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Rated 5 out of 5 stars

Neon32 has been an absolute delight to work with! They crafted a stunning LED Neon sign from our business logo, and I was blown away by their speed and efficiency. The design mockup arrived in under 1... See more

Rated 3 out of 5 stars

I initially wrote a bad review out of frustration but have since deleted it. I ordered on the 28th December & my order still hasn’t arrived yet. However, after speaking with customer services, James m... See more

Company replied

Rated 5 out of 5 stars

Quality at a much cheaper price than competitors. Product arrived well wrapped and was easy to install Good correspondence with the company to obtain a sizing outside the standard offering on the we... See more

Company replied

Rated 1 out of 5 stars

Still waiting on sign ordered 10th september 😭 Neon32 not replying at all to our messages now. At first we tried to be kind and patient after issues they were aparently having but was promise sign be... See more

Company replied

Company details

  1. Neon sign shop
  2. Electrical equipment supplier

Written by the company

Custom Neon signs based in the UK!


Contact info

3.2

Average

TrustScore 3 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Very good, quick delivery and great quality.

25 January 2022
Neon32 logo

Reply from Neon32

Thanks so much for your kind words!

Rated 3 out of 5 stars

How can I track my order?

I initially wrote a bad review out of frustration but have since deleted it. I ordered on the 28th December & my order still hasn’t arrived yet. However, after speaking with customer services, James managed to find out my order got lost in the post & kindly gave me a 50% refund and has sent a new product out to me which I really appreciate. Can’t comment further until order arrives. The only thing I think could improve is the tracking as it doesn’t tell me where it is.

21 January 2022
Unprompted review
Neon32 logo

Reply from Neon32

Hey! Thanks for your review and thank you for deleting the previous review, we do fully understand your frustration though! We are trying to improve our tracking service as the back end we use doesn't allow us to track with different companies other than DHL. Again though, thank you for your patients and customs

Rated 5 out of 5 stars

Fantastic

Fantastic! ... delighted with the sign exactly what I ordered to my design and arrived within the timeframe stated. Very pleased, thanks Neon32!

18 January 2022
Neon32 logo

Reply from Neon32

Thanks so much Julia! So glad to hear you love your new sign!

Rated 5 out of 5 stars

Excellent-product

Excellent-product
I wanted a Christmas present for some one .I ordered a peronaslised sign and am more than happy with it.
It came exactly on the day they said it would .Extremely well packaged .
I had a few questions and the live chat was a brilliant help.
Would Definelty buy again from here -Brilliant quality.

30 December 2021
Neon32 logo

Reply from Neon32

Thanks so much Danny! Really appreciate it and so glad you like the sign!

Rated 5 out of 5 stars

Very impressed!

Very impressed with sign, excellent lighting, nice & bright, looks good & like the idea that you get a remote where you can dim the light. Fast & efficient service, very well packaged.

30 December 2021
Neon32 logo

Reply from Neon32

Thanks so much Tracy! So glad to hear you love your sign!

Rated 5 out of 5 stars

Great product

Great product. Delivered on time.

22 December 2021
Neon32 logo

Reply from Neon32

Thanks so much Brian! Really appreciate it

Rated 5 out of 5 stars

I would give them 5* reason being very professional and best product

I would give them 5* reason being very professional from start to finish look . The company replied all my inquiries staright away without a fuss. The quality of light and brightness is so good . 100 % best investment for business or gift

Thankyou for my lights again for makeup studio.

Highly recommended 👌

14 December 2021
Neon32 logo

Reply from Neon32

Thanks so much Rekha for your kind words! All the best for your beauty business!

Rated 5 out of 5 stars

Fantastic customer service from start…

Fantastic customer service from start to finish of receiving my order. I am delighted with my item. Many thanks 😊

6 November 2021
Neon32 logo

Reply from Neon32

Thanks so much for your kind words! It means so much to us! Please do send us a photo of the sign when its up as well!

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