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Neko HealthReviews 

380
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as excellent and efficient. Customers consistently praise the staff for being professional, friendly, and knowledgeable, making the entire process comfortable and reassuring. Many people found the user experience to be first-class, with a modern, futuristic environment and clear explanations from doctors regarding results and recommendations. Reviewers also highlight the great value for money, often noting that individual tests would cost more elsewhere, leading many to rebook for future years. However, some customers also noted difficulties with the booking process, finding it impossible or experiencing cancellations. A few other people also felt that the health checks did not provide new insights beyond what a GP could offer, and some expressed concerns about the thoroughness of certain assessments or follow-up care.

What people talk about most

Service

Users describe positive interactions with service, highlighting it as professional, efficient, and thorough.... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, efficient,... See more

User experience

People report positive experiences with user experience, describing it as fantastic from start to finish and... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking process easy... See more

Value for money

Customers consistently note positive experiences with value for money, often describing the service as well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Was recommended this company, and I can honestly say was very impressed, . Very professional and knowledgeable and staff very friendly. So impressed I've already booked for next year 🫶. I believe pre... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

380 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(380)

371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great insight into current health…

Great insight into current health status.

28 March 2026
Neko Health logo

Reply from Neko Health

Thank you so much, Jennifer! We’re delighted you had a great experience with us and truly appreciate your support. We look forward to welcoming you again soon!

Rated 5 out of 5 stars

Great experience

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do something about his high cholesterol. Looking forward for them to expand the list of services - it would be great if they could, for example, provide genomic or epigenetic sequencing, or even just a DEXA.

10/10 would come back again.

27 February 2026
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Reply from Neko Health

We sincerely appreciate your kind feedback, Ferdinando! It’s wonderful to hear that you had a great experience with us. Our team works hard to create memorable moments for our guests, and your words mean the world to us. We hope to see you again very soon!

Rated 1 out of 5 stars

I do not believe the scan is worth the…

I do not believe the scan is worth the cost. It is my impression that the information provided after the scan consists of simple details that are already available through a GP.
I have advised my wife and son not to attend their appointments there as well.

8 May 2026
Unprompted review
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Reply from Neko Health

Hi Francis, thank you for taking the time to share this feedback. We’re genuinely sorry to hear that the experience didn’t match your expectations. Our service focuses specifically on cardiovascular health, skin mapping, and metabolic markers, and we apologize if this wasn’t completely clear before your appointment. We do have a detailed list of the biomarkers we test for on our website.

Rated 5 out of 5 stars

Insightful

Friendly, efficient service, personalised and useful health insights. Action to take. Very pleased.

23 March 2026
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Reply from Neko Health

We truly appreciate your wonderful feedback, Paula! It’s great to know we made your visit special. Looking forward to your next visit!

Rated 5 out of 5 stars

Great experience overall

Great experience overall
The scan was good

13 February 2026
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Reply from Neko Health

We truly appreciate your wonderful feedback, Ernie! It’s great to know we made your visit special. Looking forward to your next visit!

Rated 5 out of 5 stars

Annual health review

Very professional staff, facility and environment. Great insights and sharing of expert knowledge. Will definitely return for next annual health check.

14 April 2026
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Reply from Neko Health

We sincerely appreciate your thoughtful review. Knowing that we were able to provide you with a great experience motivates us to keep doing our best every day. We can’t wait to welcome you back!

Rated 5 out of 5 stars

From the time you walk through the door…

From the time you walk through the door to receiving your report the whole experience is good. It is futuristic and you are made to feel comfortable. Instructions are simple and everything that you experience is explained to you. There was no rushing and the time spent with the doctor was very good. My scan and tests were all explained to me and I had plenty of time to ask questions.
When your report is completed it is easy to access and goes through all of the tests and tells you what improvements you need to make.
I have already made my appointment for next year.

