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Neko Health Reviews 

384
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 364 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly kind, professional, and helpful throughout the entire process. The service and user experience are frequently described as excellent, efficient, and state-of-the-art, with many appreciating the quick turnaround and clear explanations from doctors. Many customers also find the service to be great value for money, often booking follow-up appointments for future years. However, some people were dissatisfied with the booking process, finding it difficult to schedule appointments or experiencing cancellations. A few other people also felt that the health checks were not thorough enough, with some known conditions being missed or certain areas not being assessed.

What people talk about most

Service

Customers had positive experiences with service, often praising the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, describing them as incredibly kind, welcoming,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as exceptional, surpassing... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and pleasant, even... See more

Value for money

Reviewers mention positive feedback about value for money, with many finding the service to be better than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

What can I say? Except the best medical health check experience I’ve ever had in my life. The whole team were superbly good especially the fantastically helpful reception team. The health check itself... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied


Company details

  1. Local Medical Service
  2. Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(384)

375 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super Service

Fantastic Service overall. All procedures were done so quickly and efficiently. Blood test results were done within half an hour. A full body scan was also done from head to toe with hand grip and ECG(heart reading). A full overview from the doctor about all your results all done within the hour. I recommend this procedure for who ever wants a quick full body MOT 😃 and results after an hour.

16 February 2026
Rated 5 out of 5 stars

Good check up

It was a good check up! A yearly check up like this gives you valuable information about how you are health wise.

3 March 2026
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Reply from Neko Health

Thank you for your 5 star review! That’s wonderful to hear. We’re glad the check-up gave you valuable insights into your health. If you have any questions or need anything else, just let us know.

Looking forward to welcoming you again next year.

Warm regards,
Neko Health

Rated 5 out of 5 stars

An amazingly comprehensive health scan…

An amazingly comprehensive health scan and range of tests. I now know what is going well and what to keep an eye on. The follow up for a couple of skin marks was comprehensive and finally the staff were professional and lovely!

4 March 2026
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Reply from Neko Health

Thank you for the lovely review! We’re delighted to hear that you found the health scan and testing process comprehensive and informative. Thanks for your feedback! 

Warm regards,
Neko Health

Rated 3 out of 5 stars

Good clinical experience, but follow-up coordination needs improvement

The clinic visit itself was professional and efficient, and I was impressed with the in-person experience.
However, the follow-up process needs improvement. I was referred to Atrium Vårdcentral for further treatment, but it took over two months — from 25 February to 29 April and numerous follow-up emails to Neko's custom support to secure an appointment.
Better coordination with external partners and more proactive communication would significantly improve the overall patient journey.

25 February 2026
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Reply from Neko Health

Hello, 

Thank you for taking the time to share your experience with us. We sincerely apologise for the frustration caused by the delays in the follow-up process.

Your feedback is truly valuable to us, and we will share it with the relevant department. 

Kind regards,

Rated 5 out of 5 stars

Very slick and results immediate

Very slick and results immediate. This is how the NHS Should work. Unfortunately it doesn’t. Neko offers great value for the money.

27 March 2026
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Reply from Neko Health

It’s wonderful to hear you had such a positive experience at our clinic! We really appreciate you taking the time to share your feedback and are glad you see the value in what we offer.

We hope to see you back next year! 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Brilliant service

Brilliant service , wonderful caring staff thank you

6 May 2026
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Reply from Neko Health

That’s wonderful to hear. Thank you so much for sharing your experience and kind words about our team. We’re always here to make sure you feel supported every step of the way.

We’ll make sure your feedback reaches the team.

Warm regards,
Neko Health

Rated 5 out of 5 stars

This is a very efficient service

This is a very efficient service, you are taken on time and everything moves swiftly - staff are very nice and informative. This medical is good value and very useful to get a baseline on some aspects of your health. Ideal for younger clients. The idea being to return every year or so to check for changes. As an older client the results did not surprise me!

12 February 2026
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Reply from Neko Health

Thank you for sharing your experience and feedback. We’re glad you found the service efficient and valuable. If you have any questions or need anything else in the future, just let us know! 

Warm regards,
Neko Health

Rated 5 out of 5 stars
Neko Health logo

Reply from Neko Health

That’s wonderful to hear. Thank you so much for sharing your feedback about your experience.

We’re looking forward to welcoming you again in the future.

Warm regards,
Neko Health

Rated 5 out of 5 stars

The Neko scan 1st review

The Neko scan too place and a very nice, clean and sophisticated environment. The scan, blood tests and consultation was done very quickly and quite a thorough analysis was performed very quickly with instant result The flow-up with the doctor who went through the results was very useful. I am unsure whether a measure of the visceral fat was done ( i will have to examine the results again but initially i couldnt find these results).

