nemo Reviews 341

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and personalized approach, making the planning process seamless and enjoyable. Many highlight the outstanding service, noting that every detail of their holidays, from logistics to accommodation, was perfectly arranged, leading to unforgettable experiences. People frequently mention the incredible locations and unique experiences offered, often exceeding expectations. The booking process is also highly regarded, with consumers appreciating the efficiency and tailored precision, even for last-minute arrangements.

What people talk about most

Holidays

Users describe positive interactions with holidays, often referring to them as "trips of a lifetime" or... See more

Staff

Customers consistently report highly positive experiences with staff. Reviewers frequently praise the team... See more

Service

Reviewers highlight positive aspects of service, consistently praising the personalized and tailored... See more

Location

Consumers find location to be positive, with many praising the thoughtfully chosen destinations and amazing... See more

Booking process

Clients share positive opinions on the booking process, highlighting its seamlessness and the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our honeymoon really was a trip of a lifetime. We had the perfect amount of activities vs chill time and we stayed in some of the most insane hotels, houses and lodges. Surfing, hiking, eating, bar cr... See more

Rated 5 out of 5 stars

I booked a last minute South Africa adventure to Cape Town and safari in Kruger with Nemo and the whole trip was executed with tailored precision and attention to detail despite the extreme short noti... See more

Rated 5 out of 5 stars

Nemo organised us an absolutely amazing holiday in Kenya and Pemba. They helped us narrow down what we wanted to do with our time and found us two perfect places which suited us. The organisation, l... See more

Rated 5 out of 5 stars

From the very beginning, the team was fantastic in helping us curate our dream honeymoon. Christabelle, our primary point of contact, was incredible—she truly left no stone unturned to ensure every de... See more


Company details

  1. Travel agent
  2. Boutique hotel
  3. Cultural tours provider
  4. Luxury hotel
  5. Tour operator

About nemo

Written by the company

Extraordinary trips for life's big moments

Hero-Wordmark-Dark-Green

It starts with your travel goals. We listen. Then we collaborate, not dictate. This subtle shift allows our experts to create an itinerary as unique as you are.

New-H1-Image-2 Explore our world
1
Built for modern travellers.
By blending tech with global travel expertise, we give you choice, control and confidence.

5
Your perfect itinerary.
Your expert listens to your travel goals and budget, using their insider knowledge to plan the perfect itinerary with you.

2
A carefully curated portfolio.
We take time to handpick every hotel and experience, guaranteeing quality.

3
Honeymoon gifting page.
Friends and family can contribute to your big trip via our platform... perfect for room upgrades and extra experiences.

4
Elevating your trip.
Our concierge team go the extra mile to give you a truly personalised experience.

Our Destinations Meet Your Experts Honeymoon Guide

Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

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Rated 5 out of 5 stars

Seamless honeymoon planning and service

We had a great experience with Fia and Beatriz planning our honeymoon in Kenya and Tanzania. Fia did a great job understanding our wants and needs and provided very valuable insight into different options and steering us towards those that would be the best fit for us - and really hit the spot! The team was always very responsive and quick in providing us with information, documents and everything else we needed, and we had a seamless service from the moment we stepped off the plane in Nairobi. The local agents were also brilliant and made us feel very welcome. Would highly recommend!

7 October 2024
Unprompted review
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Reply from nemo

Thanks so much for your detailed review. We're so glad you enjoyed such a seamless experience in Kenya and Tanzania, on what was a seriously special trip. Here's to more adventures together!

Rated 5 out of 5 stars

Kenya Honeymoon

Fia at Nemo helped us plan the most perfect 2 week honeymoon in Kenya, she was extremely passionate and knowledgeable about Kenya and really listened to us when we spoke out what we were looking for from the trip- and we feel like what we had was a perfect reflection of that

Like a lot of people our age, we've never done a trip like this before so felt a bit strange handing the reins over to someone else- but prior to the trip Fia was really reassuring, and once we stepped off the plane we didn't have to think or do anything logistics wise- it was all sorted and seamless all the way through our trip- right until passport control when we were leaving.

Would 100% recommend using nemo ( and already have done) and we'll use them again in the future for sure!

5 October 2024
Unprompted review
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Reply from nemo

Thanks for sharing your experience Ellie! We’re thrilled Fia nailed your Kenya honeymoon, it sounded truly magical. Looking forward to planning your next adventure.

Rated 5 out of 5 stars

The Nemo team planned a perfect…

The Nemo team planned a perfect honeymoon for us in Mallorca and took all of the stress out of planning and preparing, from choosing hotels and activities down to organising car hire. Special shout out to Beatriz for helping us book an extra night while we were out there and change one of our activities to a different time slot. Brilliant service, brilliant honeymoon - we will definitely be using Nemo again!

8 October 2024
Unprompted review
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Reply from nemo

Thank you for sharing your experience, Georgina, and we're so glad we could make your Mallorca honeymoon as special as it was seamless. Can’t wait to help with future trips, thanks for choosing nemo!

