Following a purchase made through Facebook, wanting to buy a product that has nothing to do with what this company sells, I was charged €16.90. Thanks to Ayla from customer service a solution has b... See more
Company replied
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See what reviewers are saying
While I don't use needtohike every day, it's an indispensable app that I'm grateful to have. It's a social media tool that makes use a lot of people in the world much easier. Just be mindful of batte... See more
My experience was good because they resolved my problem immediately when I called. They also answered my call right away, which is exactly what every customer needs.
Really disappointed in this whole carry on especially having to leave reviews or else I will not be refunded!!! All round sad experience right from the start it was not what I was lead to believe!!!
4.1
Great
276 reviews
Hasn’t replied to negative reviews
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I have no idea why I have a…
I have no idea why I have a subscription with you? I'm even more confused why need to hike took £39.99 out off my account, not happy. I can't get through too anyone on emails or phone. Can somebody please help me thankyou. The date below is a rough guess but my bank will take it up as a fraud case, if I do not get my money back or if any more money comes out. Donna
11 June 2024
Unprompted review
Reply from Needtohike
Dear Donna,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@needtohike.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Eugene from escalation team is going to…
Eugene from escalation team is going to refund my money
15 May 2024
Unprompted review
I really don't have the idea why I…
I really don't have the idea why I connected to your site. That's why I decided to unsubscribe on it. Sorry for inconvenience.
14 May 2024
Unprompted review
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