20 February 2026
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Reply from Neko Health

Thank you for your 5 star review! It’s great to hear you found the Neko scan experience thorough and helpful. Regarding your question on visceral fat measurement, we don't currently test this value in our scan. However, we will pass this suggestion along to our team! 

Warm regards,
Neko Health

Rated 4 out of 5 stars

Good feedback on the test results

Good feedback on the test results. Could have analyzed more parameters if possible. Good environment and professional service. They investigated thoroughly and referred any results that deviated from normal. I would gladly undergo the examination again.

3 March 2026
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Reply from Neko Health

Thank you for sharing your review! It's lovely to hear about your positive experience at our clinic. We are working to advance our scans in future to expand our testing, we will be sure to share your feedback with our team! 

Looking forward to welcoming you again in the future.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Friendly respectful efficient service…

Friendly respectful efficient service all staff were friendly and professional in how they dealt with me

3 March 2026
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Reply from Neko Health

Thank you for your lovely feedback! We’re so pleased you found our team friendly, respectful, and professional. We really appreciate your support!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Great staff

Great staff, very friendly and helpful. Was super quick and everything explained well! 100% recommend.

16 January 2026
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Reply from Neko Health

Thank you for the 5 star review! We really appreciate you taking the time to share your experience wiht us, and we appreciate the recommendation! 

Looking forward to welcoming you again.

Warm regards,
Neko Health

Rated 5 out of 5 stars

I couldn't ask for more!

I couldn't ask for more from a 1 hour healthcheck. Everything was so well managed - the results were relevant and pertinent to my situation, and the follow up was excellent.

10 March 2026
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Reply from Neko Health

Thank you so much for your 5 star review! We’re so glad your Neko Health Scan experience felt thorough and relevant for you, and that the follow-up met your expectations. Thank you for sharing this with us. 

Warm regards,
Neko Health

Rated 5 out of 5 stars

NEKO- will be a yearly visit

The process and the team were efficient, personal and professional. A couple of things were spotted and highlighted to me, one which meeds medical attention. I would recommend to everybody.

12 February 2026
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Reply from Neko Health

Thank you for your 5 star review! It’s great to know the team made you feel supported and that you found the scan helpful. If you have any questions about your results or need anything else, just let us know. We’ll make sure you’re looked after every step of the way.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Very clean

Very clean, professional and excellent feedback on the areas to improve.

23 March 2026
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Reply from Neko Health

Thank you for your feedback! We’re so pleased you found the service professional and helpful, and that the feedback gave you clear areas to focus on. We appreciate your support!

Many thanks,
Neko Health

Rated 5 out of 5 stars

I was very pleased with my health…

I was very pleased with my health check. Being the first time I was unsure what to expect but it was very private and I felt extremely comfortable.

20 February 2026
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Reply from Neko Health

That’s wonderful to hear. We’re so glad you felt comfortable at your first health check with us. Thank you for sharing your experience.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Really amazing company and follow ups…

Really amazing company and follow ups are really thorough nothing is to much trouble for the doctors and staff highly recommend this company

6 February 2026
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Reply from Neko Health

Thank you for your 5 star review! We're thrilled to hear you had an amazing experience at the clinic. We really appreciate your support on our journey! 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Excellent Health Analysis

I recently visited Neko Health Manchester for a full body scan and was genuinely impressed by the level of insight provided within just a two hour appointment. The technology and detail involved were outstanding, and it was fascinating to learn so much about my overall health in such a short space of time.

The entire team were professional, welcoming, and extremely knowledgeable throughout the visit. They took the time to listen carefully to any concerns I had and provided clear, helpful advice to support my ongoing health journey.

I would highly recommend Neko Health to anyone who is serious about understanding and improving their health. An excellent experience from start to finish.

7 March 2026
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Reply from Neko Health

Thank you so much for sharing your experience and for recommending us. We’re glad you found the insights and support helpful on your health journey. We hope to see you back next year! 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Very welcoming

I was made to feel very welcome. Everything was clean and well presented. The technician was very caring and thorough. The doctor explained everything and reassured me about my areas of concern. It is good to know that skin marks can now be monitored going forward.

12 February 2026
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Reply from Neko Health

Thank you for your kind review! We’re so glad you felt welcome and reassured during your visit, and that you found the environment and care team supportive. If you ever have any questions or need anything else, just let us know.

We’ll make sure your feedback is shared with the team.

Warm regards,
Neko Health

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