Rated 5 out of 5 stars

5 star service

Fia helped us plan our honeymoon in Kenya and it was absolutely perfect. All the logistics were so well planned we didn’t have to lift a finger and it was so stress free. We will definitely be using nemo for future trips.

5 October 2024
Unprompted review
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Reply from nemo

Thank you so much for your review, Caroline. We're so glad to hear you could truly relax and enjoy your special trip. We loved helping you plan it.

Rated 5 out of 5 stars

An incredible Nemo Honeymoon in Kenya

We absolutely loved our honeymoon in Kenya which we planned with the fabulous Christabelle at Nemo.

We came to Christabelle with an idea of what we wanted and she helped us get the most perfect version of this. She was available to us for calls, emails and video meetings and we were able to be really flexible and design a couple of honeymoon ideas and then choose what we wanted (between Tanzania and Kenya).

You can tell that staff at Nemo are very knowledgeable and really invested in making sure you have the experience of a lifetime. We had some lovely surprises along the way (bottles of Prosecco and free massages) which really made our honeymoon feel so special.

We would recommend Nemo to anyone planning their honeymoon and any other big holidays!

Thank you so much to Christabelle and the team, we can’t wait until our next Nemo adventure!

17 September 2024
Unprompted review
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Reply from nemo

Hannah, thank you so much for such a detailed review. It's fantastic to hear we helped make your honeymoon so magical. We can't wait to help plan many more special trips with you in the future.

Rated 5 out of 5 stars

Superb

We had an incredible honeymoon in Namibia organised by nemo - amazing experiences and hotels, and the whole team were so knowledgeable and such a pleasure to work with, especially Laura!

23 September 2024
Unprompted review
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Reply from nemo

Thank you so much for your feedback Rachel, it was a pleasure to help you plan this amazing Namibia adventure! - Beatriz

Rated 5 out of 5 stars

We had the most incredible honeymoon…

We had the most incredible honeymoon thanks to the team at nemo in South Africa & Mozambique!

They made the whole process super easy for us by planning everything! from car hire, excursion tickets, restaurant reservations through to internal flights - nemo sorted everything.

They even added in little surprises along the way.

The team are super friendly and easy to communicate with, just give them a budget, your likes and dislikes and they will sort out the rest.

Highly recommend to honeymooners looking for something unique.

12 September 2024
Unprompted review
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Reply from nemo

Thank you very much for your detailed feedback, Laura. We really appreciate it and we're glad you had such an incredible honeymoon. It was a pleasure to help with with this (very!) special trip.

Rated 5 out of 5 stars

Nemo gave us the most unforgettable honeymoon…

We had the most unforgettable honeymoon to Kenya on Safari all thanks to nemo. They have an incredible team of experts who know the destination inside and out, meaning the our itinerary comprised three wonderful stops - every detail was take care of and we received lots of additional top tips and recommendations from the team to help us make the most of our stay. We didn’t need to lift a finger or worry about any logistics l, meaning we could focus on creating amazing memories. Each of our accommodations and lodges were of the highest standard and the teams on the ground looked after us every step of the way. We could recommend nemo enough. Lou & Eunan

15 September 2024
Unprompted review
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Reply from nemo

Hi Lou & Eunan, thank you for your detailed review. We're so glad we could be a part of your incredible honeymoon. Amazing memories to last a lifetime.

Rated 5 out of 5 stars

Amazing honeymoon!!

We had the most incredible honeymoon thanks to nemo. Planning a trip like this to go straight after the wedding would not have been possible without nemo arranging all of the logistics. Everything from car hire, excursion tickets, restaurant reservations through to internal flights - nemo sorted everything. The planning process was really enjoyable and easy and Christabelle really took the time to listen to what we wanted, and also didn’t want. I would definitely book with nemo again!

11 September 2024
Unprompted review
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Reply from nemo

Hi Rebecca, thank you very much for your feedback. We're very glad to know this and look forward to helping plan any future adventures!

Rated 5 out of 5 stars

Safari in Kenya

We wanted to go on safari but had no previous experience. Nemo created a perfect safari holiday to 2 destinations which were fantastic. We really appreciated their attention to detail attention. Nemo arranged all the flights, transfers and accommodation, the representatives were knowledgeable and friendly - it was an amazing experience.

4 September 2024
Unprompted review
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Reply from nemo

Thank you very much for your feedback, Annabelle! It was a pleasure to help with this amazing Safari trip to Kenya. We'd love to help you plan any future special occasion trips!

Rated 5 out of 5 stars

Nemo really listened to us

Nemo really listened to us, and then translated our desires into an incredibly trip

1 September 2024
Unprompted review
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Reply from nemo

Thank you very much for your feedback - we're glad you had an incredible time in Zambia and loved every part of this beautiful trip – from the Luangwa Valley to the Lower Zambezi and Tongabezi too!

