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Neko Health Reviews 

383
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 364 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as exceptional and better than expected. Customers frequently highlight the staff as incredibly kind, professional, and helpful, making the entire process comfortable and reassuring. The user experience is consistently praised for its efficiency, with low waiting times, quick turnarounds, and clear explanations from doctors. Many also find the service to be excellent value for money, often comparing it favorably to other private healthcare options and rebooking for future years. However, some people were dissatisfied with the booking process, finding it difficult or unprofessional, and a few experienced issues with follow-up care or communication after their scan. Additionally, some reviewers felt the health checks were not as comprehensive as anticipated, occasionally missing known conditions or providing information already available through a GP.

What people talk about most

Service

Customers had positive experiences with service, often praising the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, describing them as incredibly kind, welcoming,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as exceptional, surpassing... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and pleasant, even... See more

Value for money

Reviewers mention positive feedback about value for money, with many finding the service to be better than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

What can I say? Except the best medical health check experience I’ve ever had in my life. The whole team were superbly good especially the fantastically helpful reception team. The health check itself... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied


Company details

  1. Local Medical Service
  2. Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

383 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(383)

374 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional in all aspects

Very professional in all aspects
Covered everything you needed to know about your body and health

7 April 2026
Neko Health logo

Reply from Neko Health

Thank you for taking the time to share your feedback! It's so great to hear you found the experience professional and comprehensive, and that it covered everything you needed to know about your health.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service

Excellent service, everything was simple and explained as we went along and a good explanation of the results from the doctor on duty

27 March 2026
Neko Health logo

Reply from Neko Health

Thank you for your feedback and your 5 star review! We’re glad you found the process simple, clearly explained, and that the results discussion with the doctor was helpful. We hope to see you back next year!

Many thanks,
Neko Health

Rated 2 out of 5 stars

Aftercare is shambolic

Actual scan and cardio check were impressive and efficient

Unfortunately the aftercare is shambolic and totally disorganised

Just cancelled my follow up appointment after numerous attempts to organise scans and blood tests that were offered after the initial appointment

Staff are lovely

10 February 2026
Unprompted review
Neko Health logo

Reply from Neko Health

Thank you for taking the time to share your feedback with us, and we're sorry to hear about the disappointment caused with our follow up process. We have shared your feedback with the wider team. We would love to have a further look into this, if you're open to sharing your feedback in more detail, please get in touch with us at support-uk@nekohealth.com or +44 7701 411315 and we can review this with our team. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Amazing !

Amazing !!
Everything was great, the staff/nurses and Dr were all amazing & and the technology is great.

11 April 2026
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Reply from Neko Health

We appreciate you taking the time to share your review! It's so great to hear you had an amazing experience at our clinic, and you enjoyed our technology. We hope to see you back again next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

The arrival and welcome was comfortable…

The arrival and welcome was comfortable and reassuring. It has a very futuristic feel to the whole environment and everyone was incredibly professional. The nurse who took all my readings was extremely knowledgable and put me at ease and the doctor who read through my results was informative and knowledgeable. No stone was left unturned.

1 April 2026
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Reply from Neko Health

Thank you for taking the time to share your 5 star review! We're glad to hear our staff made you feel comfortable during the appointment, and you received some knowledgable feedback on your results. We hope to see you back again next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Very efficient but at no time felt…

Very efficient but at no time felt rushed.

9 April 2026
Neko Health logo

Reply from Neko Health

Thank you for your review! It's great to know you had enough time to discuss your results in the consulation with your doctor, we appreciate your feedback. Thank you for taking the time to share this with us. We hope to see you back again next year! 

Best regards, 
Neko Health

Rated 5 out of 5 stars

Great from start to finish and would…

Great from start to finish and would recommend this simple health check for everyone

3 April 2026
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Reply from Neko Health

Thank you so much for your 5 star review! We’re so pleased to hear you had a great experience from start to finish, we really appreciate you taking the time to share your feedback and hope to see you back next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Seems to be a very slick and…

Seems to be a very slick and professional operation

7 April 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your feedback, we appreciate your 5 star review! 

Many thanks,
Neko health

Rated 5 out of 5 stars

Quick and very informative

Quick and very informative. How health checks should be!

