Very pleased with the customer services when ordering a part for my old juicer: an older style part was swiftly sent when it was realised that the new part would not fit my juicer. Many thanks for a... See more
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The delivery was very quick and after discovering I had a faulty control unit, the support team did a fantastic job sending a replacement very quickly. The new unit works great. The instructions are... See more
I’m very happy with the Nebula dehydrator — it works well and I bought it specifically because it is advertised as suitable for making fruit rolls/pastila. However, there is one important issue... See more
I absolutely love this dehydrator. Iv been slowly making more healthy choices and this machine sure helps. It's compact abit smaller then your microwave. Digital timers. You can do several batches at... See more
Company details
Written by the company
We are a premium supplier of household appliances. Including cold press juicers, dehydrators and red light therapy devices.
Contact info
Unit 27, Tresham Road, Orton Southgate, PE2 6SG, Peterborough , United Kingdom
- sales@nebula-appliances.com
- nebula-appliances.com
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I ordered a part for my juicer only to…
I ordered a part for my juicer only to discover it didn’t fit. Staff resolved the problem and sent the correct up grade
Will always rate this company as a…
Will always rate this company as a while 5 stars. They’re always happy to help in whatever way they can and having tried a few dehydrators out there in my time, there’s are my favourite by far.
Excellent product and service
Easy to order, kept well informed, and quick delivery. I was pleased that delivery was via Royal Mail.
I’m impressed with the quality and performance of my dehydrator, which is currently full of plums and mushrooms!
Excellent juicer, excellent follow up service
I use the Nebula grande juicer every day, to make 2 pints of juice for a number of family members. The juice consists of a variety of fruit and veg, including carrots which are notoriously tough on juicers. Our juicer is now well out of warranty and I got in touch with Nebula to source a replacement part. They couldn't have been more helpful and within days I had the required part, free of charge. Thank you Jessica. Excellent juicer, excellent after sales service 👍😁
Easy to order replacement strainer
Easy to order replacement strainer, quick delivery so good experience altogether
Very good buying experience
Promptly sent. Very well packaged, including a screw driver for stand assembly. The light is very compact and easy to move around. Was recommended to me by a friend. Very pleased with the light and would recommend this company.
Sturdily made…
The red therapy light is sturdily made and easy to use. Just plug in and decide if you want one option of both. I am using it daily to support my kidneys
These were 1000w red light panels
These were 1000w red light panels. They were very well packaged and were quickly delivered. The product is high quality. While some more thinking is required on the part of the company to improve modularity for having panels side by side etc, they are making good progress. These may seem like dated technology but 660nm and 850nm are also used by the NovaThor bed which costs $150,000. I have no need for touch screens orctimers as my mobile phone can do that, and the idea of an electronic control system when a simple switch will suffice is terrible. They are working well and one of the two is running upside down without any problems so far. Highly recommended.
Great product👍👍
I’ve used the juicer once so far, it’s quiet, easy to use and makes delicious juice. User instructions are concise & clear. It’s easy to take apart & clean too.
Another wonderful Nebula Product
Another great Nebula Red Light device - wonderful quality and fast delivery.
Super fast delivery and a great item at…
Super fast delivery and a great item at a better price than Amazon or eBay.
I'm very satisfied.
5 star customer service
I ordered a Nebula travel mug on 5th February 2024 via Amazon which was received 2 days later.
A year to the day of the order, the mug suddenly stopped charging.
I reached out to customer services that evening and had a lovely email from Jessica the next morning asking if we could send a video of the issue. I didn't have the mug to hand at the time but sent it to her upon my return from work.
This morning she has already reviewed it and agrees it's faulty and dispatched a replacement.
The service was top notch, especially as it was a year since the order and I expected to be told to jog on.
5 star service, especially from Jessica, and I will be purchasing more products soon!
Thanks again team Nebula 👍
At first I was afraid to order because…
At first I was afraid to order because I had never heard of this company, but the efficient customer service that patiently answered my questions convinced me. Fast shipping, item packed professionally. The lamp looks professionally made, but I will only know about its effectiveness after a few treatments.
Fabulous product and amazing customer service
I purchased the 1000w red light a few months ago and have only got round to using it recently. I’m finding it fabulous, definitely helps my mood and I’m excited to see what other health benefits will come in the near future. But what I can say is the customer service of Nebula appliances are the absolute best I’ve ever worked with. I cannot commend them enough, absolutely fantastic. Have absolutely no hesitation buying from this company, they are extremely good.
Really happy with this sauna blanket
Really happy with this sauna blanket, I have been researching them for a while and I’m really glad I bit the bullet and purchased one. The delivery was really quick and everything has just been anazing
I absolutely love this dehydrator
I absolutely love this dehydrator. Iv been slowly making more healthy choices and this machine sure helps. It's compact abit smaller then your microwave. Digital timers. You can do several batches at once.I have only made fruit leather so far. So many possibilities. Can't wait to for this journey.
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