Ana has been doing all mine any my sister's travel including my family. She's very reliable professional and respectful and polite. Because of these qualities she have I always use Neo Tourism becaus... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I want to give a huge SHOUT-OUT to ANNA TAYLOR for making our booking an incredibly smooth experience! From the very start, she was super friendly and helpful, answering all my queries quickly and ef... See more
I found this company moved heaven and Earth to get an excellent price for our trip to Thailand for flights only... Unfortunately for them a friend decided to join us and he works contracts for the air... See more
Company replied
I wana say its very helpul experience and they do everything to satisfy us. As much as possible they give us information for example, ask the airline staff is there any free hotel while waiting or is... See more
Company details
- #45 of 201 best companies in Travel agent
Written by the company
Neo Tourism™, your trusted UK-based travel partner, redefines unforgettable, tailor-made holidays with friendly, professional services and a team of travel industry experts. We meticulously craft every journey to suit your preferences, providing exceptional value, seamless service, and unforgettable experiences. Our travel experts design personalized, unique itineraries, and our knowledgeable team ensures the perfect holiday. With our best price guarantee and top-notch travel supplier partnerships, we offer competitive rates and inclusions. Our dedicated customer support team is always ready to assist you during business hours. We create bespoke itineraries for romantic getaways, family vacations, and solo adventures, offering a wide range of flights and accommodations for your comfort. Our seamless transportation services, curated guided tours, immersive cultural experiences, and thrilling outdoor adventures ensure unforgettable memories. Exclusive offers, promotions, discounts, and perks are available for Neo Tourism clients. We provide tailor-made solutions for corporate travel, group bookings, and incentive trips, as well as destination weddings and honeymoons. Committed to responsible tourism, we partner with local suppliers and organizations sharing our values and sustainable practices. Experience the ultimate travel adventure with Neo Tourism's unwavering commitment to quality, value, and customer satisfaction. Contact us today and let us turn your dream holiday into reality! #FriendlyAndProfessionalService #TheUltimateTravelExperience
Contact info
167-169, Great Portland Street, 5th Floor, W1W5PF, London, United Kingdom
- +442030266255
- contact@neotourism.uk
- neotourism.uk
4.9
Excellent
952 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Anna Taylor made everything very easy…
Anna Taylor made everything very easy for me. She was very helpful, approachable and explained the steps or to make the trip convenient and stress free.
21 December 2025
I want to thank Daniella and Neo…
I want to thank Daniella and Neo Tourism for helping me get my flight booked for Christmas to Cebu without them I don't think I would have made it before 25th! So thank you Daniella for all your support and help that you gave me I really appreciate how hard this was but you and Neo Tourism made this happen
10 December 2025
Unprompted review
Our agent Anna Taylor is very patient…
Our agent Anna Taylor is very patient and helpful with us and she’s really very good and understanding with all the questions that I did not understand regarding our flight xxwell deserved
27 December 2025
Look for Ms Janet Davis
Just to say a million thanks to Ms Janet Davis for helping me to find a perfect ticket for my journey to Israel. She is very patient, friendly and polite. She went above and beyond to her service. She even checked me in and prep for my seats. I just came and dropped my luggage. Again thank you and God bless.
9 December 2025
Unprompted review
My experience with Neo Tourism
My experience with Neo Tourism, could not have been easier or quicker. I would personally like to thank Jasmin who made all this possible. Jasmin was very patient and helpful. I would have no reason not to use this company in the future and would strongly recommend them to anyone who is thinking of booking a flight.
20 December 2025
Impeccable service
Impeccable service, i have found Daniella especially helpful and kind . Can't wait for ICELANDDDDDD. thanks guys yr great
20 December 2025
Unprompted review
The response to my enquire was…
The response to my enquire was efficient and professional..Met all my requests and tailored my trip to every last detail.i would highly recommend this company for all your travel needs and requirements.
11 December 2025
Unprompted review
I had a wonderful experience with this…
I had a wonderful experience with Neo Tourism travel agency, especially thanks to Rachel Young, who helped me book a flight for my children. From start to finish, Rachel was professional, patient, and incredibly helpful. She took the time to explain all the details, made sure everything was arranged correctly, and gave me great peace of mind throughout the process.
