stars

Nick is great and prices are really reasonable. He is super professional and does a thorough job with care and attention to detail. I was recommended through word of mouth which is always the best w... See more

Rated 5 out of 5 stars

I ve called on Nick, Neath window care for several jobs, some bigger some smaller. He s fitted a new beautiful upvc back door, fitted new front door handle, letter box and knocker and fixed windows fo... See more


4.9

Excellent

TrustScore 5 out of 5

95 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.9

All reviews

(95)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

Nick was recommended by a work colleague ashe had a glowing review for the work he did for them.
Contacted Nick for a quote on 4 upstairs windows, price was great, a start date was given for a few weeks time, work was done quickly with fab finishing inside and out, clean and tidy during the process too.
Polite and chatty and loves his coffee.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Really friendly guy

Really friendly guy, quick to cone out and measure and provide with quote. Good competitive price. Good on contacting when ready to fit. Left no mess. Happy with window repair.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Nick

Excellent service from Nick. He's replaced three windows for us, and each time he has produced an efficient, thorough quality service. We would 100% recommend him. =)

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Continuing service

Thanks once again Nick for your technical know how and excellent service. You have maintained the beautiful windows you installed in excellent condition.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Neath Window Care Ltd, a great experience.

Nick was recommended by a friend. He replaced window and door panels, broken patio door mechanisms, worn window vent hinges and suggested, and fitted, patio door stays ( brilliant idea ). Nick was friendly, professional and informative. He came when he said he would and after completing the work cleaned up after himself. I'm careful when recommending companies to others but have no hesitation in recommending Neath Window Care Ltd. Thanks Nick.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent firm, Excellent service.

Had a number of issues with my windows that had accumulated over the years; these included a broken seal, a window with broken shoot bolts and a Velux window with a broken handle.
Nick Jones of Neath Windowcare fixed all my problems quickly and efficiently.
Very impressed all round with the service provided plus Nick always responds to messages

13 March 2025
Unprompted review

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