Well I am going to do an impact sandwich. Good, needs improvement and then good. Good 1) Easy to order on website. 2) Quick notification from seller with proposed timeline. 3) DHL Shipp... See more
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1332 4th Street, Unit B , 94710, Berkeley, United States
Replied to 85% of negative reviews
Typically replies within 1 month
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From budget friendly sabers to the high end replicas, everything is very high quality and durable! THE place to get lightsabers.

Reply from Neosabers
The support was fairly fast when deliveries were delayed

Reply from Neosabers
So, I haven't personally gotten a saber yet myself, but after seeing how active NeoSabers is with their community, and how much satisfaction others have gotten from their purchase, I can see that this is a good and quality company and highly suggest using them with your next Saber purchase. 🤙🏼

Reply from Neosabers
They were easy to work with, the lightsaber is very bright and high quality. The sound is loud when you want it to be!
Thank you!

Reply from Neosabers
I have now ordered 3 different lightsabers from NeoSabers and I love the quality! Very easy process to order and customize what Xeno/RGB options you want. Great quality hilts with unique design too

Reply from Neosabers
I recently purchased a lightsaber from this brand, and I’m honestly impressed with the overall quality and performance. From the moment I unboxed it, the craftsmanship stood out. The hilt feels solid and well-balanced in hand, with high-quality materials that give it an authentic, premium feel.
The blade is incredibly bright and vibrant, with smooth color transitions and impressive sound effects that really enhance the experience. The motion sensitivity is responsive, making swings, clashes, and smooth-swing effects feel realistic and immersive. Whether you’re a collector, cosplayer, or just a fan looking to recreate epic duels, this lightsaber delivers.

Reply from Neosabers
Hands down the most recommended site out there. Service, shipping and product is 10 out of 10.

Reply from Neosabers
Neosabers have had faultless customer service across multiple transactions. The quality of their sabers, and the technology array in each blade has been the best I've had, after using half a dozen different saber companies.

Reply from Neosabers
Great company!! The quality of the sabers are so detailed and strong! I love mine! - Ivee

Reply from Neosabers
I’ve always had very pleasant experiences with NeoSabers. The sabers work really well and are super fun to use. They are great quality and really bring the fandom to life. The company has been super easy to work with. And I’ve never had to wait a long time for a saber to get delivered.

Reply from Neosabers
The products they sell are 100% worth every penny, arrives on time and they make the customer feel heard. Not to mention the lightsabers that they have are AWESOME!!

Reply from Neosabers
My experience with neo sabers product quality is amazing, it is what i hoped for when getting a fully dedicated build from a company that care not only their products but also their customers too.
And Neo Sabers never shy from giving giveaways and discounts so often it is amazing for such company to do that.
The sabers built are absolutely stunning, it what my childhood use to think of how it feels to hold a lightsaber. I hope neo sabers keep going with this kind of qualities and services.
Ps. May the force be with you

Reply from Neosabers
I ordered a saber from Neo Sabers recently, and honestly, my experience was so good. I was a bit hesitant after reading about shipping delays and support issues, but my order arrived within the estimated timeframe. The hilt feels heavy and high-quality, not like cheap plastic, and the blade lighting works perfectly right out of the box. I didn't have to deal with support because everything went smoothly. Based on my personal experience, I’m really happy with the purchase.

Reply from Neosabers
Had issues with getting wrong saber . Then the right one finally came in and it had a broken sd card. Still resolving it now. Update 2-7-26
Guys reached out and are fixing the card. Hate i got to pay for shipping, but hey thats life . The saber is awesome can't wait to have my sound fonts on it lol. I know I am hard to deal with so thank you guys for being so quick to respond and offer solutions.

Reply from Neosabers
I am posting this review to warn other affiliates about my experience with Neosabers’ affiliate program.
I joined their affiliate program and generated conversions using fully compliant keywords and legitimate traffic sources, strictly following their stated affiliate terms.
To avoid any disputes, I provided clear and detailed video evidence, including:
Keyword data and intent
Traffic sources
Conversion tracking
Proof that all activities were valid and compliant
Despite receiving all requested proof, Neosabers refused to process my affiliate commission and stopped responding to my messages entirely. No clear explanation was given, and all follow-ups were ignored.
This situation raises serious concerns about:
Transparency in their affiliate operations
Fair treatment of affiliates
Intentional avoidance of commission payments
As an affiliate, I fulfilled my responsibilities. Unfortunately, Neosabers did not fulfill theirs.
I strongly recommend that other affiliates exercise caution before promoting Neosabers, especially if you
expect reliable and professional commission payments.
This review is based on real experience and documented evidence.

Reply from Neosabers
Update on my holiday horror ride with Neo sabers.
Good news.
1) After the review the company did refund me the $12 for the shipping since it could not be over $25.
2) The company did fix the saber and returned it to me in the same box.
Bad news
1) No communication while the hilt was within their possession. (I only wanted to know if it was received)
Overall impression is the company is like any other business. Quality control and oversight is at a 60% effectiveness, or it may be higher depending on the mindset of the employees. Rubberstamping a quality control checklist is a common procedure and things can get overlooked. In my situation this was probably a major issue on the quality control that was overlooked and really makes you wonder if the holiday season is a big push, then maybe they should hire more people for the quality control. Since, most of these light sabers are coming out of China their standards of quality control may not be as we would expect since these were drop shipped straight from the factory. No one at Neo sabers oversaw any steps of the quality control. So, in essence if you want quality control and authentic hands-on manufacturing buy American or from regional vendors who manufacture their product in house. I close by saying this was a valuable lesson but to those who have yet purchased you can get the same items from Ali Express on the Nexxus, 89 sabers or LGT store. Their customer service and quality control is substandard but at least you don't get the markup that Neo sabers hit you with as a drop shipper.

Reply from Neosabers
OMG this place is a Fing mess to deal with. I bought the Executioner Saber thinking I was getting the Xeno ( thats what I choose ) but got the cheaper one instead.. Ok fine mix up somewhere. Went through he whole upgrade process and dealing with support is like trying to kick a ball up an Icey hill with one leg. They provided me link and thats about all they helped with cause after that this process is BS. If I even get another Fancy saber for me and my Boys again I'm not using this company.
Bad company, sent me the wrong saber after paying over $400 then told me that I picked wrong after I clearly showed them what I picked and my receipt saying what I picked on top of that it was delivered in a beat up cardboard box that was fully wrapped in tape don’t buy from these scammers.

Reply from Neosabers
I ordered a saber bundle that was buy one get two, the internal core of the saber I got stopped functioning properly,so I came to neo sabers and they helped me out with a brand new core to replace it. I thank Lisa Mitchell for helping me get to a resolution. I will leave one comment that if you pay cheap you'll get cheap, so spend more for better. The mystery sabers were "okay" can't complain for two free sabers, but the main one i bought, exquisite feel, and beautiful lines.

Reply from Neosabers
Ordered on the fist of December.. contacted company repeatedly absolutely gave false info about expedited delivery etc. with company details on their website they give impression they are in UK.. nope.. orders come from Hong kong.. where my package sat for nearly 2 weeks company does not care.. it's due out for delivery tomorrow 31st. I hold my breath that they are actually what is described on purchase.. never again.

Reply from Neosabers
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