Booking travel for children can be stressful, but Rachel handled everything smoothly and efficiently. Her communication was clear, and she truly went above and beyond to ensure the best possible arrangements. I am very grateful for her support and would highly recommend both Rachel Young and Neo Tourism travel agency to anyone looking for reliable and caring service.
14 December 2025
Unprompted review
Rachel young went above and beyond to…
Rachel young went above and beyond to help me with my holiday finding me the best price even staying on beyond her time to finish with me thank you
11 December 2025
Unprompted review
Good company found what I needed no…
Good company found what I needed no stress or worry 🤗
6 December 2025
Hello very nice the agent and very…
Hello very nice the agent and very quick.
That's all i can say.
Regards,
Erlinda E pimentel
5 December 2025
Reply from Neo Tourism™
Dear Erlinda,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that you found our service quick and pleasant. Your satisfaction means a great deal to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
Thank you to Janet Davis for the very…
Thank you to Janet Davis for the very smooth transaction and very helpful friendly attitude. I recommend Neo tourism 100%
Thank youxx
20 November 2025
Unprompted review
Reply from Neo Tourism™
Dear Jocelyn,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that your transaction was smooth and that you had a positive and friendly experience with our team. Your recommendation means a great deal to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
Very reliable and trusted easy to deal…
Very reliable and trusted easy to deal with highly recommended
6 December 2025
Reply from Neo Tourism™
Dear Myrna,
Thank you so much for your kind feedback, and sorry for the late reply. We’re thrilled to hear that you found our service reliable, trustworthy, and easy to deal with. Your recommendation means a great deal to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
Best Service
We sincerely thank Rachel Young for providing us with the best quotes and excellent service. She has been extremely helpful in supporting our plans.
2 December 2025
Unprompted review
Reply from Neo Tourism™
Dear Gabriel,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that you received excellent service and support for your travel plans. Your satisfaction means a great deal to us.
We look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
I recently booked my Philippine ticket…
I recently booked my Philippine ticket through Neo Tourism and the entire experience was smooth and hassle-free. Ms. Janet Davis was incredibly responsive, answering all my concerns quickly and clearly. She guided me through each step, from choosing the best fare to confirming my travel dates without any delays.
What I appreciated most was her efficiency—my ticket was processed faster than expected, and she made sure all the details were accurate before finalizing the booking. Her professionalism and friendly attitude made the whole process stress-free.
If you’re looking for a reliable travel agency to handle your travel ticket, I highly recommend them. Great service, fair pricing, and excellent customer support!
3 December 2025
Reply from Neo Tourism™
Dear Joanne,
Thank you so much for your wonderful feedback, and sorry for the late reply. We’re thrilled to hear that your booking experience was smooth, efficient, and stress-free. Providing clear guidance, timely support, and accurate service is always our priority, and we’re glad it made a positive difference for you.
We truly appreciate your recommendation and look forward to assisting you again with your future travel plans.
Best regards,
NeoTourism Team
I have been doing my booking with…
I have been doing my booking with Neoturism already 3 years and i coudnt expect Better service and cordiality, my agent name Is Emma and She Is so kind helpfull and Always there to find the best option, i booked with Emma 5 tikets already since then absolutely Out standing❤️
3 December 2025
Reply from Neo Tourism™
Dear Sergio,
Thank you so much for your kind and loyal feedback, and sorry for the late reply. We’re thrilled to hear that you’ve had a consistently outstanding experience with NeoTourism over the past three years. Providing helpful, reliable, and friendly service is always our priority, and we’re delighted it has made your bookings smooth and enjoyable.
We truly appreciate your continued trust and look forward to assisting you with your future travel plans.
Best regards,
NeoTourism Team
Hello my review was super hope it will not change the way in serving a client
Hello, I was satisfied the ways which the allocated agent in assisting my booking. She was very patience in dealing my concerns and yet very polite in answering my questions. This is my second time in booking which served me a superb answers to my concerns.
To the company this agent was good to keep in your business
Thank you
3 December 2025
Reply from Neo Tourism™
Dear Jocelyn,
Thank you so much for your kind feedback, and sorry for the late reply. We’re delighted to hear that your booking experience was handled patiently, politely, and thoroughly. Your satisfaction and trust are very important to us, and we’re glad we could provide superb assistance once again.
We look forward to assisting you with your future travel plans.
Best regards,
NeoTourism Team
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