17 February 2026
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Reply from Neko Health

Thanks so much for sharing your experience, Patricia! Hearing that you enjoyed your visit makes our day. We’re grateful for your support and excited to serve you again in the future.

Rated 5 out of 5 stars

Very hi tech and futuristic .

Very hi tech and futuristic .
Comprehensive data collected and then delivered a thorough response . This was then sent in a report with suggestions for improvement.
All the staff very welcoming.

24 February 2026
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Reply from Neko Health

Thank you for your wonderful feedback, Jane! We’re so pleased to hear you had such a positive experience with us. Your support and encouragement truly mean a lot to our team, and we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great service.

19 March 2026
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Reply from Neko Health

Thanks, Håkan! We’re thrilled you enjoyed your experience and hope to see you again soon.

Rated 5 out of 5 stars

Brilliant service

Friendly and efficient service from start to end. Couldn’t ask for more. Even booked follow up scan for next year!

23 March 2026
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Reply from Neko Health

We’re so glad you had a great experience and that you’ve already booked your follow-up scan. Thank you for taking the time to share your experience! 

Warm regards,
Neko Health

Rated 3 out of 5 stars

Initial good follow-up dreadful

Found the initial consultation very efficient and enlightening. Though waiting for secondary results took longer.
Now I have a message for follow-up on both skin and cardio, with messages repeated every three days. But when it comes to book it’s impossible. No dates available and no response to emails or text serves.
Find it unprofessional and not reassuring if there is actual an issue.
But just like the NHS, your kind scr—ed.

I have used both the mobile and email you have provided since the 29th with no response from either.

28 April 2026
Unprompted review
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Reply from Neko Health

Thank you for taking the time to share your review! It's great to hear you enjoyed the scan with us. I appreciate your concerns regarding our follow up process and I'm sorry for the disappointment with booking your appointment. We have shared your comments directly with our team to review for future.

Unfortunately, I'm unable to locate your profile without further details from you. Could you kindly reach out to our support team at support@nekohealth.com or by phone at +44 7701 411315 and we can investigate this further with you?

Warm regards,
Neko Health

Rated 5 out of 5 stars

Great to be able to get a full body…

Great to be able to get a full body scan, with multiple in depth tests and individual access to a Doctor to explain the results and make recommendations for improvements.

I will be back next year to check my progress!

21 March 2026
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Reply from Neko Health

Thank you for taking the time to share your review, we're thrilled you enjoyed the in depth tests and we look forward to seeing you again next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

I was made to feel welcome on arrival

I was made to feel welcome on arrival. Professional and polite staff Very informative experience.

12 February 2026
Neko Health logo

Reply from Neko Health

Thank you so much for sharing your experience and for your kind words about the team. We’re always here if you have any questions or need anything else in the future.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Super Service

Fantastic Service overall. All procedures were done so quickly and efficiently. Blood test results were done within half an hour. A full body scan was also done from head to toe with hand grip and ECG(heart reading). A full overview from the doctor about all your results all done within the hour. I recommend this procedure for who ever wants a quick full body MOT 😃 and results after an hour.

16 February 2026
Rated 5 out of 5 stars

Good check up

It was a good check up! A yearly check up like this gives you valuable information about how you are health wise.

3 March 2026
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Reply from Neko Health

Thank you for your 5 star review! That’s wonderful to hear. We’re glad the check-up gave you valuable insights into your health. If you have any questions or need anything else, just let us know.

Looking forward to welcoming you again next year.

Warm regards,
Neko Health

Rated 5 out of 5 stars

An amazingly comprehensive health scan…

An amazingly comprehensive health scan and range of tests. I now know what is going well and what to keep an eye on. The follow up for a couple of skin marks was comprehensive and finally the staff were professional and lovely!

4 March 2026
Neko Health logo

Reply from Neko Health

Thank you for the lovely review! We’re delighted to hear that you found the health scan and testing process comprehensive and informative. Thanks for your feedback! 

Warm regards,
Neko Health

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