NematodesDirect.co.uk Reviews 

419
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company, frequently sharing their deep satisfaction with the overall results. Customers frequently praise the exceptionally speedy delivery service and the user-friendly website that always makes purchasing items completely straightforward. Many people note that the natural products work wonderfully against common pests like garden slugs and indoor fungus gnats. Some people were dissatisfied with occasional delivery delays, missing tracking updates, or unexpected stock issues causing extended waiting times. A few consumers also mentioned that applying the liquid solution can sometimes be physically demanding and requires very careful measuring.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing great satisfaction with effective... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and prompt support. Reviewers frequently... See more

User experience

Clients share positive opinions on user experience, noting that the website is straightforward and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased some nematodes for treatment of fungus gnats in our house. We tried everything else to eliminate the vast quantities of black flies emerging from our house and tried the nematodes as directe... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, no problems with ordering or delivery. Clear instructions, easy to use, definitely a useful tool in the control of fungus gnats indoors, although not a stand-alone 100% cure. Not... See more

Company replied

Rated 5 out of 5 stars

Been using this company for years. I use the slug nematodes and they make such a huge difference. I tend to use them spring and summer using three applications and that protects my young seedlings and... See more

Company replied

Rated 5 out of 5 stars

This was the last ditch attempt to rid my cottage of these troublesome tiny flies, and it worked! Arrived as promised well packaged, clear instructions, however did stuggle with the dosage as prod... See more

Company replied


Company details

  1. Pest control service

Written by the company

Fresh Nematodes sent direct to your door. When ordering from Nematodes Direct your order will be sent by 1st class post - ensuring you receive your nematodes in the very best condition possible.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

419 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(419)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and goods

Website easy to use. Order dispatched in a timely fashion. Nematodes worked perfectly.

15 February 2026
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Trudi,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

This was the last ditch attempt to rid…

This was the last ditch attempt to rid my cottage of these troublesome tiny flies, and it worked!
Arrived as promised well packaged, clear instructions, however did stuggle with the dosage as product required was for small house plants, but I seemed to have gotten around that with some
thought. Yes happy with my purchase and would recommend to others. Next I will try the slug nematodes thank you.

14 February 2026
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Reply from NematodesDirect.co.uk

Dear Georgia,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Really helpful office staff who gave me…

Really helpful office staff who gave me great email advice and the nematodes were sent quickly and efficiently.

10 February 2026
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Reply from NematodesDirect.co.uk

Dear Nick,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Easy to do business with

Easy to do business with, good communication and speedy delivery. Most importantly the product worked - no more irritating fungus flies around all our house plants!

20 January 2026
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Reply from NematodesDirect.co.uk

Dear Phil,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Very effective

Arrived promptly and were easy to use. The fungus gnats infesting my houseplants seem to be gone (as of four days!).

18 January 2026
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Reply from NematodesDirect.co.uk

Dear Susan,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Been using this company for years

Been using this company for years. I use the slug nematodes and they make such a huge difference. I tend to use them spring and summer using three applications and that protects my young seedlings and vegetable crops. I love the fact they’re safe for wildlife. That’s why I let the slugs do their thing for the rest of the year. The plants then are resilient enough for the odd slug nibble. The frogs love a slug banquet. Great service, company send them at the correct times for easy application.

17 January 2026
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Reply from NematodesDirect.co.uk

Dear Lynne,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Effective

Arrived relatively quickly. Clear instructions. Worked within a week. No gnats no more.

5 January 2026
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Reply from NematodesDirect.co.uk

Dear Matt,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 4 out of 5 stars

Seems to work

Took a while to arrive, but I’ve treated the plants and, as yet, haven’t seen any more flies

30 December 2025
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Reply from NematodesDirect.co.uk

Dear Jan,

Thank you for leaving us a review, its very much appreciated.

I've double checked your order, re your comment about the delivery time and I note you ordered in between Christmas and New Year, whilst we were closed. We did have on the website at the time we would be reopening w/c 5th January.

Ordinarily we aim to ship the next working day.

Kind regards

Samantha

Rated 5 out of 5 stars

indoor plague somewhat controlled

Easy to use website, no problems with ordering or delivery. Clear instructions, easy to use, definitely a useful tool in the control of fungus gnats indoors, although not a stand-alone 100% cure. Not suitable for outdoor use in January, so I didn't try it. although it's clear to me that the origin of the "plague" is compost stored outdoors.

28 December 2025
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Reply from NematodesDirect.co.uk

Dear Alexandra,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Worked a treat

Quick delivery. Good instructions included. Worked to get rid of the fungus fly (fruit fly)

17 December 2025
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Janet,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Appreciate the speedy delivery of the…

Appreciate the speedy delivery of the nematodes and timing advice on when best to use the product

12 December 2025
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Rose,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Smooth transaction and delivery.

Smooth transaction and delivery.

12 August 2025
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Reply from NematodesDirect.co.uk

Dear Danielle,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Great delivery times

Great delivery times, fair pricing, excellent product which works!

27 November 2025
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Reply from NematodesDirect.co.uk

Dear Nyree,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Grimm Reaper for slugs

Delivery is very quick and the product gets rid of the slugs in my orchid greenhouse. Does exactly what it says it does!

11 November 2025
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Reply from NematodesDirect.co.uk

Dear Roger,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Purchased some nematodes for treatment of black fungus gnats

Purchased some nematodes for treatment of fungus gnats in our house. We tried everything else to eliminate the vast quantities of black flies emerging from our house and tried the nematodes as directed. Within one week the gnats were completely gone so they did a great job, very please with result and would definitely recommend this product.

18 October 2025
Unprompted review
NematodesDirect.co.uk logo

Reply from NematodesDirect.co.uk

Dear Neil,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Great product

12 October 2025
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Reply from NematodesDirect.co.uk

Dear Laurie,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

Rated 5 out of 5 stars

Excellent product!

Really fast delivery, super straightforward to order ( though the dilution takes a little concentration for me) and really effective product. All my plants are bug free!

25 November 2024
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Reply from NematodesDirect.co.uk

Dear Victoria,

Thank you for leaving us a review, its very much appreciated :)

Kind regards

Samantha

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