Mike has been absolutely brilliant. He's a perfectionist with high level of attention to detail and care. The staff and trainee orthodontists are friendly and attentive. My daughter's teeth were ext... See more
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Really good communication with reminder texts for your diary. Clean, professional entrance. Receptionist is very kind and polite. Staff are very funny and put your nervous kids at ease yet will polite... See more
Extremely rude receptionist. The woman is horrible. Won't come out of the office to talk to you, would rather shout at you from another room! Didn't listen either when trying to book an appointment... See more
The orthodontist who fitted my braces and took me through the whole process of straightening out my teeth was very professional. He was gentle, knowledgeable and had a great sense of humour! All the s... See more
Company details
Written by the company
NEO Orthodontics is a dynamic orthodontic provider. Our experienced team offers unique, customised care and a range of modern cosmetic and invisible orthodontic braces which create beautiful smiles. Our specialist orthodontists have undergone years of postgraduate training to qualify from the Royal Colleges of Surgeons of England and Edinburgh. Today, NEO Orthodontics is proud to have training practices with open clinic layouts, training orthodontic therapists and experienced dentists wanting to develop their orthodontic skills. With 11 practices across the South East of England, our team provide specialist orthodontic treatment to private and NHS patients of all ages.
Contact info
United Kingdom
- info@neo-orthodontics.com
- neo-orthodontics.com
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The service offered to us for braces…
The service offered to us for braces and retainers for my daughter was excellent. Many thanks
Really good communication with reminder…
Really good communication with reminder texts for your diary. Clean, professional entrance. Receptionist is very kind and polite. Staff are very funny and put your nervous kids at ease yet will politely/firmly remind them, as they should, to brush properly etc. 10/10
Really pleased with everything you guys…
Really pleased with everything you guys have done a fantastic job Thankyou so much
Extremely happy with the service my…
Extremely happy with the service my daughter received.
Excellent service and treatment
We were so lucky to have Libby Richardson as my daughter's orthodontist for her brace. What a great connection she has with teenagers, and never a pinched lip or accidental poke during the whole course of treatment. Couldn't recommend her more. Appointments were always on time too.
Critical appointment information ignored
Unfortunately the meeting reminder system doesn't appear to be working properly so the message re my appointment for May, apparently sent in March, never arrived. Also, despite putting in parameters of availability, these were completely ignored. The upshot was that I received an appointment text the week before for a date/time that I could never have done. The practice did accommodate eventually but to the detriment of another commitment that I had made. All very unfortunate.
staff are very helpful and brilliant…
staff are very helpful and brilliant orthodontist I'm happy for the treatment of my child and I'm happy to recommend to anyone.
Very Pleased - thanks
Both teenagers had their braces here. Very clean and methodical practice. Runs to time and efficient text reminders of appointments
My son has had excellent treatment…
My son has had excellent treatment starting in the pandemic and has a strong jawline and straight teeth....even after being a thumb sucker when small. Totally professional service so Totally different from my daughter's experience in Folkestone 2 years before. Thank you.
Very helpful and friendly service
Very helpful and friendly service. Braces off after only 16 months. Looking amazing
They have looked after my son from…
They have looked after my son from start to finish of having braces and he couldn’t be happier with his new smile.
Neo Orthodontics has got a great team…
Neo Orthodontics has got a great team of professionals and reliable staff who are very keen in their field.
Absolutely excellent service
Absolutely excellent service. Thank you all very much. So lovely to see my daughter smiling again with her lovely teeth instead of hiding her smile with her hand. Thank you again
Excellent professional service…
Excellent professional service throughout. Highly recommended.
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