Rated 5 out of 5 stars

Excellent support at every stage of our…

Excellent support at every stage of our Nemo planned short break.
Superb understanding of our requirements during the planning process in addition to great local knowledge and experience. The logistics worked perfectly. Thank you to the Nemo Team - keep up the excellent work.

5 September 2024
Unprompted review
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Reply from nemo

Hi Mary, you're very welcome. Thank you for sharing your thoughts on nemo and your experience! We look forward to helping plan any future adventures.

Rated 5 out of 5 stars

An amazing way to plan a special trip!

We had an amazing experience when organising our honeymoon with Nemo.

The fact we could build our own holiday online, to then have it tailored by a travel expert once finished, with a live view of how much all our choices were costing as we went, was a really unique and refreshing experience. This is what attracted us to Nemo, but it was the people who truly converted us to customers.

Their travel experts are amazing and really help you nail down your choices of where to go and what to do. After you’ve tailored your holiday they offer you a range of payment options that would work for anyone, and then you’re handed over to their concierge team. Their concierge team support you in the lead up to your trip and during. They were on hand to help me surprise my wife with some extras (they gave me a detailed list of additional romantic options!) and to answer any questions we had during the trip on their app.

They really took the pain of organising a big holiday, yet it still felt like it was ours, and we’d made it. A really clever way to operate a travel company.

We would recommend them to anyone looking to organise a bigger than usual trip.

19 August 2024
Unprompted review
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Reply from nemo

Hi Andy, thank you for taking the time to leave such a detailed review, its very much appreciated and we're glad you had such a great trip. We'd love to help you plan any future special occasion trips!

Rated 5 out of 5 stars

An exceptional selection of lodge

An exceptional selection of lodge - the wonderful Sussurro lodge in Mozambique.

21 August 2024
Unprompted review
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Reply from nemo

Thanks for taking the time to leave a review Doug! Sussurro really is a magical place.

Rated 5 out of 5 stars

Honeymoon trip made possible with nemo!

We used Nemo to plan our honeymoon and were not disappointed. Our travel specialist, beatriz, was great and really took time to understand our interests etc to tailor our trip. We had an issue with our car rental when we landed and that could easily have derailed the whole trip but Beatriz was available at 11pm to help us sort the issue out quickly and effectively. The hotels were great and the activities we did were excellent. Great service and we will be using Nemo again for future holidays, thank you!

20 August 2024
Unprompted review
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Reply from nemo

Thank you very much for your feedback Tobi, we're so glad to know you had an incredible time on your nemo honeymoon. We're on hand to help with future adventures!

Rated 5 out of 5 stars

We used nemo for the second time this…

We used nemo for the second time this year to plan our honeymoon - they always go above and beyond providing sound advice on trips and excursions, along with the best restaurants to enjoy.

The app with your trip loaded onto is invaluable and a great feature setting nemo apart from other travel agencies.

Transparent pricing and creating very special memories, this will certainly not be the last time we use nemo for a memorable trip.

14 August 2024
Unprompted review
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Reply from nemo

Hi Nicola, thanks for the amazing review! We're glad to hear you had a memorable trip and can't wait to help plan your future adventures

Rated 5 out of 5 stars

Highly recommended

Nemo nailed it. From planning to arranging every single transfer, accommodation booking, flight and activity, Nemo made it all stress free. On top of that, the things they booked for us were outstanding.

9 August 2024
Unprompted review
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Reply from nemo

Hi Tim - thanks for the great review! We're glad you were able to enjoy a stress free trip and are on hand for any future trips.

Rated 5 out of 5 stars

Well planned trip by Nemo who were…

Well planned trip by Nemo who were there to support every step of the way, and planned a beautiful seemless trip. There collection of beautiful boutique hotels and recommendations on the Greek islands made our trip memorable.

7 August 2024
Unprompted review
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Reply from nemo

Thank you, Luke, it was such a pleasure to plan this beautiful trip with you! - Beatriz

Rated 5 out of 5 stars

Nemo planned our honeymoon and 10/10…

Nemo planned out honeymoon and 10/10 I'd do it all again through them.

The app was fantastic and held all essential details in one space (travel docs, transfer timings, recommendations etc etc)

The nemo team were great and our planner, Beatriz, was really amazing. She even helped us by calling ahead to some places to organise local help when I was driving as I was.worried I would miss a connection.

3 July 2024
Unprompted review
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Reply from nemo

Thank you so much for your amazing feedback Matt, it was such a pleasure to plan this honeymoon with you and I'm really glad you had such an amazing time in Italy! - Beatriz

Rated 5 out of 5 stars

Nemo planned the perfect honeymoon for…

Nemo planned the perfect honeymoon for us. Five star service. Would book another trip with them in a heartbeat. If you’re considering Colombia, GO!

23 June 2024
Unprompted review
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Reply from nemo

Thrilled you had an amazing honeymoon in one of our favourite countries! It was wonderful to bring everything to life for you - Venetia

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