1 April 2026
Neko Health logo

Reply from Neko Health

Thank you for taking the time to share your feedback, we appreciate your 5 star review!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Body Scan for piece of mind.

I found the whole experience worthwhile and value for money. The staff were helpful, friendly and informative. The doctor goes through your results and gives advice with a follow up if needed. When told about the scan it was easy to follow the booking process and instructions followed.

1 April 2026
Neko Health logo

Reply from Neko Health

Thank you for your review! We’re really pleased to hear you found it valuable and easy to navigate. It’s great to know our team supported you well throughout!

Many thanks,
Neko Health

Rated 5 out of 5 stars

A thorough check-up!

The process gives valuable insights into many of the more likely problems that our bodies face, and at a very affordable price point. Great experience. I have already booked for next year.

7 April 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your feedback - we’re delighted you found the insights valuable it felt accessible and worthwhile! We hope to see you back next year!

Many thanks,
Neko Health

Rated 2 out of 5 stars
Neko Health logo

Reply from Neko Health

Thanks for your feedback. We’re sorry to hear the experience didn’t meet your expectations. We’d really value the opportunity to understand more and improve. If you wish to share more about your experience with us, please get in touch with support-uk@nekohealth.com and we'd be happy to review this in more detail. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

This is an amazing service

This is an amazing service. From the greeting I received at my appointment to the helpful feedback of results at my consultation. When an issue was discovered the follow up information is excellent and includes an explanation letter for your GP. It’s a state of the arts medical, and I’ve all ready booked for my annual check up next year.

11 March 2026
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Reply from Neko Health

Thank you for taking the time to share this - we’re really pleased you felt well looked after throughout your visit. It means a lot to have your trust, and we look forward to welcoming you again in the future!

Many thanks,
Neko Health

Rated 5 out of 5 stars

A great experience from the minute I…

A great experience from the minute I walked through the door and received a professional and warm welcome. All staff were lovely and throughout talked to me about what was going to happen during my visit . The scan and results have given me a great insight to my health and wellbeing and advice was given to help maintain and manage my health and lifestyle

10 April 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your feedback, we’re so glad you felt comfortable and well supported throughout your visit. It’s great to know you came away with helpful insights, and we really appreciate you taking the time to leave a review!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Everything ran really efficiently

Everything ran really efficiently. Everyone talked you through the process in great detail. Follow up appointments if the had any concerns free of charge I was very surprised by.

11 April 2026
Neko Health logo

Reply from Neko Health

Thank you for your kind feedback! We’re pleased to hear everything ran smoothly and was clearly explained. We’re also glad the follow-up support stood out, and appreciate you sharing your experience.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Thorough and informative

Calm and thorough process which wasn’t at all rushed and everything explained fully.
Follow up call happened very quickly and again was helpful and informative

10 April 2026
Neko Health logo

Reply from Neko Health

Thank you for your review! We’re glad  to hear you found the process calm, thorough, and well explained, and that the follow-up call was prompt and helpful. We appreciate you taking the time to share your feedback!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service and wonderful staff…

Excellent service and wonderful staff also recommend to all.

14 April 2026
Neko Health logo

Reply from Neko Health

Thank you so much for your recommendation and for taking the time to share your feedback with us! We will be sure to share this with our team. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

The full review by a Dr of the results…

The full review by a Dr of the results after the scan was invaluable, gave me suggestions for lifestyle changes. 1 week post scan and the changes are having the desired results.

13 April 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your experience - we’re really pleased to hear the review and follow-up advice were helpful and that you’re already seeing positive results. We appreciate you taking the time to leave feedback!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Great experience, great insights

Great experience, great insights.

It was a bit like walking into a Bond movie. Futuristic, clean and a great user experience. The results I got was important for me to know and I am looking forward to come back in a year to follow up.

7 April 2026
Neko Health logo

Reply from Neko Health

Thank you for the kind feedback -  we’re glad you found the experience insightful and enjoyed the setting. We look forward to seeing you again for your follow-up next year! 

Many thanks,
Neko Health

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