100% intentional sabotage by customer service, accounts, etc. Demands for thousands of dollars to end a contract early even though I have it in writing from Quadient in an email saying “just conta... See more
Company replied
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See what reviewers are saying
Postage meters are a necessary racket for many small businesses. After ten years with Pitney Bowes we decided to try and save a $$$ and went with Quadient for our mid-size medical practice. In terms... See more
Recently upgraded our Folder inserter & Software with Quadient. Our Account Manager Allan Garnham made the whole process from beginning right through to installation & 1training very smooth with no in... See more
The company name is being SPOOFED by a Sarah Traves who makes contact offering to recover funds that have been supposedly lost by scammers. The fact is that this woman scams money purporting to be... See more
Company replied
Company details
Information provided by various external sources
Quadient est au service de centaines de milliers de clients dans le monde entier, en permettant aux organisations de créer des interactions pertinentes et personnalisées avec leurs clients, et atteindre l’excellence en matière d’expérience client. Nos solutions permettent aux entreprises d’avoir des interactions pertinentes avec leurs clients aux moments les plus les plus critiques du parcours client, de façon intuitive et sur l'ensemble des canaux. Quadient a démontré sa capacité à développer, déployer et gérer des solutions sur lesquelles les entreprises peuvent compter. Nous avons une vision claire des tendances du marché, restons à l’écoute de nos clients et y répondons par des innovations pertinentes. Chaque année, Quadient transforme environ 8 milliards de transactions commerciales en de véritables expériences personnalisées. Chez Quadient, nous aidons les entreprises à construire des connexions durables avec leurs clients.
Written by the company
Contact info
7 rue Henri Becquerel - CS 30129, 92565, Rueil Malmaison Cedex, France
- 0 892 892 111 (0.40€/min)
- neopost.fr
3.1
Average
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a great company for printing…
This is a great company for printing and Customer communication management with solutions provides to the customer, and can make Customer satisfaction with their new tools and technologies. Yeah this is quadient because connections matters.
30 November 2022
Unprompted review
PARFAIT...........
7 July 2022
Reply from Quadient
Cher Client,
Nous vous remercions de votre commentaire à l’attention de notre service fournitures.
A très bientôt pour une prochaine commande.
Cordialement.
Soraya votre conseillère clientèle
simple et conforme
14 June 2022
Process de commande simple et efficace.
10 May 2022
Excellent service
9 March 2022
Reply from Quadient
Bonjour Madame BARADUC,
Nous vous remercions pour votre commentaire et de votre confiance.
Très bonne journée à vous.
Linda votre conseillère clientèle.
Reply from Quadient
Cher Client,
Nous vous remercions de votre commentaire à l’attention de notre service fournitures.
A très bientôt pour une prochaine commande.
Cordialement.
Soraya votre conseillère clientèle
SERVICE PARFAIT
20 December 2021
The stuffing machine swallowed 50…
The stuffing machine swallowed 50 sheets in tray one. The helpdesk chap called Don solved the problem. He used common sense - while waiting for the engineer, use Tray 2. Simple and brilliant idea! Knows his job and should be rewarded
10 December 2021
Unprompted review
Interface facile et pratique pour…
Interface facile et pratique pour commander. Envoi rapide et soigné. Livraison tout aussi rapide.
8 December 2021
service impeccable
26 October 2021
INTERVENTION RAPIDE
21 October 2021
Fraudulent Practices
This company does not inform you when you first sign up that you are under some contract with them. You simply agree to a billing cycle and that is it. When I tried to cancel, they suddenly informed me that I was under some four year contract and it would cost me $550 to get out of the contract (which is the same price if I just continued with the contract for the next two years).
1 October 2021
Unprompted review
Simple et rapide
27 September 2021
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