Needi Reviews 160

Lizzie is helpful and quick to reply to all and any requests. The team are creative and imaginative with their proposals, and patient with us while we take time to agree. I like working with needi and look forward to continuing to do so in 2025

I ordered a tin of cycling biscuits and had a few issues as they took a while to arrive. I emailed them to find out where my order was as It had been over a week and nothing had arrived. The communication was very good they chased up my order and tried to rectify the situation as they were a birthday present which we needed by the end of the week. The biscuits finally arrived after 12 days.

Needi have been an incredible help for us. They are responsive, informed and so accommodating. Their gift recommendations are fantastic, and the quality is always top tier. I am so appreciative of all needi do for us, and don't know what I would do without them.

The team at Needi are always incredibly helpful in coming up with gifting ideas, most recently for a colleagues wedding gift. Him and his new wife were thrilled at the thoughtful present which arrived in good time and was immaculately presented - thanks again team Needi!

I've used Needi a few times now for swag/gifts and have found every part of the experience great! I tell them what I'm roughly looking for, they come back with some ideas which we can tweak, then they take care of ordering, shipping, tracking delivery- perfect. I also like that we can personalise the items as well. Would definitely use again.

My company has been using needi for a couple of years and they are a truly five star gift concierge service every single time. On a monthly basis I send out gifts to clients and my needi gifting angel always comes up trumps with ideas and goodies. I have recommended and will continue to do so who needs bespoke or continuous gifts for their customers too!

Our gifting angels!!

Cannot recommend Amy highly enough. She has the best ideas and always delivers top rated products and service! 5*

There aren't enough words to describe how much I love Needi and the entire team!

Whenever I need to send anything, big or small, to one person or a hundred people, I use Needi. They take all the additional time and effort of researching options away for you, and have regularly helped me when I have been completely stuck for ideas! Most recently, I needed something within a couple of days (with a weekend in-between) and they took on the challenge! I really appreciate you, team Needi!!

Great service even when the supplier didn’t have the exact product in stock. Needi reached out and quickly worked through another solution meaning the gift even with changes arrived well on time.

Made an order for my employees and have been very let down by your service. No personal touch or feeling like a personal service. Very different experience compared to when I first ordered. Gifts were okay but won’t be re-ordering.

Good service but over priced biscuits !

I informed the company soon to be out of date cheese disappointed

Great website, great service and delivered on time!

Was offered a free sample via a mail campaign, this was illustrated on multiple occasions via an email chain, having been sent the free sample through, was then asked to pay for the sample at full price. The same item could be found on multiple websites for much less. All a bit crooked.

Great product , speedy delivery

Amazing selection of gifts, fast delivery and high quality. Top notch.

Great job ! Really easy to order and add messages. Arrived promptly although I only ordered them 48 hours before they arrived on Pancake day as planned. Staff loved the gifts. I would highly recommend this Company and their products / service.

a pleasure to work with. The staff are friendly and will always go above and beyond to help search for that special gift.

Good delivery was quick and product is lovely

I won a large value gift voucher for Needi. I decided to spend this on a spa break so followed instructions on the website and emailed an advisor. Lizzie responded with some really excellent options. We went back and changed our preferences a couple of times and nothing was too much fuss for Lizzie. She helped us in finding a great deal (cheaper than available if we’d booked directly with the spa) and it was all just very seamless. I think it’s a much nicer way to book something like a spa break/staycation than having to compare sites and monitor prices yourself. They have clearly built some great relationships with their vendors that allow for this